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Visitors' engagement and authenticity: Japanese heritage consumption

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  • Bryce, Derek
  • Curran, Ross
  • O'Gorman, Kevin
  • Taheri, Babak

Abstract

Understanding the sense of authenticity of heritage attractions is important for tourism management and marketing because presentation, interpretation and verification has a direct bearing on motivations to visit and engage with heritage tourism sites. This paper establishes relationships among the concepts of culturally specific motivation, perception of authenticity, engagement and attendant behavioral consequences based on domestic visitors' experiences at Japanese heritage sites. It further extends Kolar and Zabkar's (2010) model of authenticity by including concepts of serious leisure, heritage related behaviors, self-connection and their effects over engagement using Partial Least Square, whereby both formative and reflective scales are included. The structural model is tested with a sample of 768 visitors in a culturally specific setting of Japanese heritage sites. The empirical validation of the conceptual model supports the research hypotheses. These findings contribute to a better understanding of visitors' perceptions and valuation of authenticity in Japanese tourist attractions. Several implications can be drawn from the study findings and interesting directions for future research are provided.

Suggested Citation

  • Bryce, Derek & Curran, Ross & O'Gorman, Kevin & Taheri, Babak, 2015. "Visitors' engagement and authenticity: Japanese heritage consumption," Tourism Management, Elsevier, vol. 46(C), pages 571-581.
    • Handle: RePEc:eee:touman:v:46:y:2015:i:c:p:571-581
    DOI: 10.1016/j.tourman.2014.08.012
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    13. Tonghao Zhang & Ping Yin & Yuanxiang Peng, 2021. "Effect of Commercialization on Tourists’ Perceived Authenticity and Satisfaction in the Cultural Heritage Tourism Context: Case Study of Langzhong Ancient City," Sustainability, MDPI, vol. 13(12), pages 1-16, June.
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    17. Serena Lonardi & Yvonne Unterpertinger, 2022. "The Relevance of Intangible Cultural Heritage and Traditional Languages for the Tourism Experience: The Case of Ladin in South Tyrol," Sustainability, MDPI, vol. 14(5), pages 1-15, February.
    18. Wells, Victoria.K. & Taheri, Babak & Gregory-Smith, Diana & Manika, Danae, 2016. "The role of generativity and attitudes on employees home and workplace water and energy saving behaviours," Tourism Management, Elsevier, vol. 56(C), pages 63-74.
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    21. Gyehee Lee & Xiao Lin & Yunseon Choe & Wenya Li, 2021. "In the Eyes of the Beholder: The Effect of the Perceived Authenticity of Sanfang Qixiang in Fuzhou, China, among Locals and Domestic Tourists," Sustainability, MDPI, vol. 13(22), pages 1-25, November.
    22. Bušek Martin & Pásková Martina & Zelenka Josef, 2016. "Landscape Perception of the Bohemian Paradise," Czech Journal of Tourism, Sciendo, vol. 5(2), pages 111-133, December.
    23. Liu, Yan & Kou, Yan & Guan, Zhenzhong & Hu, JiaJing & Pu, Bo, 2020. "Exploring hotel brand attachment: The mediating role of sentimental value," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).

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