IDEAS home Printed from https://ideas.repec.org/p/cir/cirwor/2001s-18.html
   My bibliography  Save this paper

Perspectives on IT Outsourcing Success: Covariance Structure Modelling of a Survey of Outsourcing in Australia

Author

Listed:
  • Benoit Aubert
  • Brian Corbitt
  • Anne C. Rouse

Abstract

Australia has been at the forefront of the adoption of outsourcing as a means for delivering IT services, but the success of IT outsourcing in Australia has been mixed. With two hundred and forty one responses from the top 1000 IT users in the country, the survey reported in this paper is one of the largest and most representative IT outsourcing studies in the world. Covariance structure modelling and confirmatory factor analysis has shed new light on the concept of outsourcing success, highlighting its complex, multidimensional nature. It has also confirmed many insights gained to date from qualitative research. Analysis also emphasises the importance to the outsourcing relationship of the management processes adopted by the client organization. L'Australie a été un pionnier dans l'adoption de l'impartition pour les services informatiques. Toutefois, les résultats ont été mitigés. Avec plus de deux cent répondants, provenant des 1000 plus grandes entreprises australiennes, cette étude et une des plus larges et représentatives faites jusqu'à0501ntenant. Une analyse des structure de co-variance, de même qu'une anlayse factorielle confirmatoire jettent un regard neuf sur la notion de succès de l'impartition. L'étude met en lumière le caractère complexe et multi-dimensionel de ce succès.

Suggested Citation

  • Benoit Aubert & Brian Corbitt & Anne C. Rouse, 2001. "Perspectives on IT Outsourcing Success: Covariance Structure Modelling of a Survey of Outsourcing in Australia," CIRANO Working Papers 2001s-18, CIRANO.
  • Handle: RePEc:cir:cirwor:2001s-18
    as

    Download full text from publisher

    File URL: https://cirano.qc.ca/files/publications/2001s-18.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Aubert, B. A. & Rivard, S. & Patry, M., 1996. "Development of measures to assess dimensions of IS operation transactions," Omega, Elsevier, vol. 24(6), pages 661-680, December.
    2. Gamal Atallah & Benoit Aubert & Mario Bourgault & Marcel Boyer & Marie-Hélène Constantin & Patrick González & Pierre Lasserre & Michel Moreaux & Michel Patry & Michel Poitevin & Suzanne Rivard & Berna, 1999. "Impartition : Fondements et analyses," CIRANO Monographs, CIRANO, number 1999mo-01.
    3. K. Jöreskog, 1971. "Statistical analysis of sets of congeneric tests," Psychometrika, Springer;The Psychometric Society, vol. 36(2), pages 109-133, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Amber Mosewich & Valerie Hadd & Peter Crocker & Bruno Zumbo, 2013. "Invariance Testing of the SF-36 Health Survey in Women Breast Cancer Survivors: Do Personal and Cancer-related Variables Influence the Meaning of Quality of Life Items?," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 110(2), pages 559-577, January.
    2. Iyer, Rajesh & Muncy, James A., 2009. "Purpose and object of anti-consumption," Journal of Business Research, Elsevier, vol. 62(2), pages 160-168, February.
    3. Salzberger, Thomas & Koller, Monika, 2013. "Towards a new paradigm of measurement in marketing," Journal of Business Research, Elsevier, vol. 66(9), pages 1307-1317.
    4. Benoit Aubert & Barbara L. Kelsey, 2000. "The Illusion of Trust and Performance," CIRANO Working Papers 2000s-03, CIRANO.
    5. Feuerriegel, Stefan & Gordon, Julius, 2019. "News-based forecasts of macroeconomic indicators: A semantic path model for interpretable predictions," European Journal of Operational Research, Elsevier, vol. 272(1), pages 162-175.
    6. Bahli, Bouchaib & Rivard, Suzanne, 2005. "Validating measures of information technology outsourcing risk factors," Omega, Elsevier, vol. 33(2), pages 175-187, April.
    7. Serge Valant Gandja & Christophe Estay, 2012. "Make-or-Buy Decisions: What Choice for an Accounting Services in a Developing Country?," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 2(4), pages 259-271, October.
    8. Lassaad Abdelmoula, 2021. "Effect of the Association of Gender and Specialization on the Relationship between Job Satisfaction and Performance in the Tax Field: Tunisian Context," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(1), pages 362-372.
    9. Donald Boyd & Hamilton Lankford & Susanna Loeb & James Wyckoff, 2013. "Measuring Test Measurement Error," Journal of Educational and Behavioral Statistics, , vol. 38(6), pages 629-663, December.
    10. Rodrigo Grassi-Oliveira & Hugo Cogo-Moreira & Giovanni Abrahão Salum & Elisa Brietzke & Thiago Wendt Viola & Gisele Gus Manfro & Christian Haag Kristensen & Adriane Xavier Arteche, 2014. "Childhood Trauma Questionnaire (CTQ) in Brazilian Samples of Different Age Groups: Findings from Confirmatory Factor Analysis," PLOS ONE, Public Library of Science, vol. 9(1), pages 1-7, January.
    11. Chen, Hung-hsin & Lee, Po-yen & Lay, Tzyy-jane, 2009. "Drivers of dynamic learning and dynamic competitive capabilities in international strategic alliances," Journal of Business Research, Elsevier, vol. 62(12), pages 1289-1295, December.
    12. Jorgensen, Bradley S. & Syme, Geoffrey J. & Smith, Leigh M. & Bishop, Brian J., 2004. "Random error in willingness to pay measurement: A multiple indicators, latent variable approach to the reliability of contingent values," Journal of Economic Psychology, Elsevier, vol. 25(1), pages 41-59, February.
    13. Maciej Jakubowski, 2015. "Latent variables and propensity score matching: a simulation study with application to data from the Programme for International Student Assessment in Poland," Empirical Economics, Springer, vol. 48(3), pages 1287-1325, May.
    14. Barksdale, Hiram Jr. & Johnson, Julie T. & Suh, Munshik, 1997. "A relationship maintenance model: A comparison between managed health care and traditional fee-for-service," Journal of Business Research, Elsevier, vol. 40(3), pages 237-247, November.
    15. Johnson, Julie T. & Barksdale, Hiram Jr. & Boles, James S., 2003. "Factors associated with customer willingness to refer leads to salespeople," Journal of Business Research, Elsevier, vol. 56(4), pages 257-263, April.
    16. Carmen Berne-Manero & Mercedes Marzo-Navarro, 2020. "Exploring How Influencer and Relationship Marketing Serve Corporate Sustainability," Sustainability, MDPI, vol. 12(11), pages 1-19, May.
    17. Guillard, Valérie, 2009. "La tendance de certains consommateurs à tout garder," Economics Thesis from University Paris Dauphine, Paris Dauphine University, number 123456789/5480 edited by Pinson, Christian.
    18. Dr. Shiang-Min Meng, 2013. "The Application of Mengzi to Today’s Ethical Criteria for Maritime Leadership in Taiwan," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 3(5), pages 1227-1235, May.
    19. Heng Li, 1997. "A unifying expression for the maximal reliability of a linear composite," Psychometrika, Springer;The Psychometric Society, vol. 62(2), pages 245-249, June.
    20. Verhagen, Tibert & Meents, Selmar & Tan, Yao-Hua, 2006. "Perceived risk and trust associated with purchasing at Electronic Marketplaces," Serie Research Memoranda 0001, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:cir:cirwor:2001s-18. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Webmaster (email available below). General contact details of provider: https://edirc.repec.org/data/ciranca.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.