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The Impact of Total Quality Management Components on Firms Performance

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  • Yaser Mansour Almansour

Abstract

The aim of this study is to investigate the effect of total quality management components (TQM) of firms performance in industrial sector in the kingdom of Saudi Arabia. The data of this study was collected from the employees who work in industrial firms, the respondents were given sometimes to answer the questionnaire. In all, a total of 357 useable questionnaires were used in the statistical analysis. Regression and correlation technique were used to investigate the relationship between TQM components and firms performance. The finding of this research indicates that the total quality management components can significantly affect firms performance. In other words, the total quality management components have a positive and significant relationship with firms performance, this leads to conclude that the adoption of TQM practices in industrial sector is used in appropriate way. It is recommended that firms should continue implement TQM with all variables to improve performance.

Suggested Citation

  • Yaser Mansour Almansour, 2015. "The Impact of Total Quality Management Components on Firms Performance," International Journal of Management Sciences, Research Academy of Social Sciences, vol. 6(8), pages 384-394.
    • Handle: RePEc:rss:jnljms:v6i8p3
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    3. Kevin B. Hendricks & Vinod R. Singhal, 2001. "The Long-Run Stock Price Performance of Firms with Effective TQM Programs," Management Science, INFORMS, vol. 47(3), pages 359-368, March.
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    5. Mackelprang, Alan W. & Jayaram, Jayanth & Xu, Kefeng, 2012. "The influence of types of training on service system performance in mass service and service shop operations," International Journal of Production Economics, Elsevier, vol. 138(1), pages 183-194.
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