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The role of regret in the owner-manager decision-making in the family business: A conceptual approach

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  • Hirigoyen, Gérard
  • Labaki, Rania

Abstract

This article responds to recent calls of scholars for more research on emotions in the family business by providing an initial analytical study of the owner-manager regret in decision-making. First, we suggest an enlarged theoretical framework for analyzing decision-making in the family business by building on the behavioural model of emotions in decision-making of Loewenstein and Lerner (2003) and Regret Theory. Second, we offer a first characterization of the emotion of regret in the family business. Given the overlap between the family and the business systems, we introduce a dual dimension of regret that is family-based and business-based. We also extend the analysis towards a dynamic view of regret by accounting for the owner-manager's experienced regret at the time of decision in addition to the traditionally analyzed expected regret. Departing from the common assumption that the owner-manager is altruistic towards the family and acts as a steward for the business, we consider that the owner-manager's expected outcomes refer to emotional and financial value maximization. Based on these characterizations, we develop a conceptual model with a series of propositions on the role of the owner-manager regret in decision-making. Finally, we present the theoretical, conceptual and practical contributions of the study as well as its limitations from which stem research avenues on regret and decision-making in the family business.

Suggested Citation

  • Hirigoyen, Gérard & Labaki, Rania, 2012. "The role of regret in the owner-manager decision-making in the family business: A conceptual approach," Journal of Family Business Strategy, Elsevier, vol. 3(2), pages 118-126.
    • Handle: RePEc:eee:fambus:v:3:y:2012:i:2:p:118-126
    DOI: 10.1016/j.jfbs.2012.03.004
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    Cited by:

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    2. D’Allura, Giorgia Maria & Woolum, Andrew H. & Foulk, Trevor A. & Erez, Amir & Pittino, Daniel, 2023. "Event-sampling method with experimental design: A promising method for investigating microfoundational phenomena within family businesses," Journal of Family Business Strategy, Elsevier, vol. 14(2).
    3. Labaki Rania, 2013. "Beyond the Awaking of a “Sleeping Beauty”: Toward Business Models Inclusive of the Emotional Dimension in Entrepreneurship," Entrepreneurship Research Journal, De Gruyter, vol. 3(3), pages 265-276, July.
    4. Hauck, Jana & Prügl, Reinhard, 2015. "Innovation activities during intra-family leadership succession in family firms: An empirical study from a socioemotional wealth perspective," Journal of Family Business Strategy, Elsevier, vol. 6(2), pages 104-118.
    5. Arno Nuijten & Nick Benschop & Antoinette Rijsenbilt & Kristinka Wilmink, 2020. "Cognitive Biases in Critical Decisions Facing SME Entrepreneurs: An External Accountants’ Perspective," Administrative Sciences, MDPI, vol. 10(4), pages 1-23, November.

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