Comment on “On Estimating Current-customer Equity Using Company Summary Data”
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DOI: 10.1016/j.intmar.2010.12.001
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- Peter S. Fader & Bruce G. S. Hardie, 2010. "Customer-Base Valuation in a Contractual Setting: The Perils of Ignoring Heterogeneity," Marketing Science, INFORMS, vol. 29(1), pages 85-93, 01-02.
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