IDEAS home Printed from https://ideas.repec.org/a/eee/jcjust/v72y2021ics0047235220302671.html
   My bibliography  Save this article

Body-worn cameras: Technological frames and project abandonment

Author

Listed:
  • Koen, Marthinus C.
  • Newell, Bryce Clayton
  • Roberts, Melinda R.

Abstract

This case study examines the technological frames of administrators and users regarding the implementation of body-worn cameras at the Pennybridge Police Department, a mid-sized police organization (<300) in the Mid-Western United States. Using semi-structured interviews, a patrol survey, and ride-along observations; we found that different actors based on their hierarchy and function framed body-worn cameras differently over time. Administrators implemented body-cameras to protect officers from frivolous complaints while at the same time holding them accountable for their behavior. Users felt, for the most part, that the technology had become a “gotcha mechanism” as body camera footage was used to placate the public, monitor officer behavior, and charge them with minor infractions. Adding to their frustrations, users felt increasingly dispirited by the technical shortcomings of the cameras and the backend storage system provided by the vendor. At the same time, administrators were vexed by the financial and logistical burden of the program, ultimately leading to project abandonment and a search for a new system. Our findings have important implications for policymakers and future research.

Suggested Citation

  • Koen, Marthinus C. & Newell, Bryce Clayton & Roberts, Melinda R., 2021. "Body-worn cameras: Technological frames and project abandonment," Journal of Criminal Justice, Elsevier, vol. 72(C).
    • Handle: RePEc:eee:jcjust:v:72:y:2021:i:c:s0047235220302671
    DOI: 10.1016/j.jcrimjus.2020.101773
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0047235220302671
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jcrimjus.2020.101773?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Joseph F. Porac & Howard Thomas & Charles Baden‐Fuller, 1989. "Competitive Groups As Cognitive Communities: The Case Of Scottish Knitwear Manufacturers," Journal of Management Studies, Wiley Blackwell, vol. 26(4), pages 397-416, July.
    2. N. Lesca & M.-L. Caron-Fasan, 2008. "Strategic Scanning Project Failure and Abandonment Factors: Lessons Learned," Post-Print halshs-00365164, HAL.
    3. Paoline, Eugene A., 2003. "Taking stock: Toward a richer understanding of police culture," Journal of Criminal Justice, Elsevier, vol. 31(3), pages 199-214.
    4. Jennings, Wesley G. & Lynch, Mathew D. & Fridell, Lorie A., 2015. "Evaluating the impact of police officer body-worn cameras (BWCs) on response-to-resistance and serious external complaints: Evidence from the Orlando police department (OPD) experience utilizing a ran," Journal of Criminal Justice, Elsevier, vol. 43(6), pages 480-486.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Huang, Kuo-Feng, 2009. "How do strategic groups handle cognitive complexity to sustain competitive advantage? A commentary essay," Journal of Business Research, Elsevier, vol. 62(12), pages 1296-1298, December.
    2. Alexander Kalita & Alexander Chepurenko, 2020. "Competitiveness of Small and Medium Businesses and Competitive Pressure in the Manufacturing Industry," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 14(2), pages 36-50.
    3. Högström, Claes & Tronvoll, Bård, 2012. "The enactment of socially embedded service systems: Fear and resourcing in the London Borough of Sutton," European Management Journal, Elsevier, vol. 30(5), pages 427-437.
    4. Jong Uk Kim & Rajiv Kishore, 2019. "Do we Fully Understand Information Systems Failure? An Exploratory Study of the Cognitive Schema of IS Professionals," Information Systems Frontiers, Springer, vol. 21(6), pages 1385-1419, December.
    5. Anindya Ghosh & Thomas Klueter, 2022. "The Role of Frictions due to Top Management in Alliance Termination Decisions: Insights from Established Bio‐Pharmaceutical Firms," Journal of Management Studies, Wiley Blackwell, vol. 59(5), pages 1315-1353, July.
    6. Violina P. Rindova & Luis L. Martins, 2018. "From Values to Value: Value Rationality and the Creation of Great Strategies," Strategy Science, INFORMS, vol. 3(1), pages 323-334, March.
    7. Fabien Eymas & Faouzi Bensebaa, 2021. "Competitive strategies of entrepreneurs in the traditional service sector [Comportement concurrentiel des entrepreneurs du secteur des services traditionnels]," Post-Print hal-03960025, HAL.
    8. Fran Ackermann & Colin Eden & Igor Pyrko, 2016. "Accelerated Multi-Organization Conflict Resolution," Group Decision and Negotiation, Springer, vol. 25(5), pages 901-922, September.
    9. Russo, Angeloantonio & Vurro, Clodia & Nag, Rajiv, 2019. "To have or to be? The interplay between knowledge structure and market identity in knowledge-based alliance formation," Research Policy, Elsevier, vol. 48(3), pages 571-583.
    10. Mauri Laukkanen, 2023. "Understanding the contents and development of nascent entrepreneurs’ belief systems," International Entrepreneurship and Management Journal, Springer, vol. 19(3), pages 1289-1312, September.
    11. Barbosa, Daniel AC & Fetzer, Thiemo & Soto, Caterina & Souza, Pedro CL, 2021. "De-escalation technology : the impact of body-worn cameras on citizen-police interactions," The Warwick Economics Research Paper Series (TWERPS) 1371, University of Warwick, Department of Economics.
    12. Boone, Christophe & Wezel, Filippo Carlo & van Witteloostuijn, Arjen, 2013. "Joining the pack or going solo? A dynamic theory of new firm positioning," Journal of Business Venturing, Elsevier, vol. 28(4), pages 511-527.
    13. Esbjerg, Lars & Grunert, Klaus G. & Bech-Larsen, Tino & Juhl, Hans Jørn & Brunsø, Karen, 2005. "MANUFACTURER AND RETAILER BRANDS IN FOOD RETAIL ASSORTMENTS Notes from a shopping trip across Europe," MAPP Working Papers 85, University of Aarhus, Aarhus School of Business, The MAPP Centre.
    14. Andrew Atherton, 2003. "Examining Clusters Formation from the ‘Bottom-up’: An Analysis of four Cases in the North of England," Environment and Planning C, , vol. 21(1), pages 21-35, February.
    15. Gary Rothwell & J. Baldwin, 2007. "Ethical Climate Theory, Whistle-blowing, and the Code of Silence in Police Agencies in the State of Georgia," Journal of Business Ethics, Springer, vol. 70(4), pages 341-361, February.
    16. Violina Rindova & Elena Dalpiaz & Davide Ravasi, 2011. "A Cultural Quest: A Study of Organizational Use of New Cultural Resources in Strategy Formation," Organization Science, INFORMS, vol. 22(2), pages 413-431, April.
    17. Torsten Bornemann & Cornelia Hattula & Stefan Hattula, 2020. "Successive product generations: financial implications of industry release rhythm alignment," Journal of the Academy of Marketing Science, Springer, vol. 48(6), pages 1174-1191, November.
    18. Philippe Baumard, 1996. "Organizations in the Fog: An Investigation into the Dynamics of Knowledge," Post-Print hal-03230959, HAL.
    19. Liang, H. & Marquis, C. & Renneboog, L.D.R. & Li Sun, Sunny, 2014. "Speaking of Corporate Social Responsibility," Discussion Paper 2014-018, Tilburg University, Tilburg Law and Economic Center.
    20. Joey van Angeren & Govert Vroom & Brian T. McCann & Ksenia Podoynitsyna & Fred Langerak, 2022. "Optimal distinctiveness across revenue models: Performance effects of differentiation of paid and free products in a mobile app market," Strategic Management Journal, Wiley Blackwell, vol. 43(10), pages 2066-2100, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jcjust:v:72:y:2021:i:c:s0047235220302671. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jcrimjus .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.