IDEAS home Printed from https://ideas.repec.org/a/eee/ininma/v33y2013i1p61-75.html
   My bibliography  Save this article

Facilitating enterprise application integration adoption: An empirical analysis of UK local government authorities

Author

Listed:
  • Kamal, Muhammad Mustafa
  • Hackney, Ray
  • Ali, Maged

Abstract

local government authorities (LGAs) are organised around operational structures with business processes spanning within departments and across other government organisations. In such an organisational setting, the harmonisation of Information Technology (IT) operations, integration of cross-departmental processes and the underlying Information Systems (IS) signifies a challenge in delivering integrated services. This paper attempts to explore enterprise application integration (EAI) adoption in the UK local government authorities (LGAs). Despite the hype of EAI adoption in private domain, its application in LGAs is inadequate as there is a lack of adoption models/frameworks that can be used by the public sector. The context of the study is to consider the transformation of IT infrastructure management and operations with EAI technologies. The empirical findings, generated through a detailed case analysis, manifestly exemplify that EAI predominantly acts as a ‘back-office’ technology that facilitates operations by developing a flexible and maintainable integrated IT infrastructure. Our proposed framework is believed to be imperative and unique as it provides a more systematic way to examine the adoption of integration technologies, extends the established norms for EAI adoption by utilising a prioritisation technique to classify the importance of factors. The contribution of the research extends the literature on EAI and identifies theoretical and practical opportunities that facilitate LGAs in their decision-making process to produce more robust proposals for EAI adoption.

Suggested Citation

  • Kamal, Muhammad Mustafa & Hackney, Ray & Ali, Maged, 2013. "Facilitating enterprise application integration adoption: An empirical analysis of UK local government authorities," International Journal of Information Management, Elsevier, vol. 33(1), pages 61-75.
    • Handle: RePEc:eee:ininma:v:33:y:2013:i:1:p:61-75
    DOI: 10.1016/j.ijinfomgt.2012.06.001
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0268401212000862
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.ijinfomgt.2012.06.001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Themistocleous, Marinos & Irani, Zahir & Love, Peter E. D., 2004. "Evaluating the integration of supply chain information systems: A case study," European Journal of Operational Research, Elsevier, vol. 159(2), pages 393-405, December.
    2. Kauremaa, Jouni & Nurmilaakso, Juha-Miikka & Tanskanen, Kari, 2010. "E-business enabled operational linkages: The role of RosettaNet in integrating the telecommunications supply chain," International Journal of Production Economics, Elsevier, vol. 127(2), pages 343-357, October.
    3. Beynon-Davies, Paul, 2005. "Constructing electronic government: the case of the UK inland revenue," International Journal of Information Management, Elsevier, vol. 25(1), pages 3-20.
    4. Kamal, Muhammad Mustafa, 2011. "The case of EAI facilitating knowledge management integration in local government domain," International Journal of Information Management, Elsevier, vol. 31(3), pages 294-300.
    5. Frambach, Ruud T. & Schillewaert, Niels, 2002. "Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research," Journal of Business Research, Elsevier, vol. 55(2), pages 163-176, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lnenicka, Martin & Komarkova, Jitka, 2019. "Developing a government enterprise architecture framework to support the requirements of big and open linked data with the use of cloud computing," International Journal of Information Management, Elsevier, vol. 46(C), pages 124-141.
    2. Haneem, Faizura & Kama, Nazri & Taskin, Nazim & Pauleen, David & Abu Bakar, Nur Azaliah, 2019. "Determinants of master data management adoption by local government organizations: An empirical study," International Journal of Information Management, Elsevier, vol. 45(C), pages 25-43.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bentivoglio, Deborah & Bucci, Giorgia & Belletti, Matteo & Finco, Adele, 2022. "A theoretical framework on network’s dynamics for precision agriculture technologies adoption," Revista de Economia e Sociologia Rural (RESR), Sociedade Brasileira de Economia e Sociologia Rural, vol. 60(4), January.
    2. Mbassi, Christophe Martial & Messono, Omang Ombolo, 2023. "Historical technology and current economic development: Reassessing the nature of the relationship," Technological Forecasting and Social Change, Elsevier, vol. 195(C).
    3. Ashwin W. Joshi, 2017. "OEM implementation of supplier-developed component innovations: the role of supplier actions," Journal of the Academy of Marketing Science, Springer, vol. 45(4), pages 548-568, July.
    4. Synek, Stefan & Koenigstorfer, Joerg, 2018. "Exploring adoption determinants of tax-subsidized company-leasing bicycles from the perspective of German employers and employees," Transportation Research Part A: Policy and Practice, Elsevier, vol. 117(C), pages 238-260.
    5. Akca Yasar & Gokhan Ozer, 2016. "Determination the Factors that Affect the Use of Enterprise Resource Planning Information System through Technology Acceptance Model," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(10), pages 1-91, September.
    6. Durugbo, Christopher & Tiwari, Ashutosh & Alcock, Jeffrey R., 2013. "Modelling information flow for organisations: A review of approaches and future challenges," International Journal of Information Management, Elsevier, vol. 33(3), pages 597-610.
    7. Chieh-Yu Lin & Yi-Hui Ho & Young-Long Wu & I-Chi Yu, 2019. "Determinants of Mindful Adoption of Green Innovation," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 8(4), pages 79-89, July.
    8. McCrae, Julie S. & Scannapieco, Maria & Leake, Robin & Potter, Cathryn C. & Menefee, David, 2014. "Who's on board? Child welfare worker reports of buy-in and readiness for organizational change," Children and Youth Services Review, Elsevier, vol. 37(C), pages 28-35.
    9. Feng-Shang Wu & Chia-Chang Tsai, 2022. "A Framework of the Value Co-Creation Cycle in Platform Businesses: An Exploratory Case Study," Sustainability, MDPI, vol. 14(9), pages 1-18, May.
    10. Jingjing Hao & Haoming Shi & Victor Shi & Chenchen Yang, 2020. "Adoption of Automatic Warehousing Systems in Logistics Firms: A Technology–Organization–Environment Framework," Sustainability, MDPI, vol. 12(12), pages 1-14, June.
    11. Hwang, Yujong & Al-Arabiat, Mohanned & Rouibah, Kamel & Chung, -->Jin-Young, 2016. "Toward an integrative view for the leader-member exchange of system implementation," International Journal of Information Management, Elsevier, vol. 36(6), pages 976-986.
    12. Engelstätter, Benjamin & Sarbu, Miruna, 2011. "The adoption of social enterprise software," ZEW Discussion Papers 11-078, ZEW - Leibniz Centre for European Economic Research.
    13. Inhye Yoo & Chan-Goo Yi, 2022. "Economic Innovation Caused by Digital Transformation and Impact on Social Systems," Sustainability, MDPI, vol. 14(5), pages 1-18, February.
    14. Sabi, Humphrey M. & Uzoka, Faith-Michael E. & Langmia, Kehbuma & Njeh, Felix N., 2016. "Conceptualizing a model for adoption of cloud computing in education," International Journal of Information Management, Elsevier, vol. 36(2), pages 183-191.
    15. Seitz, Claudio S. & Beuttenmüller, Oliver & Terzidis, Orestis, 2015. "Organizational adoption behavior of CO2-saving power train technologies: An empirical study on the German heavy-duty vehicles market," Transportation Research Part A: Policy and Practice, Elsevier, vol. 80(C), pages 247-262.
    16. Sven Heidenreich & Katrin Talke, 2020. "Consequences of mandated usage of innovations in organizations: developing an innovation decision model of symbolic and forced adoption," AMS Review, Springer;Academy of Marketing Science, vol. 10(3), pages 279-298, December.
    17. Hao Zhang & Jie He & Xiaomeng Shi & Qiong Hong & Jie Bao & Shuqi Xue, 2020. "Technology Characteristics, Stakeholder Pressure, Social Influence, and Green Innovation: Empirical Evidence from Chinese Express Companies," Sustainability, MDPI, vol. 12(7), pages 1-19, April.
    18. Humphrey M. Sabi & Faith-Michael E. Uzoka & Kehbuma Langmia & Felix N. Njeh & Clive K. Tsuma, 0. "A cross-country model of contextual factors impacting cloud computing adoption at universities in sub-Saharan Africa," Information Systems Frontiers, Springer, vol. 0, pages 1-24.
    19. Zach, Florian J. & Nicolau, Juan L. & Sharma, Abhinav, 2020. "Disruptive innovation, innovation adoption and incumbent market value: The case of Airbnb," Annals of Tourism Research, Elsevier, vol. 80(C).
    20. Stefan Sleep & John Hulland & Richard A. Gooner, 2019. "THE DATA HIERARCHY: factors influencing the adoption and implementation of data-driven decision making," AMS Review, Springer;Academy of Marketing Science, vol. 9(3), pages 230-248, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ininma:v:33:y:2013:i:1:p:61-75. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/international-journal-of-information-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.