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Knowledge transfer challenges and mitigation strategies in global software development—A systematic literature review and industrial validation

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  • Nidhra, Srinivas
  • Yanamadala, Muralidhar
  • Afzal, Wasif
  • Torkar, Richard

Abstract

In this article we considered knowledge transfer (KT) in global software development (GSD) from two perspectives, state-of-the-art and state-of-the-practice, in order to identify what are the challenges that hamper the success of KT in global software teams, as well as to find out what are the mitigation strategies that can be used to overcome such challenges.

Suggested Citation

  • Nidhra, Srinivas & Yanamadala, Muralidhar & Afzal, Wasif & Torkar, Richard, 2013. "Knowledge transfer challenges and mitigation strategies in global software development—A systematic literature review and industrial validation," International Journal of Information Management, Elsevier, vol. 33(2), pages 333-355.
    • Handle: RePEc:eee:ininma:v:33:y:2013:i:2:p:333-355
    DOI: 10.1016/j.ijinfomgt.2012.11.004
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    References listed on IDEAS

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    1. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    2. Argote, Linda & Ingram, Paul, 2000. "Knowledge Transfer: A Basis for Competitive Advantage in Firms," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 150-169, May.
    3. Chua, Ai Ling & Pan, Shan L., 2008. "Knowledge transfer and organizational learning in IS offshore sourcing," Omega, Elsevier, vol. 36(2), pages 267-281, April.
    4. Carmel,Erran & Tjia,Paul, 2005. "Offshoring Information Technology," Cambridge Books, Cambridge University Press, number 9780521843553, September.
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    Cited by:

    1. Wang, Youying & Huang, Qian & Davison, Robert M. & Yang, Feng, 2018. "Effect of transactive memory systems on team performance mediated by knowledge transfer," International Journal of Information Management, Elsevier, vol. 41(C), pages 65-79.
    2. Vinay Reddy Venumuddala & Rajalaxmi Kamath, 2023. "Work Systems in the Indian Information Technology (IT) Industry Delivering Artificial Intelligence (AI) Solutions and the Challenges of Work from Home," Information Systems Frontiers, Springer, vol. 25(4), pages 1375-1399, August.
    3. Zahedi, Mansooreh & Shahin, Mojtaba & Ali Babar, Muhammad, 2016. "A systematic review of knowledge sharing challenges and practices in global software development," International Journal of Information Management, Elsevier, vol. 36(6), pages 995-1019.
    4. Gupta, Manjul & George, Joey F. & Xia, Weidong, 2019. "Relationships between IT department culture and agile software development practices: An empirical investigation," International Journal of Information Management, Elsevier, vol. 44(C), pages 13-24.
    5. Mário Mollo Neto & Mariana Matulovic & Ana Karollina M. Novaes & Livia V. Sanches & Juliane C. Forti, 2022. "Decision-making desktop software and mobile app for wastewater treatment: selection of experimental parameters to estimate hydrogen peroxide production," Environment Systems and Decisions, Springer, vol. 42(2), pages 295-305, June.
    6. Balaid, Ali & Abd Rozan, Mohd Zaidi & Hikmi, Syed Norris & Memon, Jamshed, 2016. "Knowledge maps: A systematic literature review and directions for future research," International Journal of Information Management, Elsevier, vol. 36(3), pages 451-475.
    7. EL Idrissi, Touria & Idri, Ali & Bakkoury, Zohra, 2019. "Systematic map and review of predictive techniques in diabetes self-management," International Journal of Information Management, Elsevier, vol. 46(C), pages 263-277.
    8. Pan, Wei & Zhang, Qingpu & Teo, Thompson S.H. & Lim, Vivien K.G., 2018. "The dark triad and knowledge hiding," International Journal of Information Management, Elsevier, vol. 42(C), pages 36-48.
    9. Rashid, Mehvish & Clarke, Paul M. & O’Connor, Rory V., 2019. "A systematic examination of knowledge loss in open source software projects," International Journal of Information Management, Elsevier, vol. 46(C), pages 104-123.

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