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The Future of Group Decision Support System Supported Meetings: Perceiving the Value and the Need for Competitive Strategies

Author

Listed:
  • Amer Al Shishany

    (Department of Management, The Hashemite University, Jordan,)

  • Radwan Kharabsheh

    (Applied Science University, Bahrain,)

  • Waed Elnsour

    (Department of Management, The Hashemite University, Jordan,)

  • Jackson Adams

    (Essex Business School, University of Essex, United Kingdom.)

Abstract

Conducting meetings using group decision support system (GDSS) applications, as a method for brainstorming and decision-making sessions in organizations, has not yet been disseminated and adopted by the majority of either businesses or public sectors. Observations and statistics from the field indicate that organizations have scant interest or no perception at all of this approach for decision-making process. This paper is devoted to investigate the reasons behind the lack of GDSS supported meetings’ adoption and, therefore, dissemination by both private and public organizations. It, also, suggests solutions for overcoming challenges encountering GDSS supported meetings’ industry. The paper reports on the results of a field study of 22 semi-structured intensive interviews conducted with users of GDSS meeting software, experienced facilitators, technical support experts and managers of GDSS meeting facilities. The research took place in real business environmental settings with interviewees whom used “FacilitatePro,” “MeetingSphere” and “Spilter” GDSS meeting software.

Suggested Citation

  • Amer Al Shishany & Radwan Kharabsheh & Waed Elnsour & Jackson Adams, 2017. "The Future of Group Decision Support System Supported Meetings: Perceiving the Value and the Need for Competitive Strategies," International Review of Management and Marketing, Econjournals, vol. 7(2), pages 263-271.
  • Handle: RePEc:eco:journ3:2017-02-40
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    References listed on IDEAS

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    1. A. Adla & P. Zarate & J.-L. Soubie, 2011. "A Proposal of Toolkit for GDSS Facilitators," Group Decision and Negotiation, Springer, vol. 20(1), pages 57-77, January.
    2. Ann C. Mooney & Patricia J. Holahan & Allen C. Amason, 2007. "Don't Take It Personally: Exploring Cognitive Conflict as a Mediator of Affective Conflict," Journal of Management Studies, Wiley Blackwell, vol. 44(5), pages 733-758, July.
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    Cited by:

    1. Karim Gassemi, 2019. "Collective Strategy Formulation: An Experimental Research Assessing the Positive Impact of Group Decision Support System on Work Group," International Review of Management and Marketing, Econjournals, vol. 9(5), pages 150-157.

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    More about this item

    Keywords

    Group Decision Support Systems; Competitive Strategies; Marketing;
    All these keywords.

    JEL classification:

    • C44 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - Operations Research; Statistical Decision Theory
    • D7 - Microeconomics - - Analysis of Collective Decision-Making
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

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