IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v40y1997i3p237-247.html
   My bibliography  Save this article

A relationship maintenance model: A comparison between managed health care and traditional fee-for-service

Author

Listed:
  • Barksdale, Hiram Jr.
  • Johnson, Julie T.
  • Suh, Munshik

Abstract

No abstract is available for this item.

Suggested Citation

  • Barksdale, Hiram Jr. & Johnson, Julie T. & Suh, Munshik, 1997. "A relationship maintenance model: A comparison between managed health care and traditional fee-for-service," Journal of Business Research, Elsevier, vol. 40(3), pages 237-247, November.
    • Handle: RePEc:eee:jbrese:v:40:y:1997:i:3:p:237-247
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148-2963(96)00240-8
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. K. Jöreskog, 1971. "Statistical analysis of sets of congeneric tests," Psychometrika, Springer;The Psychometric Society, vol. 36(2), pages 109-133, June.
    2. Like, Robert & Zyzanski, Stephen J., 1987. "Patient satisfaction with the clinical encounter: Social psychological determinants," Social Science & Medicine, Elsevier, vol. 24(4), pages 351-357, January.
    3. Ware, John E. & Snyder, Mary K. & Wright, W. Russell & Davies, Allyson R., 1983. "Defining and measuring patient satisfaction with medical care," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 247-263, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Liu, Annie H. & Leach, Mark P. & Bernhardt, Kenneth L., 2005. "Examining customer value perceptions of organizational buyers when sourcing from multiple vendors," Journal of Business Research, Elsevier, vol. 58(5), pages 559-568, May.
    2. Kim, Kyung Hoon & Kim, Kang Sik & Kim, Dong Yul & Kim, Jong Ho & Kang, Suk Hou, 2008. "Brand equity in hospital marketing," Journal of Business Research, Elsevier, vol. 61(1), pages 75-82, January.
    3. Leisen, Birgit & Hyman, Michael R., 2004. "Antecedents and consequences of trust in a service provider: The case of primary care physicians," Journal of Business Research, Elsevier, vol. 57(9), pages 990-999, September.
    4. Guo, Lin & Chen, Cuiping & Xu, Huimin, 2016. "Forging relationships to coproduce: A Consumer Commitment Model in an extended service encounter," Journal of Retailing and Consumer Services, Elsevier, vol. 31(C), pages 380-388.
    5. Sharma, Kavita & Licsandru, Tana Cristina & Gupta, Suraksha & Aggarwal, Swati & Kanungo, Rama, 2020. "An investigation into corporate trust and its linkages," Journal of Business Research, Elsevier, vol. 117(C), pages 806-824.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wim Krijnen, 2004. "Positive loadings and factor correlations from positive covariance matrices," Psychometrika, Springer;The Psychometric Society, vol. 69(4), pages 655-660, December.
    2. Sara Viotti & Claudio Giovanni Cortese & Jacopo Garlasco & Erika Rainero & Ifeoma Nneka Emelurumonye & Stefano Passi & Flavio Boraso & Maria Michela Gianino, 2020. "The Buffering Effect of Humanity of Care in the Relationship between Patient Satisfaction and Waiting Time: A Cross-sectional Study in an Emergency Department," IJERPH, MDPI, vol. 17(8), pages 1-12, April.
    3. Zhang, XiaoLi & Liu, ChenGuang & Li, WenJuan & Evans, Steve & Yin, Yong, 2017. "Effects of key enabling technologies for seru production on sustainable performance," Omega, Elsevier, vol. 66(PB), pages 290-307.
    4. Sohail, Mohammad, 2005. "Accessibility and Quality of Government Primary Health Care: Achievement and Constraints," Bangladesh Development Studies, Bangladesh Institute of Development Studies (BIDS), vol. 31(3-4), pages 63-98, Sept-Dec.
    5. Beach, Wayne A. & Easter, David W. & Good, Jeffrey S. & Pigeron, Elisa, 2005. "Disclosing and responding to cancer "fears" during oncology interviews," Social Science & Medicine, Elsevier, vol. 60(4), pages 893-910, February.
    6. Hekkert, Karin Dorieke & Cihangir, Sezgin & Kleefstra, Sophia Martine & van den Berg, Bernard & Kool, Rudolf Bertijn, 2009. "Patient satisfaction revisited: A multilevel approach," Social Science & Medicine, Elsevier, vol. 69(1), pages 68-75, July.
    7. Amber Mosewich & Valerie Hadd & Peter Crocker & Bruno Zumbo, 2013. "Invariance Testing of the SF-36 Health Survey in Women Breast Cancer Survivors: Do Personal and Cancer-related Variables Influence the Meaning of Quality of Life Items?," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 110(2), pages 559-577, January.
    8. Runtang Meng & Jingjing Li & Yunquan Zhang & Yong Yu & Yi Luo & Xiaohan Liu & Yanxia Zhao & Yuantao Hao & Ying Hu & Chuanhua Yu, 2018. "Evaluation of Patient and Medical Staff Satisfaction regarding Healthcare Services in Wuhan Public Hospitals," IJERPH, MDPI, vol. 15(4), pages 1-17, April.
    9. Ana Babac & Kathrin Damm & J.-Matthias Schulenburg, 2019. "Patient-reported data informing early benefit assessment of rare diseases in Germany: A systematic review," Health Economics Review, Springer, vol. 9(1), pages 1-17, December.
    10. Lai, Kee-hung & Cheng, T.C.E. & Yeung, A.C.L., 2005. "Relationship stability and supplier commitment to quality," International Journal of Production Economics, Elsevier, vol. 96(3), pages 397-410, June.
    11. Waleed Al Nadabi & Mohammed A Mohammed, 2019. "Arabic Language Surveys Measuring Mothers’ Satisfaction During Childbirth: A Review," Global Journal of Health Science, Canadian Center of Science and Education, vol. 11(6), pages 169-169, June.
    12. Sunil Shrestha & Binaya Sapkota & Santosh Thapa & Bhuvan K. C. & Saval Khanal, 2020. "Translation, cross-cultural adaptation and validation of Patient Satisfaction with Pharmacist Services Questionnaire (PSPSQ 2.0) into the Nepalese version in a community settings," PLOS ONE, Public Library of Science, vol. 15(10), pages 1-15, October.
    13. Hanna Górska-Warsewicz, 2022. "Consumer or Patient Determinants of Hospital Brand Equity—A Systematic Literature Review," IJERPH, MDPI, vol. 19(15), pages 1-36, July.
    14. Iyer, Rajesh & Muncy, James A., 2009. "Purpose and object of anti-consumption," Journal of Business Research, Elsevier, vol. 62(2), pages 160-168, February.
    15. Sarstedt, Marko & Ringle, Christian M. & Smith, Donna & Reams, Russell & Hair, Joseph F., 2014. "Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers," Journal of Family Business Strategy, Elsevier, vol. 5(1), pages 105-115.
    16. Päivi Voutilainen & Kaisa Backman & Arja Isola & Helena Laukkala, 2006. "Family Members' Perceptions of the Quality of Long-Term Care," Clinical Nursing Research, , vol. 15(2), pages 135-149, May.
    17. Waleed Omri & Audrey Becuwe, 2014. "Managerial characteristics and entrepreneurial internationalization: A study of Tunisian SMEs," Journal of International Entrepreneurship, Springer, vol. 12(1), pages 8-42, March.
    18. Salzberger, Thomas & Koller, Monika, 2013. "Towards a new paradigm of measurement in marketing," Journal of Business Research, Elsevier, vol. 66(9), pages 1307-1317.
    19. Mario Alexander Pfannstiel, 2016. "Bayreuth Productivity Analysis—a method for ascertaining and improving the holistic service productivity of acute care hospitals," International Journal of Health Planning and Management, Wiley Blackwell, vol. 31(1), pages 65-86, January.
    20. Benoit Aubert & Brian Corbitt & Anne C. Rouse, 2001. "Perspectives on IT Outsourcing Success: Covariance Structure Modelling of a Survey of Outsourcing in Australia," CIRANO Working Papers 2001s-18, CIRANO.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:40:y:1997:i:3:p:237-247. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.