IDEAS home Printed from https://ideas.repec.org/a/eee/jotrge/v34y2014icp254-261.html
   My bibliography  Save this article

Disseminating real-time bus arrival information via QRcode tagged bus stops: a case study of user take-up and reaction in Southampton, UK

Author

Listed:
  • Gammer, Nick
  • Cherrett, Tom
  • Gutteridge, Christopher

Abstract

Real-time passenger information systems for bus users are now common place with bus stops in major UK cities equipped with arrival countdown displays and several apps now providing similar information direct to the Smartphone. Real-time displays at stops are expensive to install and given the current rate of Smartphone take-up, there could be benefits from using Quick Response (QR) codes linking to adapted, mobile friendly, webpages displaying arrival times of buses. This paper reports on a QR code implementation trial on 44 bus stops in six distinct areas of Southampton, UK.

Suggested Citation

  • Gammer, Nick & Cherrett, Tom & Gutteridge, Christopher, 2014. "Disseminating real-time bus arrival information via QRcode tagged bus stops: a case study of user take-up and reaction in Southampton, UK," Journal of Transport Geography, Elsevier, vol. 34(C), pages 254-261.
  • Handle: RePEc:eee:jotrge:v:34:y:2014:i:c:p:254-261
    DOI: 10.1016/j.jtrangeo.2013.06.014
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0966692313001245
    Download Restriction: no

    File URL: https://libkey.io/10.1016/j.jtrangeo.2013.06.014?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Stradling, Stephen & Carreno, Michael & Rye, Tom & Noble, Allyson, 2007. "Passenger perceptions and the ideal urban bus journey experience," Transport Policy, Elsevier, vol. 14(4), pages 283-292, July.
    2. Dic Lo & Yu Zhang, 2011. "Making Sense of China’s Economic Transformation," Review of Radical Political Economics, Union for Radical Political Economics, vol. 43(1), pages 33-55, March.
    3. Grotenhuis, Jan-Willem & Wiegmans, Bart W. & Rietveld, Piet, 2007. "The desired quality of integrated multimodal travel information in public transport: Customer needs for time and effort savings," Transport Policy, Elsevier, vol. 14(1), pages 27-38, January.
    4. Nash, C A, 1993. "British Bus Deregulation," Economic Journal, Royal Economic Society, vol. 103(419), pages 1042-1049, July.
    5. Dziekan, Katrin & Kottenhoff, Karl, 2007. "Dynamic at-stop real-time information displays for public transport: effects on customers," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(6), pages 489-501, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Simon Bell & Francesca Benatti & Neil R. Edwards & Robin Laney & David R. Morse & Lara Piccolo & Oliver Zanetti, 2018. "Smart Cities and M3: Rapid Research, Meaningful Metrics and Co-Design," Systemic Practice and Action Research, Springer, vol. 31(1), pages 27-53, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mulley, Corinne & Clifton, Geoffrey Tilden & Balbontin, Camila & Ma, Liang, 2017. "Information for travelling: Awareness and usage of the various sources of information available to public transport users in NSW," Transportation Research Part A: Policy and Practice, Elsevier, vol. 101(C), pages 111-132.
    2. Zhou, Chang & Tian, Qiong & Wang, David Z.W., 2022. "A novel control strategy in mitigating bus bunching: Utilizing real-time information," Transport Policy, Elsevier, vol. 123(C), pages 1-13.
    3. Waara, Nina & Brundell-Freij, Karin & Risser, Ralf & Ståhl, Agneta, 2015. "Feasible provision of targeted traveler information in public transportation: Segmentation based on functional limitations," Transportation Research Part A: Policy and Practice, Elsevier, vol. 74(C), pages 164-173.
    4. Van Acker, Veronique & Ho, Loan & Mulley, Corinne, 2021. "“Satisfaction lies in the effort”. Is Gandhi’s quote also true for satisfaction with commuting?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 151(C), pages 214-227.
    5. Alfred Andersson & Lena Winslott Hiselius & Jessica Berg & Sonja Forward & Peter Arnfalk, 2020. "Evaluating a Mobility Service Application for Business Travel: Lessons Learnt from a Demonstration Project," Sustainability, MDPI, vol. 12(3), pages 1-18, January.
    6. Thierry Blayac & Maïté Stéphan, 2022. "Travel information provision and commuter behavior changes: Evidence from a french metropolis," Post-Print hal-03649092, HAL.
    7. Mahmood Mahmoodi Nesheli & Avishai (Avi) Ceder & Robin Brissaud, 2017. "Public transport service-quality elements based on real-time operational tactics," Transportation, Springer, vol. 44(5), pages 957-975, September.
    8. Wen Hua & Ghim Ping Ong, 2018. "Effect of information contagion during train service disruption for an integrated rail-bus transit system," Public Transport, Springer, vol. 10(3), pages 571-594, December.
    9. Cheng, Yung-Hsiang & Chen, Ssu-Yun, 2015. "Perceived accessibility, mobility, and connectivity of public transportation systems," Transportation Research Part A: Policy and Practice, Elsevier, vol. 77(C), pages 386-403.
    10. Einat Tenenboim & Yoram Shiftan, 2018. "Accuracy and bias of subjective travel time estimates," Transportation, Springer, vol. 45(3), pages 945-969, May.
    11. Alessandro Vitale & Giuseppe Guido & Daniele Rogano, 2016. "A smartphone based DSS platform for assessing transit service attributes," Public Transport, Springer, vol. 8(2), pages 315-340, September.
    12. Paul H. Jensen & Robin E. Stonecash, 2004. "The Efficiency of Public Sector Outsourcing Contracts: A Literature Review," Melbourne Institute Working Paper Series wp2004n29, Melbourne Institute of Applied Economic and Social Research, The University of Melbourne.
    13. Beria, Paolo & Grimaldi, Raffaele, 2010. "Unconventional factors of efficiency in public transport. A case study and theory," MPRA Paper 29234, University Library of Munich, Germany.
    14. Zamparini, L. & Domènech, A. & Miravet, D. & Gutiérrez, A., 2022. "Green mobility at home, green mobility at tourism destinations: A cross-country study of transport modal choices of educated young adults," Journal of Transport Geography, Elsevier, vol. 103(C).
    15. Rubensson, Isak & Börjesson, Maria, 2018. "Satisfaction with crowding in public transport," Working papers in Transport Economics 2018:6, CTS - Centre for Transport Studies Stockholm (KTH and VTI).
    16. Blayac, Thierry & Bougette, Patrice, 2017. "Should I go by bus? The liberalization of the long-distance bus industry in France," Transport Policy, Elsevier, vol. 56(C), pages 50-62.
    17. Jomnonkwao, Sajjakaj & Ratanavaraha, Vatanavongs, 2016. "Measurement modelling of the perceived service quality of a sightseeing bus service: An application of hierarchical confirmatory factor analysis," Transport Policy, Elsevier, vol. 45(C), pages 240-252.
    18. Pascal Un & Sonia Adelé & Flore Vallet & Jean-Marie Burkhardt, 2022. "How Does My Train Line Run? Elicitation of Six Information-Seeking Profiles of Regular Suburban Train Users," Sustainability, MDPI, vol. 14(5), pages 1-22, February.
    19. Nelson, John D. & Mulley, Corinne, 2013. "The impact of the application of new technology on public transport service provision and the passenger experience: A focus on implementation in Australia," Research in Transportation Economics, Elsevier, vol. 39(1), pages 300-308.
    20. SINGH Sanjay, 2016. "Assessment Of Passenger Satisfaction With Public Bus Transport Services: A Case Study Of Lucknow City (India)," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 11(3), pages 107-128, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jotrge:v:34:y:2014:i:c:p:254-261. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/journal-of-transport-geography .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.