Perceptions of Deception: Making Sense of Responses to Employee Deceit
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DOI: 10.1007/s10551-007-9423-3
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Cited by:
- Sergio Román, 2010. "Relational Consequences of Perceived Deception in Online Shopping: The Moderating Roles of Type of Product, Consumer’s Attitude Toward the Internet and Consumer’s Demographics," Journal of Business Ethics, Springer, vol. 95(3), pages 373-391, September.
- Penelope Muzanenhamo & Rashedur Chowdhury, 2023. "A Critique of Vanishing Voice in Noncooperative Spaces: The Perspective of an Aspirant Black Female Intellectual Activist," Journal of Business Ethics, Springer, vol. 183(1), pages 15-29, February.
- Gerdien Vries & Karen Jehn & Bart Terwel, 2012. "When Employees Stop Talking and Start Fighting: The Detrimental Effects of Pseudo Voice in Organizations," Journal of Business Ethics, Springer, vol. 105(2), pages 221-230, January.
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Keywords
blame; causal attributions; customer’s perception of a company (CPC); customer service; employee deception; image; perceived dishonesty; reputation; sensemaking; qualitative research;All these keywords.
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