Termination notice of mobile network operator customers after a tariff switch: An empirical study of postpaid subscribers in Germany
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DOI: 10.1016/j.telpol.2017.11.008
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- Calzada, Joan & García-Mariñoso, Begoña & Suárez, David, 2023. "Do telecommunications prices depend on consumer engagement?," Information Economics and Policy, Elsevier, vol. 62(C).
- García-Mariñoso, Begoña & Suárez, David, 2019. "Switching mobile operators: Evidence about consumers’ behavior from a longitudinal survey," Telecommunications Policy, Elsevier, vol. 43(5), pages 426-433.
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Keywords
Contract cancellation announcement; Customer churn; Germany; Mobile communication; Tariff switch; Termination notice;All these keywords.
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