IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v43y2015icp122-128.html
   My bibliography  Save this article

Technology challenges to healthcare service innovation in aging Asia: Case of value co-creation in emergency medical support system

Author

Listed:
  • Sukkird, Vatcharapong
  • Shirahada, Kunio

Abstract

The trend of the aging populations in Asia countries will increase at an average of 30% in 2050. Healthcare service innovation is an essential mechanism to support and increase the well-being of the elderly. The emergency medical support system is a critical process that challenge providers to implication healthcare innovation and technology for physical helps to life threatening cases. There is a need to provide flexible applications that enable the elderly to communicate their desires with others in emergency cases. This research is aimed at identifying the technological challenges that face healthcare services in terms of the emergency medical service system created to support elderly patients' demands. We conduct a statistical analysis based on secondary data from the World Health Organization (WHO) and use systematic reviews to identify the needs of healthcare technology related to aging based on the service system. The results show that value co-creation concept in emergency medical service system are positively significant system influencing healthcare service innovation for selected countries. This paper support E-health development and promote activities that co-created value between healthcare providers and patients through the preparation of alternative service systems.

Suggested Citation

  • Sukkird, Vatcharapong & Shirahada, Kunio, 2015. "Technology challenges to healthcare service innovation in aging Asia: Case of value co-creation in emergency medical support system," Technology in Society, Elsevier, vol. 43(C), pages 122-128.
    • Handle: RePEc:eee:teinso:v:43:y:2015:i:c:p:122-128
    DOI: 10.1016/j.techsoc.2015.08.002
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X15000718
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techsoc.2015.08.002?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Meinow, Bettina & Parker, Marti G. & Thorslund, Mats, 2011. "Consumers of eldercare in Sweden: The semblance of choice," Social Science & Medicine, Elsevier, vol. 73(9), pages 1285-1289.
    2. McConnel, Charles E. & Wilson, Rosemary W., 1998. "The demand for prehospital emergency services in an aging society," Social Science & Medicine, Elsevier, vol. 46(8), pages 1027-1031, April.
    3. Mercado, Ruben & Páez, Antonio & Newbold, K. Bruce, 2010. "Transport policy and the provision of mobility options in an aging society: a case study of Ontario, Canada," Journal of Transport Geography, Elsevier, vol. 18(5), pages 649-661.
    4. Shah, M.N., 2006. "The formation of the emergency medical services system," American Journal of Public Health, American Public Health Association, vol. 96(3), pages 414-423.
    5. Djellal, Faridah & Gallouj, FaIz, 2005. "Mapping innovation dynamics in hospitals," Research Policy, Elsevier, vol. 34(6), pages 817-835, August.
    6. van Hoof, Joost & Verkerk, Maarten J., 2013. "Developing an integrated design model incorporating technology philosophy for the design of healthcare environments: A case analysis of facilities for psychogeriatric and psychiatric care in The Nethe," Technology in Society, Elsevier, vol. 35(1), pages 1-13.
    7. Nieboer, M.E. & van Hoof, J. & van Hout, A.M. & Aarts, S. & Wouters, E.J.M., 2014. "Professional values, technology and future health care: The view of health care professionals in The Netherlands," Technology in Society, Elsevier, vol. 39(C), pages 10-17.
    8. (Boni) Li, Yushi & Perkins, Amanda, 2007. "The impact of technological developments on the daily life of the elderly," Technology in Society, Elsevier, vol. 29(3), pages 361-368.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Perdana, Arif & Mokhtar, Intan Azura, 2022. "Seniors’ adoption of digital devices and virtual event platforms in Singapore during Covid-19," Technology in Society, Elsevier, vol. 68(C).
    2. Ma, Xiumei & Zhang, Xiaofei & Guo, Xitong & Lai, Kee-hung & Vogel, Doug, 2021. "Examining the role of ICT usage in loneliness perception and mental health of the elderly in China," Technology in Society, Elsevier, vol. 67(C).
    3. Aarthi Raghavan & Mehmet Akif Demircioglu & Araz Taeihagh, 2021. "Public Health Innovation through Cloud Adoption: A Comparative Analysis of Drivers and Barriers in Japan, South Korea, and Singapore," IJERPH, MDPI, vol. 18(1), pages 1-30, January.
    4. Chakraborty, Samyadip & Bhatt, Vaidik & Chakravorty, Tulika & Chakraborty, Kaustov, 2021. "Analysis of digital technologies as antecedent to care service transparency and orchestration," Technology in Society, Elsevier, vol. 65(C).
    5. Furszyfer Del Rio, D.D., 2022. "Smart but unfriendly: Connected home products as enablers of conflict," Technology in Society, Elsevier, vol. 68(C).
    6. Doyeon Lee & Seungwook Kim & Keunhwan Kim, 2020. "International R&D Collaboration for a Global Aging Society: Focusing on Aging-Related National-Funded Projects," IJERPH, MDPI, vol. 17(22), pages 1-22, November.
    7. Jianwei Deng & Sibo Huang & Liuan Wang & Wenhao Deng & Tianan Yang, 2022. "Conceptual Framework for Smart Health: A Multi-Dimensional Model Using IPO Logic to Link Drivers and Outcomes," IJERPH, MDPI, vol. 19(24), pages 1-22, December.
    8. Norbert Laurisz & Marek Ćwiklicki & Michał Żabiński & Rossella Canestrino & Pierpaolo Magliocca, 2023. "The Stakeholders’ Involvement in Healthcare 4.0 Services Provision: The Perspective of Co-Creation," IJERPH, MDPI, vol. 20(3), pages 1-18, January.
    9. Lee, DonHee, 2018. "Strategies for technology-driven service encounters for patient experience satisfaction in hospitals," Technological Forecasting and Social Change, Elsevier, vol. 137(C), pages 118-127.
    10. Huang, Jianan, 2021. "Trends of pharmaceutical corporations’ external innovation strategies: An inverse sigmoid curve," Technology in Society, Elsevier, vol. 67(C).
    11. Kim, Justine Jihyun & Lee, Jongsu & Shin, Jungwoo & He, Meihan, 2022. "How are high-tech assistive devices valued in an aging society? Exploring the use and non-use values of equipment that aid limb disability," Technology in Society, Elsevier, vol. 70(C).
    12. Özdemir-Güngör, Dilek & Camgöz-Akdağ, Hatice, 2018. "Examining the effects of technology anxiety and resistance to change on the acceptance of breast tumor registry system: Evidence from Turkey," Technology in Society, Elsevier, vol. 54(C), pages 66-73.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Joost van Hoof & Hannah R. Marston, 2021. "Age-Friendly Cities and Communities: State of the Art and Future Perspectives," IJERPH, MDPI, vol. 18(4), pages 1-13, February.
    2. Hannah R. Marston & Joost van Hoof, 2019. "“Who Doesn’t Think about Technology When Designing Urban Environments for Older People?” A Case Study Approach to a Proposed Extension of the WHO’s Age-Friendly Cities Model," IJERPH, MDPI, vol. 16(19), pages 1-35, September.
    3. Joost van Hoof & Deirdre M. Beneken genaamd Kolmer & Erwin de Vlugt & Sanne I. de Vries, 2019. "Quality of Life: The Interplay between Human Behaviour, Technology and the Environment," IJERPH, MDPI, vol. 16(24), pages 1-7, December.
    4. Nabil Channouf & Pierre L’Ecuyer & Armann Ingolfsson & Athanassios Avramidis, 2007. "The application of forecasting techniques to modeling emergency medical system calls in Calgary, Alberta," Health Care Management Science, Springer, vol. 10(1), pages 25-45, February.
    5. Lander, Bryn & Atkinson-Grosjean, Janet, 2011. "Translational science and the hidden research system in universities and academic hospitals: A case study," Social Science & Medicine, Elsevier, vol. 72(4), pages 537-544, February.
    6. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    7. Malin Christina Ericsson & Margaret Gatz & Ingemar Kåreholt & Marti G. Parker & Stefan Fors, 2017. "Validation of abridged mini-mental state examination scales using population-based data from Sweden and USA," European Journal of Ageing, Springer, vol. 14(2), pages 199-205, June.
    8. Epting, Shane, 2021. "Vulnerable groups, virtual cities, and social isolation," Technology in Society, Elsevier, vol. 67(C).
    9. Spyros Arvanitis & Euripidis N. Loukis, 2014. "Investigating the effects of ICT on innovation and performance of European hospitals," KOF Working papers 14-366, KOF Swiss Economic Institute, ETH Zurich.
    10. de Vries, Erik J., 2006. "Innovation in services in networks of organizations and in the distribution of services," Research Policy, Elsevier, vol. 35(7), pages 1037-1051, September.
    11. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    12. Faïz Gallouj & Maria Savona, 2009. "Innovation in services: a review of the debate and a research agenda," Journal of Evolutionary Economics, Springer, vol. 19(2), pages 149-172, April.
    13. Biranchi Adhikari & Ajay Kumar Behera & Rabindra Narayan Mahapatra & Harish Chandra Das, 2022. "Retracted: An empirical model for Indian senior citizens in traffic management," Growth and Change, Wiley Blackwell, vol. 53(1), pages 35-56, March.
    14. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    15. Thune, Taran & Mina, Andrea, 2016. "Hospitals as innovators in the health-care system: A literature review and research agenda," Research Policy, Elsevier, vol. 45(8), pages 1545-1557.
    16. Djellal, Faridah & Gallouj, Faïz & Miles, Ian, 2013. "Two decades of research on innovation in services: Which place for public services?," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 98-117.
    17. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    18. Carlos Bianchi, 2019. "Diversity, novelty and satisfactoriness in health innovation," Journal of Evolutionary Economics, Springer, vol. 29(3), pages 1059-1081, July.
    19. Faïz Gallouj & Antonello Zanfei, 2013. "Innovation in public services: Filling a gap in the literature," Post-Print halshs-01114107, HAL.
    20. Llopis, Oscar & D’Este, Pablo, 2016. "Beneficiary contact and innovation: The relation between contact with patients and medical innovation under different institutional logics," Research Policy, Elsevier, vol. 45(8), pages 1512-1523.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:43:y:2015:i:c:p:122-128. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.