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On the psychology of `if only': Regret and the comparison between factual and counterfactual outcomes

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  • van Dijk, Eric
  • Zeelenberg, Marcel

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  • van Dijk, Eric & Zeelenberg, Marcel, 2005. "On the psychology of `if only': Regret and the comparison between factual and counterfactual outcomes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 97(2), pages 152-160, July.
    • Handle: RePEc:eee:jobhdp:v:97:y:2005:i:2:p:152-160
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    1. Arkes, Hal R. & Kung, Yi-Han & Hutzel, Laura, 2002. "Regret, Valuation, and Inaction Inertia," Organizational Behavior and Human Decision Processes, Elsevier, vol. 87(2), pages 371-385, March.
    2. Kray, Laura J., 2000. "Contingent Weighting in Self-Other Decision Making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 83(1), pages 82-106, September.
    3. Weber,Elke U. & Baron,Jonathan & Loomes,Graham (ed.), 2001. "Conflict and Tradeoffs in Decision Making," Cambridge Books, Cambridge University Press, number 9780521772389, September.
    4. Loomes, Graham & Sugden, Robert, 1982. "Regret Theory: An Alternative Theory of Rational Choice under Uncertainty," Economic Journal, Royal Economic Society, vol. 92(368), pages 805-824, December.
    5. Zeelenberg, Marcel & Pieters, Rik, 2004. "Consequences of regret aversion in real life: The case of the Dutch postcode lottery," Organizational Behavior and Human Decision Processes, Elsevier, vol. 93(2), pages 155-168, March.
    6. Johnson, Michael D, 1984. "Consumer Choice Strategies for Comparing Noncomparable Alternatives," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 11(3), pages 741-753, December.
    7. Zeelenberg, M. & van der Pligt, J. & Manstead, A.S.R., 1998. "Undoing regret on Dutch television : Apologizing for interpersonal regrets involving actions and inactions," Other publications TiSEM e8d14491-ba1e-4849-bf1f-7, Tilburg University, School of Economics and Management.
    8. David E. Bell, 1982. "Regret in Decision Making under Uncertainty," Operations Research, INFORMS, vol. 30(5), pages 961-981, October.
    9. Connolly, Terry & Ordonatez, Lisa D. & Coughlan, Richard, 1997. "Regret and Responsibility in the Evaluation of Decision Outcomes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 70(1), pages 73-85, April.
    10. Kumar, Piyush, 2004. "The effects of social comparison on inaction inertia," Organizational Behavior and Human Decision Processes, Elsevier, vol. 95(2), pages 175-185, November.
    11. Ritov, Ilana, 1996. "Probability of Regret: Anticipation of Uncertainty Resolution in Choice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 66(2), pages 228-236, May.
    12. Zeelenberg, M., 1999. "Anticipated regret, expected feedback and behavioral decision-making," Other publications TiSEM 38371d1b-31fd-45b0-860f-b, Tilburg University, School of Economics and Management.
    13. J. Jeffrey Inman & James S. Dyer & Jianmin Jia, 1997. "A Generalized Utility Model of Disappointment and Regret Effects on Post-Choice Valuation," Marketing Science, INFORMS, vol. 16(2), pages 97-111.
    14. Boles, Terry L. & Messick, David M., 1995. "A Reverse Outcome Bias: The Influence of Multiple Reference Points on the Evaluation of Outcomes and Decisions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 61(3), pages 262-275, March.
    15. Zeelenberg, M. & Pieters, R., 2004. "Consequences of regret aversion in real life : The case of the Dutch postcode lottery," Other publications TiSEM d16cb90a-f96c-4fce-b4c7-4, Tilburg University, School of Economics and Management.
    16. Zeelenberg, M. & van Dijk, E. & van den Bos, K. & Pieters, R., 2002. "The inaction effect in the psychology of regret," Other publications TiSEM a29106c0-2319-4f60-b213-8, Tilburg University, School of Economics and Management.
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    Cited by:

    1. Wen-Hsien Huang & Marcel Zeelenberg, 2012. "Investor regret: The role of expectation in comparing what is to what might have been," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 7(4), pages 441-451, July.
    2. repec:cup:judgdm:v:7:y:2012:i:4:p:441-451 is not listed on IDEAS
    3. Jayasimha, K.R. & Srivastava, Himanshu S., 2017. "Consumer advocacy: Examining the feeling and doing following a failed service encounter," Journal of Retailing and Consumer Services, Elsevier, vol. 34(C), pages 201-208.
    4. Zeelenberg, Marcel & Nijstad, Bernard A. & van Putten, Marijke & van Dijk, Eric, 2006. "Inaction inertia, regret, and valuation: A closer look," Organizational Behavior and Human Decision Processes, Elsevier, vol. 101(1), pages 89-104, September.
    5. George, Jennifer M. & Dane, Erik, 2016. "Affect, emotion, and decision making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 136(C), pages 47-55.
    6. Francesco Marcatto & Donatella Ferrante, 2008. "The Regret/Disappointment Scale: An instrument for assessing regret and disappointment in decision making," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 3, pages 87-99, January.
    7. Raeva, Daniela & Mittone, Luigi & Schwarzbach, Jens, 2010. "Regret now, take it now: On the role of experienced regret on intertemporal choice," Journal of Economic Psychology, Elsevier, vol. 31(4), pages 634-642, August.
    8. Kim, Junyong & Wansink, Brian, 2012. "How Retailers’ Recommendation and Return Policies Alter Product Evaluations," Journal of Retailing, Elsevier, vol. 88(4), pages 528-541.
    9. Haokai Xie & Pu Zhao & Xudong Ji & Qun Lin & Lianguang Liu, 2019. "Expansion Planning Method of the Industrial Park Integrated Energy System Considering Regret Aversion," Energies, MDPI, vol. 12(21), pages 1-20, October.
    10. Tony de Vassoigne & Przemek Sobocinski, 2023. "Gambler's motivations and regret: the case of online sports betting among 18-30-yearolds [Les motivations du parieur et le regret : le cas des paris sportifs en ligne chez les 18 - 30 ans]," Post-Print hal-04190274, HAL.
    11. repec:cup:judgdm:v:3:y:2008:i::p:87-99 is not listed on IDEAS
    12. van de Calseyde, Philippe P.F.M. & Zeelenberg, Marcel & Evers, Ellen R.K., 2018. "The impact of doubt on the experience of regret," Organizational Behavior and Human Decision Processes, Elsevier, vol. 149(C), pages 97-110.
    13. Justin M. Berg & Adam M. Grant & Victoria Johnson, 2010. "When Callings Are Calling: Crafting Work and Leisure in Pursuit of Unanswered Occupational Callings," Organization Science, INFORMS, vol. 21(5), pages 973-994, October.
    14. Mojzisch, Andreas & Häusser, Jan Alexander & Leder, Johannes, 2020. "The effects of option generation on post-decisional regret in everyday life decision-making: A field experiment," Journal of Economic Psychology, Elsevier, vol. 81(C).
    15. Lin, Chien-Huang & Huang, Wen-Hsien & Zeelenberg, Marcel, 2006. "Multiple reference points in investor regret," Journal of Economic Psychology, Elsevier, vol. 27(6), pages 781-792, December.
    16. Florian Teleaba & Sorin Popescu & Marieta Olaru & Diana Pitic, 2021. "Risks of Observable and Unobservable Biases in Artificial Intelligence Predicting Consumer Choice," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 23(56), pages 102-102, February.
    17. Hirigoyen, Gérard & Labaki, Rania, 2012. "The role of regret in the owner-manager decision-making in the family business: A conceptual approach," Journal of Family Business Strategy, Elsevier, vol. 3(2), pages 118-126.
    18. Daniela Raeva & Eric van Dijk & Marcel Zeelenberg, 2011. "How comparing decision outcomes affects subsequent decisions: The carry-over of a comparative mind-set," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 6(4), pages 343-350, June.
    19. Ku, Gillian, 2008. "Learning to de-escalate: The effects of regret in escalation of commitment," Organizational Behavior and Human Decision Processes, Elsevier, vol. 105(2), pages 221-232, March.
    20. repec:cup:judgdm:v:6:y:2011:i:4:p:343-350 is not listed on IDEAS

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