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A fuzzy linguistic method for evaluating collaboration satisfaction of NPD team using mutual-evaluation information

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  • Fan, Zhi-Ping
  • Feng, Bo
  • Suo, Wei-Lan

Abstract

Collaboration satisfaction of new product development (NPD) team is a key factor that affects the performance of team. The evaluation of collaboration satisfaction is a useful work for managers to control the operational process of NPD team so as to promote the performance. This paper investigates a fuzzy linguistic method for evaluating collaboration satisfaction of NPD team. The concept of collaboration satisfaction of NPD team is deduced and the collaborative working relationship between members is described. A research perspective is then proposed, i.e., collaboration satisfaction of NPD team can be measured by mutual satisfaction of members. After that, we construct an evaluation hierarchy with two perspectives and extending criteria. With respect to each criterion, the mutual-evaluation matrix with linguistic terms is obtained from mutual evaluation of members based on working relationship. A fuzzy linguistic approach based on 2-tuple linguistic representation model is proposed to evaluate collaboration satisfaction of NPD team. Finally, an example is used to demonstrate the potential of the proposed method.

Suggested Citation

  • Fan, Zhi-Ping & Feng, Bo & Suo, Wei-Lan, 2009. "A fuzzy linguistic method for evaluating collaboration satisfaction of NPD team using mutual-evaluation information," International Journal of Production Economics, Elsevier, vol. 122(2), pages 547-557, December.
    • Handle: RePEc:eee:proeco:v:122:y:2009:i:2:p:547-557
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    Cited by:

    1. Guodong Yu & Li Zhang & Huiping Sun, 2018. "A Method for Partner Selection of Supply Chain Using Interval-Valued Fuzzy Sets — Fuzzy Choquet Integral and Improved Dempster–Shafer Theory," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 17(06), pages 1777-1804, November.
    2. Benedikt Müller-Stewens & Klaus Möller, 2017. "Performance in new product development: a comprehensive framework, current trends, and research directions," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 28(2), pages 157-201, May.
    3. Feng, Bo & Fan, Zhi-Ping & Ma, Jian, 2010. "A method for partner selection of codevelopment alliances using individual and collaborative utilities," International Journal of Production Economics, Elsevier, vol. 124(1), pages 159-170, March.

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