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Development of WebHapp: Factors in predicting user perceptions of website-related happiness

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  • Ong, Chorng-Shyong
  • Chang, Shu-Chen
  • Lee, Shwn-Meei

Abstract

Various social and leisure websites have a great impact on users, and some websites even affect user emotions. Website-related happiness includes user emotions and satisfaction. This study uses psychological happiness theories to explore these website-related emotional and satisfaction issues to understand key factors of website-related happiness. A website-related happiness instrument is also developed to provide a research foundation for future website-related happiness studies.

Suggested Citation

  • Ong, Chorng-Shyong & Chang, Shu-Chen & Lee, Shwn-Meei, 2015. "Development of WebHapp: Factors in predicting user perceptions of website-related happiness," Journal of Business Research, Elsevier, vol. 68(3), pages 591-598.
  • Handle: RePEc:eee:jbrese:v:68:y:2015:i:3:p:591-598
    DOI: 10.1016/j.jbusres.2014.09.002
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    References listed on IDEAS

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    Cited by:

    1. Berezan, Orie & Krishen, Anjala S. & Agarwal, Shaurya & Kachroo, Pushkin, 2018. "The pursuit of virtual happiness: Exploring the social media experience across generations," Journal of Business Research, Elsevier, vol. 89(C), pages 455-461.
    2. Chiu, Chao-Min & Huang, Hsin-Yi & Cheng, Hsiang-Lan & Sun, Pei-Chen, 2015. "Understanding online community citizenship behaviors through social support and social identity," International Journal of Information Management, Elsevier, vol. 35(4), pages 504-519.
    3. Walsh, Gianfranco & Schaarschmidt, Mario & von Kortzfleisch, Harald, 2016. "Employees' Company Reputation-related Social Media Competence: Scale Development and Validation," Journal of Interactive Marketing, Elsevier, vol. 36(C), pages 46-59.

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