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When faultlines are created: Exploring the conflict triggering process in sport

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  • Kerwin, Shannon
  • Walker, Matthew B.
  • Bopp, Trevor

Abstract

The purpose of this article is to advance theoretical understanding of the relationship between task conflict and relationship conflict (i.e., triggering process) by discussing the role of social identity as a mediating factor. Specifically, the authors’ proposed theoretical model emphasizes the consequences of intense, long-lasting task conflict by mapping the connection to workgroup identity formation and relationship conflict. The authors apply social identity theory to provide a new lens through which to view the impact of intense, long-lasting task conflict that goes unmanaged in sport organizations. Further, the authors provide several testable propositions regarding identity and subgroup formation that point to major factors influencing the development of relationship conflict within groups. The authors’ propositions bolster current sport management theory by emphasizing how intergroup and intragroup processes are interwoven.

Suggested Citation

  • Kerwin, Shannon & Walker, Matthew B. & Bopp, Trevor, 2017. "When faultlines are created: Exploring the conflict triggering process in sport," Sport Management Review, Elsevier, vol. 20(3), pages 252-260.
    • Handle: RePEc:eee:spomar:v:20:y:2017:i:3:p:252-260
    DOI: 10.1016/j.smr.2016.10.003
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    References listed on IDEAS

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    1. de Wit, Frank R.C. & Jehn, Karen A. & Scheepers, Daan, 2013. "Task conflict, information processing, and decision-making: The damaging effect of relationship conflict," Organizational Behavior and Human Decision Processes, Elsevier, vol. 122(2), pages 177-189.
    2. Cunningham, George B., 2011. "The LGBT advantage: Examining the relationship among sexual orientation diversity, diversity strategy, and performance," Sport Management Review, Elsevier, vol. 14(4), pages 453-461.
    3. Karen A. Jehn & Lindred Greer & Sheen Levine & Gabriel Szulanski, 2008. "The Effects of Conflict Types, Dimensions, and Emergent States on Group Outcomes," Group Decision and Negotiation, Springer, vol. 17(6), pages 465-495, November.
    4. George B. Cunningham, 2011. "The LGBT advantage: Examining the relationship among sexual orientation diversity, diversity strategy, and performance," Sport Management Review, Taylor & Francis Journals, vol. 14(4), pages 453-461, October.
    5. Ann C. Mooney & Patricia J. Holahan & Allen C. Amason, 2007. "Don't Take It Personally: Exploring Cognitive Conflict as a Mediator of Affective Conflict," Journal of Management Studies, Wiley Blackwell, vol. 44(5), pages 733-758, July.
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