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Upward social comparison toward proactive and reactive knowledge sharing: The roles of envy and goal orientations

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  • Sung, Sun Young
  • Li, Yi Xin
  • Choi, Jin Nam

Abstract

By integrating the social comparison and emotion literature, this study theorizes that upward social comparisons indirectly predict employees’ proactive and reactive knowledge sharing by eliciting benign and malicious envy, respectively. We further hypothesize that learning goal orientation (LGO) and performance goal orientation (PGO) moderate the indirect effects. Evidence from two studies, including data from 176 employee–supervisor dyads in various industries and an online scenario-based simulation, supported most of the hypotheses. For employees with a high LGO, upward social comparison had a significantly positive indirect effect on proactive knowledge sharing through benign envy. Conversely, for employees with a low PGO, upward social comparison exhibited a significantly negative indirect effect on reactive knowledge sharing via malicious envy. Our analysis revealed mostly positive implications of upward social comparison toward employees’ emotional reactions and knowledge sharing, emphasizing the unique role of social comparisons of abilities and performance in the workplace.

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  • Sung, Sun Young & Li, Yi Xin & Choi, Jin Nam, 2024. "Upward social comparison toward proactive and reactive knowledge sharing: The roles of envy and goal orientations," Journal of Business Research, Elsevier, vol. 170(C).
    • Handle: RePEc:eee:jbrese:v:170:y:2024:i:c:s0148296323006732
    DOI: 10.1016/j.jbusres.2023.114314
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    References listed on IDEAS

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    1. Che-Ha, Norbani & Mavondo, Felix T. & Mohd-Said, Saad, 2014. "Performance or learning goal orientation: Implications for business performance," Journal of Business Research, Elsevier, vol. 67(1), pages 2811-2820.
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    3. Paolacci, Gabriele & Chandler, Jesse & Ipeirotis, Panagiotis G., 2010. "Running experiments on Amazon Mechanical Turk," Judgment and Decision Making, Cambridge University Press, vol. 5(5), pages 411-419, August.
    4. Greenberg, Jerald & Ashton-James, Claire E. & Ashkanasy, Neal M., 2007. "Social comparison processes in organizations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 102(1), pages 22-41, January.
    5. Miaomiao Li & Xiaofeng Xu & Ho Kwong Kwan, 2023. "The antecedents and consequences of workplace envy: A meta-analytic review," Asia Pacific Journal of Management, Springer, vol. 40(1), pages 1-35, March.
    6. Berinsky, Adam J. & Huber, Gregory A. & Lenz, Gabriel S., 2012. "Evaluating Online Labor Markets for Experimental Research: Amazon.com's Mechanical Turk," Political Analysis, Cambridge University Press, vol. 20(3), pages 351-368, July.
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    Cited by:

    1. Jacob Hornik & Matti Rachamim & Ori Grossman, 2024. "A Tango of Two Dark Emotions: Mixed Reactions to Commercial Entities (Mis)fortunes," Customer Needs and Solutions, Springer;Institute for Sustainable Innovation and Growth (iSIG), vol. 11(1), pages 1-20, December.

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