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Community and organizational commitment: Understanding the effects of organizational investments on worker behavior

Author

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  • Klein, Howard J.
  • de Aguiar Rodrigues, Ana Carolina
  • Zhan, Yuhan

Abstract

This study explores the interaction between community commitment and organizational commitment, as well as the relations between those commitments, organizational investments in both community and workers, and worker proactive behavior. These issues are examined using a multi-organizational sample of employees from communities of two different sizes and in two different countries. Results demonstrate the parallel and interactive effects of commitment to community and to the employing organization, with organizational commitment also mediating the relationships between organizational investments and worker organizational proactive behavior. Our findings contribute to the literature by providing additional evidence for the target-neutral view of commitment and highlighting the importance of examining the interplay between work and non-work commitments. Practical implications include the importance of managing workers’ multiple commitments, not just commitment to the employing organization, to facilitate desired outcomes such as proactive behavior, as well as the efficacy of organizations investing in workers and in the community.

Suggested Citation

  • Klein, Howard J. & de Aguiar Rodrigues, Ana Carolina & Zhan, Yuhan, 2025. "Community and organizational commitment: Understanding the effects of organizational investments on worker behavior," Journal of Business Research, Elsevier, vol. 186(C).
    • Handle: RePEc:eee:jbrese:v:186:y:2025:i:c:s0148296324005277
    DOI: 10.1016/j.jbusres.2024.115023
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    References listed on IDEAS

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    1. Yvonne Gerarda Theodora van Rossenberg & Howard J. Klein & K. Asplund & Kathleen Bentein & Heiko Breitsohl & Aaron Cohen & David Cross & Ana Carolina de Aguiar Rodrigues & Véronique Duflot & Steven Ki, 2018. "The future of workplace commitment: key questions and directions," Post-Print hal-02180702, HAL.
    2. Khalid Mehmood & Yaser Iftikhar & Aamir Suhail & Adil Zia, 2024. "How high-involvement work practices, public service motivation, and employees’ commitment influence employees' proactive work behavior: evidence from China," Asian Business & Management, Palgrave Macmillan, vol. 23(1), pages 55-81, February.
    3. Erifili-Christina Chatzopoulou & Dimitris Manolopoulos & Vasia Agapitou, 2022. "Corporate Social Responsibility and Employee Outcomes: Interrelations of External and Internal Orientations with Job Satisfaction and Organizational Commitment," Journal of Business Ethics, Springer, vol. 179(3), pages 795-817, September.
    4. Khadija Bouraoui & Sonia Bensemmane & Marc Ohana & Marcello Russo, 2019. "Corporate social responsibility and employees’ affective commitment: A multiple mediation model," Post-Print hal-02390164, HAL.
    5. Frances Bowen & Aloysius Newenham-Kahindi & Irene Herremans, 2010. "When Suits Meet Roots: The Antecedents and Consequences of Community Engagement Strategy," Journal of Business Ethics, Springer, vol. 95(2), pages 297-318, August.
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