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Satisfaction with job aspects: Do patterns change over time?

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  • Spagnoli, Paola
  • Caetano, Antonio
  • Santos, Susana Correia

Abstract

This study examines the evolution of job satisfaction in a service organization over a six-year period. The following aspects affecting job satisfaction were examined: management practices, rewards, work climate and the work itself. Data were collected from employees of the same service organization on three separate occasions (N2001=297; N2003=222; N2007=243). The predicted model was tested using multi-group confirmatory factor analysis and a series of ANOVA was carried out to test differences regarding the job satisfaction aspects across the three waves. Results reveal the configurational invariance of satisfaction with job aspects in the three waves; satisfaction with each aspect contributes differently to the job satisfaction construct and individual evaluation of most of the aspects change across time. The main theoretical implication of this study resides in its contribution towards filling the literature gap on satisfaction with job aspects from a time perspective. The results suggest that managers should develop specific human resource practices in order to enhance different aspects of job satisfaction across time.

Suggested Citation

  • Spagnoli, Paola & Caetano, Antonio & Santos, Susana Correia, 2012. "Satisfaction with job aspects: Do patterns change over time?," Journal of Business Research, Elsevier, vol. 65(5), pages 609-616.
    • Handle: RePEc:eee:jbrese:v:65:y:2012:i:5:p:609-616
    DOI: 10.1016/j.jbusres.2011.02.048
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    5. Selvarajan, T.T. & Slattery, Jeffrey & Stringer, Donna Y., 2015. "Relationship between gender and work related attitudes: a study of temporary agency employees," Journal of Business Research, Elsevier, vol. 68(9), pages 1919-1927.
    6. Mariana Strenitzerová & Karol Achimský, 2019. "Employee Satisfaction and Loyalty as a Part of Sustainable Human Resource Management in Postal Sector," Sustainability, MDPI, vol. 11(17), pages 1-30, August.
    7. Louisa Coglan & Sean Pascoe & Gabriela Scheufele, 2021. "Availability of Non-Market Values to Inform Decision-Making in Australian Fisheries and Aquaculture: An Audit and Gap Analysis," Sustainability, MDPI, vol. 13(2), pages 1-18, January.
    8. Majid Lotfi Ghahroud, 2016. "Analyse and Survey Variables of Macroeconomic Effects on Credit Risk of Bank Mellat," European Journal of Economics and Business Studies Articles, Revistia Research and Publishing, vol. 2, ejes_v2_i.
    9. Helena Martins & Teresa Proença, 2012. "Minnesota Satisfaction Questionnaire – Psychometric Properties And Validation In A Population Of Portuguese Hospital Workers," FEP Working Papers 471, Universidade do Porto, Faculdade de Economia do Porto.
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