IDEAS home Printed from https://ideas.repec.org/a/sae/clnure/v15y2006i2p135-149.html
   My bibliography  Save this article

Family Members' Perceptions of the Quality of Long-Term Care

Author

Listed:
  • Päivi Voutilainen

    (National Research and Development Centre for Welfare and Health (Stakes), Helsinki, Finland)

  • Kaisa Backman
  • Arja Isola

    (University of Oulu, Finland)

  • Helena Laukkala

    (University of Lapland, Finland)

Abstract

The aim of the study is to assess family members' perceptions of the quality of nursing care of older people and its relationships between demographic factors and family involvement. Data were gathered from family members of four residential homes ( N = 474) using structured questionnaires. Data were analyzed using descriptive statistics, correlation, and predictive analyses. The results imply that family members' perceptions of quality were fairly positive. Age, educational background, and the frequency of visits on the ward were related with the quality perception. The association between quality perceptions and family involvement in care proved to be strong. The information and support from the staff and possibilities to participate in decision making were associated with high-quality ratings. The results demonstrate the need for formulating ward policies and training the nursing staff to allow increased family involvement and to support it in an appropriate way.

Suggested Citation

  • Päivi Voutilainen & Kaisa Backman & Arja Isola & Helena Laukkala, 2006. "Family Members' Perceptions of the Quality of Long-Term Care," Clinical Nursing Research, , vol. 15(2), pages 135-149, May.
    • Handle: RePEc:sae:clnure:v:15:y:2006:i:2:p:135-149
    DOI: 10.1177/1054773805285697
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/1054773805285697
    Download Restriction: no
    File URL: https://libkey.io/10.1177/1054773805285697?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Like, Robert & Zyzanski, Stephen J., 1987. "Patient satisfaction with the clinical encounter: Social psychological determinants," Social Science & Medicine, Elsevier, vol. 24(4), pages 351-357, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Beach, Wayne A. & Easter, David W. & Good, Jeffrey S. & Pigeron, Elisa, 2005. "Disclosing and responding to cancer "fears" during oncology interviews," Social Science & Medicine, Elsevier, vol. 60(4), pages 893-910, February.
    2. Glick, Peter, 2009. "How reliable are surveys of client satisfaction with healthcare services? Evidence from matched facility and household data in Madagascar," Social Science & Medicine, Elsevier, vol. 68(2), pages 368-379, January.
    3. Barksdale, Hiram Jr. & Johnson, Julie T. & Suh, Munshik, 1997. "A relationship maintenance model: A comparison between managed health care and traditional fee-for-service," Journal of Business Research, Elsevier, vol. 40(3), pages 237-247, November.
    4. Sterponi, Laura & Zucchermaglio, Cristina & Fatigante, Marilena & Alby, Francesca, 2019. "Structuring times and activities in the oncology visit," Social Science & Medicine, Elsevier, vol. 228(C), pages 211-222.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:clnure:v:15:y:2006:i:2:p:135-149. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.