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Information for travelling: Awareness and usage of the various sources of information available to public transport users in NSW

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  • Mulley, Corinne
  • Clifton, Geoffrey Tilden
  • Balbontin, Camila
  • Ma, Liang

Abstract

Public transport authorities and service providers place great emphasis on information provision to travellers both before and during travel. Information provided prior to travel has included printed timetables, newspaper advertisements, telephone services and marketing campaigns. During the trip, providers have tended to offer maps at public transport stops (i.e. bus stops, train stations, ferry wharves, etc.) as well as timetables static, dynamic or real-time.

Suggested Citation

  • Mulley, Corinne & Clifton, Geoffrey Tilden & Balbontin, Camila & Ma, Liang, 2017. "Information for travelling: Awareness and usage of the various sources of information available to public transport users in NSW," Transportation Research Part A: Policy and Practice, Elsevier, vol. 101(C), pages 111-132.
    • Handle: RePEc:eee:transa:v:101:y:2017:i:c:p:111-132
    DOI: 10.1016/j.tra.2017.05.007
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    Cited by:

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    2. Lu-Yi Qiu & Ling-Yun He, 2018. "Bike Sharing and the Economy, the Environment, and Health-Related Externalities," Sustainability, MDPI, vol. 10(4), pages 1-10, April.
    3. Blayac, Thierry & Stéphan, Maïté, 2021. "Are retrospective rail punctuality indicators useful? Evidence from users perceptions," Transportation Research Part A: Policy and Practice, Elsevier, vol. 146(C), pages 193-213.
    4. Kent, Jennifer L. & Mulley, Corinne & Stevens, Nick, 2020. "Challenging policies that prohibit public transport use: Travelling with pets as a case study," Transport Policy, Elsevier, vol. 99(C), pages 86-94.
    5. Clifton, Geoffrey & Mulley, Corinne, 2018. "Barriers and facilitators of integration between buses with a higher level of service and rail: An Australian case study," Research in Transportation Economics, Elsevier, vol. 69(C), pages 39-50.
    6. Li, Lisa & Shalaby, Amer, 2024. "Navigating the transit network: Understanding riders’ information seeking behavior using trip planning data," Transportation Research Part A: Policy and Practice, Elsevier, vol. 185(C).
    7. Zhang, Mengzhu & Zhao, Pengjun & Qiao, Si, 2020. "Smartness-induced transport inequality: Privacy concern, lacking knowledge of smartphone use and unequal access to transport information," Transport Policy, Elsevier, vol. 99(C), pages 175-185.
    8. Thierry Blayac & Maïté Stéphan, 2022. "Travel information provision and commuter behavior changes: Evidence from a french metropolis," Post-Print hal-03649092, HAL.
    9. Ulrik Berggren & Karin Brundell-Freij & Helena Svensson & Anders Wretstrand, 2021. "Effects from usage of pre-trip information and passenger scheduling strategies on waiting times in public transport: an empirical survey based on a dedicated smartphone application," Public Transport, Springer, vol. 13(3), pages 503-531, October.
    10. Godwin Yeboah & Caitlin D. Cottrill & John D. Nelson & David Corsar & Milan Markovic & Peter Edwards, 2019. "Understanding factors influencing public transport passengers’ pre-travel information-seeking behaviour," Public Transport, Springer, vol. 11(1), pages 135-158, June.
    11. Kriswardhana, Willy & Esztergár-Kiss, Domokos, 2023. "Exploring the aspects of MaaS adoption based on college students’ preferences," Transport Policy, Elsevier, vol. 136(C), pages 113-125.

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