Influencing factors of patient satisfaction in teleconsultation: A cross-sectional study
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DOI: 10.1016/j.techfore.2021.120775
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Cited by:
- Wei Lu & Yunkai Zhai, 2022. "Self-Adaptive Telemedicine Specialist Recommendation Considering Specialist Activity and Patient Feedback," IJERPH, MDPI, vol. 19(9), pages 1-22, May.
- Chauhan, Ankur & Jakhar, Suresh Kumar & Jabbour, Charbel Jose Chiappetta, 2022. "Implications for sustainable healthcare operations in embracing telemedicine services during a pandemic," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
- Zhaohua Deng & Guorui Fan & Zihao Deng & Bin Wang, 2024. "Why Doctors Participate in Teams of Online Health Communities? A Social Identity and Brand Resource Perspective," Information Systems Frontiers, Springer, vol. 26(5), pages 1915-1941, October.
- Zhang, Mengdan & Zhang, Chonghui & Shi, Qiule & Zeng, Shouzhen & Balezentis, Tomas, 2022. "Operationalizing the telemedicine platforms through the social network knowledge: An MCDM model based on the CIPFOHW operator," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
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Keywords
Teleconsultation; Patient satisfaction; Influencing factors; Perceived quality; Patient cognition; Medical expenses;All these keywords.
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