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The co-creation/place attachment nexus

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  • Suntikul, Wantanee
  • Jachna, Timothy

Abstract

Co-creation in tourism has investigated a range of ways in which consumers are becoming increasingly involved in defining and creating services and products. These activities, however, constitute only a small portion of the full range of tourism experiences. The current concentration on co-creation of (mostly service-dominated) tourism products needs to be expanded to accommodate elements such as the physical environment and local social and cultural milieus of tourism. This article appropriates concepts and models from the discourse of place attachment to demonstrate an approach to extending the co-creation concept to include experiences of the physical tourism site, not merely as the setting of a service relation, but as a fundamental dimension of the tourism experience. This approach is tested and demonstrated based on an analysis and discussion of the findings of a survey study of tourists to the Historic Center of Macao.

Suggested Citation

  • Suntikul, Wantanee & Jachna, Timothy, 2016. "The co-creation/place attachment nexus," Tourism Management, Elsevier, vol. 52(C), pages 276-286.
    • Handle: RePEc:eee:touman:v:52:y:2016:i:c:p:276-286
    DOI: 10.1016/j.tourman.2015.06.026
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    References listed on IDEAS

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    Cited by:

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    7. Jehn-Yih Wong & Ming-Lee Hsiung & Shu-Ju Lee & Chia-Ying ChouHuang, 2021. "The Relationship between Endurance Involvement and Travel Behavior in Camping and the Moderating Effect of Place Attachment," Sustainability, MDPI, vol. 13(9), pages 1-16, April.
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    9. Alexandra Baixinho & Carlos Santos & Gualter Couto & Isabel Soares de Albergaria & Leonor Sampaio da Silva & Pilar Damião Medeiros & Rosa Maria Neves Simas, 2020. "Creative Tourism on Islands: A Review of the Literature," Sustainability, MDPI, vol. 12(24), pages 1-25, December.
    10. Zhe, Lv & Jie, Wu & Yuan, He, 2023. "The effect of place attachment of geographical indication agricultural products on repurchase intention," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    11. Prentice, Catherine & Wang, Xuequn & Loureiro, Sandra Maria Correia, 2019. "The influence of brand experience and service quality on customer engagement," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 50-59.
    12. Davis, Andrew, 2016. "Experiential places or places of experience? Place identity and place attachment as mechanisms for creating festival environment," Tourism Management, Elsevier, vol. 55(C), pages 49-61.
    13. Yi, Xiaoli & Fu, Xiaoxiao & Jin, Wenmin & Okumus, Fevzi, 2018. "Constructing a model of exhibition attachment: Motivation, attachment, and loyalty," Tourism Management, Elsevier, vol. 65(C), pages 224-236.
    14. Daniela Angelina Jelinčić & Ingeborg Matečić, 2021. "Broken but Well: Healing Dimensions of Cultural Tourism Experiences," Sustainability, MDPI, vol. 13(2), pages 1-19, January.
    15. Buonincontri, P. & Morvillo, A. & Okumus, F. & van Niekerk, M., 2017. "Managing the experience co-creation process in tourism destinations: Empirical findings from Naples," Tourism Management, Elsevier, vol. 62(C), pages 264-277.
    16. Busser, James A. & Shulga, Lenna V., 2018. "Co-created value: Multidimensional scale and nomological network," Tourism Management, Elsevier, vol. 65(C), pages 69-86.
    17. Meetiyagoda, Lakshika & Mahanama, P.K.S. & Ley, Astrid & Amarawickrama, Susantha, 2024. "Relationship between sense of place and co-creation process: A systematic literature review," Land Use Policy, Elsevier, vol. 136(C).
    18. Hongmei Guan & Taozhen Huang & Xin Guo, 2023. "Knowledge Mapping of Tourist Experience Research: Based on CiteSpace Analysis," SAGE Open, , vol. 13(2), pages 21582440231, April.

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