IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v118y2024ics0969699724000619.html
   My bibliography  Save this article

Aviation Operators’ Total Loads Analysis by Multi-Criteria Decision-Making

Author

Listed:
  • Alharasees, Omar
  • Kale, Utku

Abstract

The aviation operator's role and duties undergo a dramatic change from direct engagement to information management and surveillance in today's advanced aviation environment. In this modern and highly automated working environment, operators must handle various information, data, and transmission during operations, particularly while making decisions in specific situations. The total load system of operators (information, communication, mental, task, and workload) has been fundamentally reshaped in response to these dynamic changes. The highly automated system is linked to unbalanced operator loads, unanticipated losses in situation awareness, inappropriate decision-making quality, and higher stress levels. This research employs the Analytical Hierarchy Process (AHP) as a foundational framework, integrating the Fuzzy Analytical Hierarchy Process (FAHP) on the AHP model to address uncertainties and applying the Technique for Order of Preference by Similarity to the Ideal Solution (TOPSIS) for ranking the aviation operators' total loads. online Survey distributed among 63 experts across four aviation operator groups: less experienced pilots, expert pilots, less experienced Air Traffic Controllers (ATCOs), and experienced ATCOs. serves to evaluate the pivotal characteristics of the operators' total loads model. The results highlighted the communication load's effect on the aviation operators specifically the level of the language as well the workload specifically both practicing referring to the experience and skills.

Suggested Citation

  • Alharasees, Omar & Kale, Utku, 2024. "Aviation Operators’ Total Loads Analysis by Multi-Criteria Decision-Making," Journal of Air Transport Management, Elsevier, vol. 118(C).
    • Handle: RePEc:eee:jaitra:v:118:y:2024:i:c:s0969699724000619
    DOI: 10.1016/j.jairtraman.2024.102596
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699724000619
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jairtraman.2024.102596?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Danish Farooq & Sarbast Moslem & Szabolcs Duleba, 2019. "Evaluation of Driver Behavior Criteria for Evolution of Sustainable Traffic Safety," Sustainability, MDPI, vol. 11(11), pages 1-15, June.
    2. Madjid Tavana & Mehdi Soltanifar & Francisco J. Santos-Arteaga, 2023. "Analytical hierarchy process: revolution and evolution," Annals of Operations Research, Springer, vol. 326(2), pages 879-907, July.
    3. Abbas Mardani & Ahmad Jusoh & Khalil MD Nor & Zainab Khalifah & Norhayati Zakwan & Alireza Valipour, 2015. "Multiple criteria decision-making techniques and their applications – a review of the literature from 2000 to 2014," Economic Research-Ekonomska Istraživanja, Taylor & Francis Journals, vol. 28(1), pages 516-571, January.
    4. Montlaur, Adeline & Delgado, Luis & Prats, Xavier, 2023. "Domain-driven multiple-criteria decision-making for flight crew decision support tool," Journal of Air Transport Management, Elsevier, vol. 112(C).
    5. Chao, Ching-Cheng & Kao, Ko-Ting, 2015. "Selection of strategic cargo alliance by airlines," Journal of Air Transport Management, Elsevier, vol. 43(C), pages 29-36.
    6. Büyüközkan, Gülçin & Havle, Celal Alpay & Feyzioğlu, Orhan, 2021. "An integrated SWOT based fuzzy AHP and fuzzy MARCOS methodology for digital transformation strategy analysis in airline industry," Journal of Air Transport Management, Elsevier, vol. 97(C).
    7. Kilic, Bilal & Ucler, Caglar, 2019. "Stress among ab-initio pilots: A model of contributing factors by AHP," Journal of Air Transport Management, Elsevier, vol. 80(C), pages 1-1.
    8. Thomas L. Saaty & Luis G. Vargas, 2013. "Decision Making with the Analytic Network Process," International Series in Operations Research and Management Science, Springer, edition 2, number 978-1-4614-7279-7, July-Dece.
    9. Yalcin Kavus, Bahar & Gulum Tas, Pelin & Ayyildiz, Ertugrul & Taskin, Alev, 2022. "A three-level framework to evaluate airline service quality based on interval valued neutrosophic AHP considering the new dimensions," Journal of Air Transport Management, Elsevier, vol. 99(C).
    10. Yeo, Gi-Tae & Wang, Ying & Chou, Chien-Chang, 2013. "Evaluating the competitiveness of the aerotropolises in East Asia," Journal of Air Transport Management, Elsevier, vol. 32(C), pages 24-31.
    11. Zietsman, Davina & Vanderschuren, Marianne, 2014. "Analytic Hierarchy Process assessment for potential multi-airport systems – The case of Cape Town," Journal of Air Transport Management, Elsevier, vol. 36(C), pages 41-49.
    12. Kiracı, Kasım & Akan, Ercan, 2020. "Aircraft selection by applying AHP and TOPSIS in interval type-2 fuzzy sets," Journal of Air Transport Management, Elsevier, vol. 89(C).
    13. Thomas Saaty & Luis Vargas, 2012. "The possibility of group choice: pairwise comparisons and merging functions," Social Choice and Welfare, Springer;The Society for Social Choice and Welfare, vol. 38(3), pages 481-496, March.
    14. Kasin Ransikarbum & Wattana Chanthakhot & Tony Glimm & Jettarat Janmontree, 2023. "Evaluation of Sourcing Decision for Hydrogen Supply Chain Using an Integrated Multi-Criteria Decision Analysis (MCDA) Tool," Resources, MDPI, vol. 12(4), pages 1-22, April.
    15. Dehnavi, Morteza Narimani & Yazdian, Seyed Ahmad & Sadjadi, Seyed Jafar, 2023. "Evaluating effective criteria on customer satisfaction using the best-worst method and optimizing resource allocation, case study Iran aseman airlines," Journal of Air Transport Management, Elsevier, vol. 109(C).
    16. Tanrıverdi, Gökhan & Lezki, Şenay, 2021. "Istanbul Airport (IGA) and quest of best competitive strategy for air cargo carriers in new competition environment: A fuzzy multi-criteria approach," Journal of Air Transport Management, Elsevier, vol. 95(C).
    17. Havle, Celal Alpay & Kılıç, Bilal, 2019. "A hybrid approach based on the fuzzy AHP and HFACS framework for identifying and analyzing gross navigation errors during transatlantic flights," Journal of Air Transport Management, Elsevier, vol. 76(C), pages 21-30.
    18. Saaty, Thomas L., 1990. "How to make a decision: The analytic hierarchy process," European Journal of Operational Research, Elsevier, vol. 48(1), pages 9-26, September.
    19. Vladimi SOCHA & Lenka HANAKOVA & Michal FREIGANG & Jakub KRAUS & Slobodan STOJIC & Lubos SOCHA & Peter HANAK, 2019. "Impact Of Pilots’ Tiredness On The Outcome Of Psychological Testing," Transport Problems, Silesian University of Technology, Faculty of Transport, vol. 14(2), pages 55-67, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sameer Ali & Abraham George, 2022. "Modelling a community resilience index for urban flood-prone areas of Kerala, India (CRIF)," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 113(1), pages 261-286, August.
    2. Tsai, Pei-Hsuan & Chen, Chih-Jou & Hsiao, Wei-Hung & Lin, Chin-Tsai, 2023. "Factors influencing the consumers’ behavioural intention to use online food delivery service: Empirical evidence from Taiwan," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
    3. Jih-Jeng Huang & Chin-Yi Chen, 2024. "A Generalized Method for Deriving Steady-State Behavior of Consistent Fuzzy Priority for Interdependent Criteria," Mathematics, MDPI, vol. 12(18), pages 1-16, September.
    4. Danish Farooq & Sarbast Moslem, 2022. "Estimating Driver Behavior Measures Related to Traffic Safety by Investigating 2-Dimensional Uncertain Linguistic Data—A Pythagorean Fuzzy Analytic Hierarchy Process Approach," Sustainability, MDPI, vol. 14(3), pages 1-21, February.
    5. Natalie M. Scala & Jayant Rajgopal & Luis G. Vargas & Kim LaScola Needy, 2016. "Group Decision Making with Dispersion in the Analytic Hierarchy Process," Group Decision and Negotiation, Springer, vol. 25(2), pages 355-372, March.
    6. Ahmad Alkharabsheh & Sarbast Moslem & Laila Oubahman & Szabolcs Duleba, 2021. "An Integrated Approach of Multi-Criteria Decision-Making and Grey Theory for Evaluating Urban Public Transportation Systems," Sustainability, MDPI, vol. 13(5), pages 1-15, March.
    7. Young Sook Kim & Seng-Phil Hong & Marko Majer, 2024. "Validation of Value-Driven Token Economy: Focus on Blockchain Content Platform," Future Internet, MDPI, vol. 16(5), pages 1-27, May.
    8. Eshtaiwi, Mohamed & Badi, Ibrahim & Abdulshahed, Ali & Erkan, Turan Erman, 2018. "Determination of key performance indicators for measuring airport success: A case study in Libya," Journal of Air Transport Management, Elsevier, vol. 68(C), pages 28-34.
    9. Bakhtiar Feizizadeh & Saeed Fathi & Zahra Ghasmeizad Gonbad & Mohmad Ghasmei & Mohsen Makki, 2023. "A Multiple Geospatial Approach for Intangible Cultural Heritage Tourism Potentiality Mapping in Iran," Sustainability, MDPI, vol. 15(24), pages 1-30, December.
    10. Michael Robert Doyle, 2017. "‘Resources to Needs’: A Paradigm for Addressing the Potentiality of the Urban Volume," Urban Planning, Cogitatio Press, vol. 2(1), pages 6-18.
    11. Kilic, Bilal & Ucler, Caglar, 2019. "Stress among ab-initio pilots: A model of contributing factors by AHP," Journal of Air Transport Management, Elsevier, vol. 80(C), pages 1-1.
    12. Flavio Martins & Maria Fatima Almeida & Rodrigo Calili & Agatha Oliveira, 2020. "Design Thinking Applied to Smart Home Projects: A User-Centric and Sustainable Perspective," Sustainability, MDPI, vol. 12(23), pages 1-27, December.
    13. Jochen Wulf, 2020. "Development of an AHP hierarchy for managing omnichannel capabilities: a design science research approach," Business Research, Springer;German Academic Association for Business Research, vol. 13(1), pages 39-68, April.
    14. Wu, Zhangsheng & Li, Yue & Wang, Rong & Xu, Xu & Ren, Dongyang & Huang, Quanzhong & Xiong, Yunwu & Huang, Guanhua, 2023. "Evaluation of irrigation water saving and salinity control practices of maize and sunflower in the upper Yellow River basin with an agro-hydrological model based method," Agricultural Water Management, Elsevier, vol. 278(C).
    15. Rachele Corticelli & Margherita Pazzini & Cecilia Mazzoli & Claudio Lantieri & Annarita Ferrante & Valeria Vignali, 2022. "Urban Regeneration and Soft Mobility: The Case Study of the Rimini Canal Port in Italy," Sustainability, MDPI, vol. 14(21), pages 1-27, November.
    16. Priom Mahmud & Sanjoy Kumar Paul & Abdullahil Azeem & Priyabrata Chowdhury, 2021. "Evaluating Supply Chain Collaboration Barriers in Small- and Medium-Sized Enterprises," Sustainability, MDPI, vol. 13(13), pages 1-28, July.
    17. D’Inverno, Giovanna & Carosi, Laura & Romano, Giulia & Guerrini, Andrea, 2018. "Water pollution in wastewater treatment plants: An efficiency analysis with undesirable output," European Journal of Operational Research, Elsevier, vol. 269(1), pages 24-34.
    18. Nermin Kişi, 2019. "A Strategic Approach to Sustainable Tourism Development Using the A’WOT Hybrid Method: A Case Study of Zonguldak, Turkey," Sustainability, MDPI, vol. 11(4), pages 1-19, February.
    19. Pathiraja, Erandathie & Griffith, Garry & Farquharson, Robert & Faggia, Rob, 2019. "The Cost of Climate Change to Agricultural Industries: Coconuts in Sri Lanka," International Journal on Food System Dynamics, International Center for Management, Communication, and Research, vol. 10(05), December.
    20. David Staš & Radim Lenort & Pavel Wicher & David Holman, 2015. "Green Transport Balanced Scorecard Model with Analytic Network Process Support," Sustainability, MDPI, vol. 7(11), pages 1-19, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:118:y:2024:i:c:s0969699724000619. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.