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Measuring public opinion of education apps

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  • Rondan-Cataluña, F. Javier
  • Peral-Peral, Begoña
  • Ramírez-Correa, Patricio E.

Abstract

This study aims to analyze the opinion of the main agents involved in non-university public education - institutions and citizens - about a particular online educational application used as a way of communication between the aforementioned agents. To do this, we analyze the main topics, emotions and feelings reflected by the agents of the messages published on the social network Twitter to assess the effect of this educational application. We collected 7598 tweets (all of them in Spain between 2018-10-29 and 2021-10-29) using as the word of the query “iPasen” app used in Andalusia (Spanish region) to improve communication between teachers, parents, and students in the public education system. Then, all the tweets were classified between institutions or individuals. The proposed methodology allows us to obtain the main feelings of a very large group of people in a relatively easy way. And it allows managers of public or private educational organizations to track how those feelings evolve.

Suggested Citation

  • Rondan-Cataluña, F. Javier & Peral-Peral, Begoña & Ramírez-Correa, Patricio E., 2023. "Measuring public opinion of education apps," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    • Handle: RePEc:eee:tefoso:v:188:y:2023:i:c:s0040162522007983
    DOI: 10.1016/j.techfore.2022.122277
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    References listed on IDEAS

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