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The relationship between sense of community and satisfaction on future intentions to attend an association's annual meeting

Author

Listed:
  • Hahm, Jeeyeon (Jeannie)
  • Breiter, Deborah
  • Severt, Kimberly
  • Wang, Youcheng
  • Fjelstul, Jill

Abstract

Annual association meetings are imperative to associations because they are the biggest revenue source outside of membership dues. The constant challenge for associations is to come up with innovative ideas to create a meeting experience that can build attendance and retain members year after year. This study proposes that the psychological factor sense of community drives people to an association meeting every year. The purpose of the study is to understand the sense of community at an annual meeting among association members and whether sense of community has an influence on future intentions to attend the annual meeting. In addition, the mediating effect of satisfaction on sense of community and future intentions is examined.

Suggested Citation

  • Hahm, Jeeyeon (Jeannie) & Breiter, Deborah & Severt, Kimberly & Wang, Youcheng & Fjelstul, Jill, 2016. "The relationship between sense of community and satisfaction on future intentions to attend an association's annual meeting," Tourism Management, Elsevier, vol. 52(C), pages 151-160.
    • Handle: RePEc:eee:touman:v:52:y:2016:i:c:p:151-160
    DOI: 10.1016/j.tourman.2015.06.016
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    References listed on IDEAS

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    2. Myong Jae Lee & Ki-Joon Back, 2007. "Effects of Destination Image on Meeting Participation Intentions: Empirical Findings from a Professional Association and its Annual Convention," The Service Industries Journal, Taylor & Francis Journals, vol. 27(1), pages 59-73, January.
    3. Mano, Haim & Oliver, Richard L, 1993. "Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 20(3), pages 451-466, December.
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    Cited by:

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    2. Yi-Hsien Lin & Tsung-Hung Lee & Chiu-Kuang Wang, 2021. "Influence Analysis of Sustainability Perceptions on Sense of Community and Support for Sustainable Community Development in Relocated Communities," IJERPH, MDPI, vol. 18(22), pages 1-17, November.
    3. Jahn, Steffen & Cornwell, T. Bettina & Drengner, Jan & Gaus, Hansjoerg, 2018. "Temporary communitas and willingness to return to events," Journal of Business Research, Elsevier, vol. 92(C), pages 329-338.
    4. Xi Li & Runzhe Yu & Xinwei Su, 2021. "Environmental Beliefs and Pro-Environmental Behavioral Intention of an Environmentally Themed Exhibition Audience: The Mediation Role of Exhibition Attachment," SAGE Open, , vol. 11(2), pages 21582440211, June.
    5. Souha Al-Geitany & Hasan Yousef Aljuhmani & Okechukwu Lawrence Emeagwali & Elsie Nasr, 2023. "Consumer Behavior in the Post-COVID-19 Era: The Impact of Perceived Interactivity on Behavioral Intention in the Context of Virtual Conferences," Sustainability, MDPI, vol. 15(11), pages 1-23, May.
    6. Songhong Chen & Jian Ming Luo, 2023. "Understand Delegates Risk Attitudes and Behaviour: The Moderating Effect of Trust in COVID-19 Vaccination," IJERPH, MDPI, vol. 20(5), pages 1-18, February.
    7. Yürük, Pınar & Akyol, Ayşe & Şimşek, Gülhayat Gölbaşı, 2017. "Analyzing the effects of social impacts of events on satisfaction and loyalty," Tourism Management, Elsevier, vol. 60(C), pages 367-378.

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