A longitudinal study of TQM implementation: factors influencing success and failure
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- Kevin B. Hendricks & Vinod R. Singhal, 2001. "The Long-Run Stock Price Performance of Firms with Effective TQM Programs," Management Science, INFORMS, vol. 47(3), pages 359-368, March.
- Taylor, W. A., 1997. "Leadership challenges for smaller organisations: Self-perceptions of TQM implementation," Omega, Elsevier, vol. 25(5), pages 567-579, October.
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- Tan Ching Ng & Morteza Ghobakhloo, 2018. "What Determines Lean Manufacturing Implementation? A CB-SEM Model," Economies, MDPI, vol. 6(1), pages 1-11, February.
- Sadikoglu, Esin & Zehir, Cemal, 2010. "Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms," International Journal of Production Economics, Elsevier, vol. 127(1), pages 13-26, September.
- Molina-Azorín, Jose F. & Tarí, Juan José & Pereira-Moliner, Jorge & López-Gamero, María D. & Pertusa-Ortega, Eva M., 2015. "The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry," Tourism Management, Elsevier, vol. 50(C), pages 41-54.
- Nien-Tsu Tuan, 2022. "The Other Side of Success Factors—A Systemic Methodology for Exploring Critical Success Factors," Systemic Practice and Action Research, Springer, vol. 35(3), pages 441-452, June.
- Calvo-Mora, Arturo & Roldán, José Luis, 2016. "The role of strategic planning in excellence management systemsAuthor-Name: Suarez, Eva," European Journal of Operational Research, Elsevier, vol. 248(2), pages 532-542.
- Shubham Gupta & Pradeep Khanna & Umang Soni, 2023. "Analyzing the interaction of critical success factor for TQM implementation- A grey-DEMATEL approach," Operations Management Research, Springer, vol. 16(3), pages 1619-1640, September.
- Shun-Hsing Chen, 2012. "The establishment of a quality management system for the higher education industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 46(4), pages 1279-1296, June.
- Tari, Juan Jose & Molina, Jose Francisco & Castejon, Juan Luis, 2007. "The relationship between quality management practices and their effects on quality outcomes," European Journal of Operational Research, Elsevier, vol. 183(2), pages 483-501, December.
- José Álvarez-García & María De la Cruz Del Río-Rama & María Del Mar Miras-Rodríguez, 2017. "How Do Quality Practices Affect the Results?: The Experience of Thalassotherapy Centres in Spain," Sustainability, MDPI, vol. 9(4), pages 1-19, April.
- Emilio Ruiz & Jesús David Sánchez de Pablo & Rosa M. Mu?oz & Isidro Pe?a, 2019. "Do high performance work systems enhance business performance? Examining the mediating influence of total quality management," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 37(1), pages 235-258.
- Singh, Prakash J., 2008. "Empirical assessment of ISO 9000 related management practices and performance relationships," International Journal of Production Economics, Elsevier, vol. 113(1), pages 40-59, May.
- Álvarez García, José & De la Cruz del Río Rama, María & Vila Alonso, Mercedes & Fraiz Brea, José Antonio, 2014. "Relação de dependência entre os fatores críticos de qualidade e impacto social," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 54(6), November.
- Jorge Luis García-Alcaraz & Francisco Javier Flor-Montalvo & Liliana Avelar-Sosa & Cuauhtémoc Sánchez-Ramírez & Emilio Jiménez-Macías, 2019. "Human Resource Abilities and Skills in TQM for Sustainable Enterprises," Sustainability, MDPI, vol. 11(22), pages 1-22, November.
- Manjeet Kharub & Rajiv Kumar Sharma, 2016. "Investigating the role of CSF’s for successful implementation of quality management practices in MSMEs," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 7(1), pages 247-273, December.
- Harris, Lloyd C. & Ogbonna, Emmanuel, 2006. "Initiating strategic planning," Journal of Business Research, Elsevier, vol. 59(1), pages 100-111, January.
- Corredor, Pilar & Goñi, Salomé, 2011. "TQM and performance: Is the relationship so obvious?," Journal of Business Research, Elsevier, vol. 64(8), pages 830-838, August.
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Keywords
Total Quality Management Implementation process Longitudinal study Success Failure;Statistics
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