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Regret, Valuation, and Inaction Inertia

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  • Arkes, Hal R.
  • Kung, Yi-Han
  • Hutzel, Laura

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  • Arkes, Hal R. & Kung, Yi-Han & Hutzel, Laura, 2002. "Regret, Valuation, and Inaction Inertia," Organizational Behavior and Human Decision Processes, Elsevier, vol. 87(2), pages 371-385, March.
    • Handle: RePEc:eee:jobhdp:v:87:y:2002:i:2:p:371-385
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    References listed on IDEAS

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    1. Butler, Adam & Highhouse, Scott, 2000. "Deciding to sell: The effect of prior inaction and offer source," Journal of Economic Psychology, Elsevier, vol. 21(3), pages 223-232, June.
    2. Zeelenberg, Marcel & Beattie, Jane, 1997. "Consequences of Regret Aversion 2: Additional Evidence for Effects of Feedback on Decision Making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 72(1), pages 63-78, October.
    3. Zeelenberg, M., 1999. "The use of crying over spilled milk : A note on the rationality and functionality of regret," Other publications TiSEM 66ac04be-d1ee-4a0e-9e97-7, Tilburg University, School of Economics and Management.
    4. Arkes, Hal R. & Blumer, Catherine, 1985. "The psychology of sunk cost," Organizational Behavior and Human Decision Processes, Elsevier, vol. 35(1), pages 124-140, February.
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    Cited by:

    1. Tianxin Zou & Bo Zhou & Baojun Jiang, 2020. "Product-Line Design in the Presence of Consumers’ Anticipated Regret," Management Science, INFORMS, vol. 66(12), pages 5665-5682, December.
    2. Lieberman, Alicea & Amir, On & Carmon, Ziv, 2023. "The entrenchment effect: Why people persist with less-preferred behaviors," Organizational Behavior and Human Decision Processes, Elsevier, vol. 178(C).
    3. Camille Magron & Maxime Merli, 2012. "Stocks repurchase and sophistication of individual investors," Working Papers of LaRGE Research Center 2012-02, Laboratoire de Recherche en Gestion et Economie (LaRGE), Université de Strasbourg.
    4. Conor M. Henderson & Lena Steinhoff & Colleen M. Harmeling & Robert W. Palmatier, 2021. "Customer inertia marketing," Journal of the Academy of Marketing Science, Springer, vol. 49(2), pages 350-373, March.
    5. Magron, Camille & Merli, Maxime, 2015. "Repurchase behavior of individual investors, sophistication and regret," Journal of Banking & Finance, Elsevier, vol. 61(C), pages 15-26.
    6. Lhoest-Snoeck, Sietske & van Nierop, Erjen & Verhoef, Peter C., 2014. "For New Customers Only: A Study on the Effect of Acquisition Campaigns on a Service Company's Existing Customers' CLV," Journal of Interactive Marketing, Elsevier, vol. 28(3), pages 210-224.
    7. van Dijk, Eric & Zeelenberg, Marcel, 2005. "On the psychology of `if only': Regret and the comparison between factual and counterfactual outcomes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 97(2), pages 152-160, July.
    8. Dholakia, Utpal M. & Gopinath, Mahesh & Bagozzi, Richard P., 2005. "The role of desires in sequential impulsive choices," Organizational Behavior and Human Decision Processes, Elsevier, vol. 98(2), pages 179-194, November.
    9. Zeelenberg, Marcel & Nijstad, Bernard A. & van Putten, Marijke & van Dijk, Eric, 2006. "Inaction inertia, regret, and valuation: A closer look," Organizational Behavior and Human Decision Processes, Elsevier, vol. 101(1), pages 89-104, September.
    10. Francesco Marcatto & Donatella Ferrante, 2008. "The Regret/Disappointment Scale: An instrument for assessing regret and disappointment in decision making," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 3, pages 87-99, January.
    11. Creed, Bernard & Ning Shen, Kathy & Ashill, Nick & Wu, Tianshi, 2021. "Retail shopping at airports: Making travellers buy again," Journal of Business Research, Elsevier, vol. 137(C), pages 293-307.
    12. Shani, Yaniv & Danziger, Shai & Zeelenberg, Marcel, 2015. "Choosing between options associated with past and future regret," Organizational Behavior and Human Decision Processes, Elsevier, vol. 126(C), pages 107-114.
    13. repec:cup:judgdm:v:3:y:2008:i::p:87-99 is not listed on IDEAS
    14. Lu, Jingyi & Jia, Huiyuan & Xie, Xiaofei & Wang, Qiuhong, 2016. "Missing the best opportunity; who can seize the next one? Agents show less inaction inertia than personal decision makers," Journal of Economic Psychology, Elsevier, vol. 54(C), pages 100-112.
    15. Jeffrey Sohl, 2022. "Angel investors: the impact of regret from missed opportunities," Small Business Economics, Springer, vol. 58(4), pages 2281-2296, April.
    16. van Putten, Marijke & Zeelenberg, Marcel & van Dijk, Eric, 2013. "How consumers deal with missed discounts: Transaction decoupling, action orientation and inaction inertia," Journal of Economic Psychology, Elsevier, vol. 38(C), pages 104-110.
    17. Mojzisch, Andreas & Häusser, Jan Alexander & Leder, Johannes, 2020. "The effects of option generation on post-decisional regret in everyday life decision-making: A field experiment," Journal of Economic Psychology, Elsevier, vol. 81(C).
    18. Liu, Hsin-Hsien & Chou, Hsuan-Yi, 2018. "Promotional formats and inaction inertia," Journal of Economic Psychology, Elsevier, vol. 66(C), pages 22-32.
    19. Kumar, Piyush, 2004. "The effects of social comparison on inaction inertia," Organizational Behavior and Human Decision Processes, Elsevier, vol. 95(2), pages 175-185, November.

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