IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v207y2024ics0040162524004311.html
   My bibliography  Save this article

Understanding E-participation adoption: Exploring technological, organizational, and environmental factors

Author

Listed:
  • Ninčević Pašalić, Ivana
  • Ćukušić, Maja

Abstract

Digital technologies empower public sector organizations to collect information and knowledge from citizens and other stakeholders. E-participation is vital for local governments due to their proximity to citizens, fostering community engagement for economic and social development. Understanding factors influencing e-participation adoption is critical for strategy, planning, design and diffusion of e-participation initiatives which will ultimately motivate the citizens to use e-participation services. This article explores technological, organizational and environmental factors that influence the decision of local governments to adopt e-participation. The research involved 248 respondents, including administrative division and department heads from Croatian local governments. The study employed partial least squares structural equation modeling (PLS-SEM) to assess the relationship between TOE factors and e-participation adoption. The findings confirmed the significance and relationship of ICT infrastructure, top management support, human resource expertise, public pressure, and public readiness with e-participation adoption in local governments. Perceived benefits and the moderating effect of top management on ICT and e-participation adoption are found to be insignificant. In addition, an importance-performance map analysis is performed to further explore the performance of factors. Results are discussed as well as theoretical, and practical implications. Suggestions for decision and policymakers are given for the effective implementation of e-participation initiatives.

Suggested Citation

  • Ninčević Pašalić, Ivana & Ćukušić, Maja, 2024. "Understanding E-participation adoption: Exploring technological, organizational, and environmental factors," Technological Forecasting and Social Change, Elsevier, vol. 207(C).
  • Handle: RePEc:eee:tefoso:v:207:y:2024:i:c:s0040162524004311
    DOI: 10.1016/j.techfore.2024.123633
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0040162524004311
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.techfore.2024.123633?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Bernd W. Wirtz & Peter Daiser & Boris Binkowska, 2018. "E-participation: A Strategic Framework," International Journal of Public Administration, Taylor & Francis Journals, vol. 41(1), pages 1-12, January.
    2. Haneem, Faizura & Kama, Nazri & Taskin, Nazim & Pauleen, David & Abu Bakar, Nur Azaliah, 2019. "Determinants of master data management adoption by local government organizations: An empirical study," International Journal of Information Management, Elsevier, vol. 45(C), pages 25-43.
    3. Viswanath Venkatesh & Hillol Bala, 2012. "Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy," Information Systems Research, INFORMS, vol. 23(4), pages 1131-1157, December.
    4. Cheon-Pyo Lee & Jung P Shim, 2007. "An exploratory study of radio frequency identification (RFID) adoption in the healthcare industry," European Journal of Information Systems, Taylor & Francis Journals, vol. 16(6), pages 712-724, December.
    5. Kevin Zhu & Kenneth L. Kraemer, 2005. "Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry," Information Systems Research, INFORMS, vol. 16(1), pages 61-84, March.
    6. Premkumar, G. & Roberts, Margaret, 1999. "Adoption of new information technologies in rural small businesses," Omega, Elsevier, vol. 27(4), pages 467-484, August.
    7. Shirish C. Srivastava & Thompson S.H. Teo, 2010. "E-Government, E-Business and National Economic Performance," Post-Print hal-00537096, HAL.
    8. Kamal Kant Hiran & Anders Henten, 2020. "An integrated TOE–DoI framework for cloud computing adoption in the higher education sector: case study of Sub-Saharan Africa, Ethiopia," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(2), pages 441-449, April.
    9. Hölzl, Werner & Janger, Jürgen, 2013. "Does the analysis of innovation barriers perceived by high growth firms provide information on innovation policy priorities?," Technological Forecasting and Social Change, Elsevier, vol. 80(8), pages 1450-1468.
    10. Krishnan, Satish & Teo, Thompson S.H. & Lymm, John, 2017. "Determinants of electronic participation and electronic government maturity: Insights from cross-country data," International Journal of Information Management, Elsevier, vol. 37(4), pages 297-312.
    11. Saleem Malik & Mehmood Chadhar & Savanid Vatanasakdakul & Madhu Chetty, 2021. "Factors Affecting the Organizational Adoption of Blockchain Technology: Extending the Technology–Organization–Environment (TOE) Framework in the Australian Context," Sustainability, MDPI, vol. 13(16), pages 1-33, August.
    12. Yasutaka Ozaki & Rajib Shaw, 2022. "Citizens’ Social Participation to Implement Sustainable Development Goals (SDGs): A Literature Review," Sustainability, MDPI, vol. 14(21), pages 1-18, November.
    13. Shirish C. Srivastava & S. H. Teo Thompson, 2010. "E-Government, E-Business and National Economic Performance," Post-Print hal-00528404, HAL.
    14. Lin, Hsiu-Fen, 2014. "Understanding the determinants of electronic supply chain management system adoption: Using the technology–organization–environment framework," Technological Forecasting and Social Change, Elsevier, vol. 86(C), pages 80-92.
    15. Kamal, Muhammad Mustafa & Hackney, Ray & Ali, Maged, 2013. "Facilitating enterprise application integration adoption: An empirical analysis of UK local government authorities," International Journal of Information Management, Elsevier, vol. 33(1), pages 61-75.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Aboelmaged, Mohamed Gamal, 2014. "Predicting e-readiness at firm-level: An analysis of technological, organizational and environmental (TOE) effects on e-maintenance readiness in manufacturing firms," International Journal of Information Management, Elsevier, vol. 34(5), pages 639-651.
    2. Haneem, Faizura & Kama, Nazri & Taskin, Nazim & Pauleen, David & Abu Bakar, Nur Azaliah, 2019. "Determinants of master data management adoption by local government organizations: An empirical study," International Journal of Information Management, Elsevier, vol. 45(C), pages 25-43.
    3. Alsaad, Abdallah & Taamneh, Abdallah, 2019. "The effect of international pressures on the cross-national diffusion of business-to-business e-commerce," Technology in Society, Elsevier, vol. 59(C).
    4. Krishnan, Satish & Teo, Thompson S.H. & Lymm, John, 2017. "Determinants of electronic participation and electronic government maturity: Insights from cross-country data," International Journal of Information Management, Elsevier, vol. 37(4), pages 297-312.
    5. Anupriya Khan & Satish Krishnan & Jithesh Arayankalam, 2022. "The Role of ICT Laws and National Culture in Determining ICT Diffusion and Well-Being: A Cross-Country Examination," Information Systems Frontiers, Springer, vol. 24(2), pages 415-440, April.
    6. Siew, Eu-Gene & Rosli, Khairina & Yeow, Paul H.P., 2020. "Organizational and environmental influences in the adoption of computer-assisted audit tools and techniques (CAATTs) by audit firms in Malaysia," International Journal of Accounting Information Systems, Elsevier, vol. 36(C).
    7. Naruemon Choochinprakarn, 2015. "Strategic Uses of Electronic Commerce for Thai Travel Small and Medium Enterprises (SMEs)," Proceedings of Business and Management Conferences 2303915, International Institute of Social and Economic Sciences.
    8. Alhassan, Muftawu Dzang & Adam, Ibrahim Osman, 2021. "The effects of digital inclusion and ICT access on the quality of life: A global perspective," Technology in Society, Elsevier, vol. 64(C).
    9. Bang-Ning Hwang & Chi-Yo Huang & Chih-Hsiung Wu, 2016. "A TOE Approach to Establish a Green Supply Chain Adoption Decision Model in the Semiconductor Industry," Sustainability, MDPI, vol. 8(2), pages 1-30, February.
    10. Yogesh K. Dwivedi & David Wastell & Sven Laumer & Helle Zinner Henriksen & Michael D. Myers & Deborah Bunker & Amany Elbanna & M. N. Ravishankar & Shirish C. Srivastava, 2015. "Research on information systems failures and successes: Status update and future directions," Information Systems Frontiers, Springer, vol. 17(1), pages 143-157, February.
    11. Maya Vachkova & Arsalan Ghouri & Haidy Ashour & Normalisa Binti Md Isa & Gregory Barnes, 2023. "Big data and predictive analytics and Malaysian micro-, small and medium businesses," SN Business & Economics, Springer, vol. 3(8), pages 1-28, August.
    12. Pham Quoc Thuan & Nguyen Vinh Khuong & Nguyen Duong Cam Anh & Nguyen Thi Xuan Hanh & Vo Huynh Anh Thi & Tieu Ngoc Bao Tram & Chu Gia Han, 2022. "The Determinants of the Usage of Accounting Information Systems toward Operational Efficiency in Industrial Revolution 4.0: Evidence from an Emerging Economy," Economies, MDPI, vol. 10(4), pages 1-19, April.
    13. Ilin, Vladimir & Ivetić, Jelena & Simić, Dragan, 2017. "Understanding the determinants of e-business adoption in ERP-enabled firms and non-ERP-enabled firms: A case study of the Western Balkan Peninsula," Technological Forecasting and Social Change, Elsevier, vol. 125(C), pages 206-223.
    14. Morteza Ghobakhloo & Sai Hong Tang, 2015. "Information system success among manufacturing SMEs: case of developing countries," Information Technology for Development, Taylor & Francis Journals, vol. 21(4), pages 573-600, October.
    15. Chin-Lung Hsu & Judy Chuan-Chuan Lin, 2016. "Factors affecting the adoption of cloud services in enterprises," Information Systems and e-Business Management, Springer, vol. 14(4), pages 791-822, November.
    16. Youssef, Mayada Abd El-Aziz & Eid, Riyad & Agag, Gomaa, 2022. "Cross-national differences in big data analytics adoption in the retail industry," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    17. Danilo Magno Marchiori & Emerson Wagner Mainardes & Ricardo José Rodrigues, 2024. "Bridging Culture and Technology: A Study of E-Government Adoption," Public Organization Review, Springer, vol. 24(3), pages 885-905, September.
    18. Hart O. Awa & Ojiabo Ukoha & Bartholomew C. Emecheta, 2016. "Using T-O-E theoretical framework to study the adoption of ERP solution," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1196571-119, December.
    19. Ghazanfar Ali Abbasi & Noor Fareen Abdul Rahim & Hongyan Wu & Mohammad Iranmanesh & Benjamin Ng Chee Keong, 2022. "Determinants of SME’s Social Media Marketing Adoption: Competitive Industry as a Moderator," SAGE Open, , vol. 12(1), pages 21582440211, January.
    20. Ben Krishna & Satish Krishnan & M. P. Sebastian, 2023. "Examining the Relationship between National Cybersecurity Commitment, Culture, and Digital Payment Usage: An Institutional Trust Theory Perspective," Information Systems Frontiers, Springer, vol. 25(5), pages 1713-1741, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:207:y:2024:i:c:s0040162524004311. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.