IDEAS home Printed from https://ideas.repec.org/a/eee/cysrev/v37y2014icp28-35.html
   My bibliography  Save this article

Who's on board? Child welfare worker reports of buy-in and readiness for organizational change

Author

Listed:
  • McCrae, Julie S.
  • Scannapieco, Maria
  • Leake, Robin
  • Potter, Cathryn C.
  • Menefee, David

Abstract

This study views the extent to which staff buy-in for an organizational innovation in child welfare (CW) relates to implementation progress. The study occurs during implementation of a statewide practice model that was supported with technical assistance from the Mountains and Plains Child Welfare Implementation Center (MPCWIC) and framed around the National Implementation Research Network model. Mixed methods were used to address three study questions: (1) what is the level and nature of buy-in related to the innovation? (2) does buy-in vary according to staff characteristics, and (3) what is the relationship between buy-in, local level agency readiness, and implementation status one year after project start? Survey data were collected from 568 CW staff in 13 local county agencies and 12 implementation specialists assigned as coaches. Focus groups and interviews were conducted with 52 staff in four agencies. Bivariate chi-square analyses and multivariate regression using a cumulative logit model showed that buy-in was related to gender and agency tenure. Implementation progress was higher among smaller agencies, and agencies with lower levels of job stress. Qualitative themes centered on staff inclusivity in project design, communication, and supervisor support. Findings highlight the need to adapt implementation strategies in urban and rural locales, and to attend strongly to staff selection, supervision, and inclusion during implementation. Addressing job stress may help bolster implementation.

Suggested Citation

  • McCrae, Julie S. & Scannapieco, Maria & Leake, Robin & Potter, Cathryn C. & Menefee, David, 2014. "Who's on board? Child welfare worker reports of buy-in and readiness for organizational change," Children and Youth Services Review, Elsevier, vol. 37(C), pages 28-35.
    • Handle: RePEc:eee:cysrev:v:37:y:2014:i:c:p:28-35
    DOI: 10.1016/j.childyouth.2013.12.001
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S019074091300385X
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.childyouth.2013.12.001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Barbee, Anita P. & Christensen, Dana & Antle, Becky & Wandersman, Abraham & Cahn, Katharine, 2011. "Successful adoption and implementation of a comprehensive casework practice model in a public child welfare agency: Application of the Getting to Outcomes (GTO) model," Children and Youth Services Review, Elsevier, vol. 33(5), pages 622-633, May.
    2. Chen, Szu-Yu & Scannapieco, Maria, 2010. "The influence of job satisfaction on child welfare worker's desire to stay: An examination of the interaction effect of self-efficacy and supportive supervision," Children and Youth Services Review, Elsevier, vol. 32(4), pages 482-486, April.
    3. Frambach, Ruud T. & Schillewaert, Niels, 2002. "Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research," Journal of Business Research, Elsevier, vol. 55(2), pages 163-176, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Packard, Thomas, 2017. "Tactics for successful organizational change in a youth and family services agency," Children and Youth Services Review, Elsevier, vol. 81(C), pages 129-138.
    2. Fluke, John D. & Corwin, Tyler W. & Hollinshead, Dana M. & Maher, Erin J., 2016. "Family preservation or child safety? Associations between child welfare workers' experience, position, and perspectives," Children and Youth Services Review, Elsevier, vol. 69(C), pages 210-218.
    3. Myers, Christina & Garcia, Antonio & Beidas, Rinad & Yang, Zixiaojie, 2020. "Factors that predict child welfare caseworker referrals to an evidence-based parenting program," Children and Youth Services Review, Elsevier, vol. 109(C).
    4. Albers, Bianca & Mildon, Robyn & Lyon, Aaron R. & Shlonsky, Aron, 2017. "Implementation frameworks in child, youth and family services – Results from a scoping review," Children and Youth Services Review, Elsevier, vol. 81(C), pages 101-116.
    5. Engell, Thomas & Kirkøen, Benedicte & Aarons, Gregory A. & Hagen, Kristine Amlund, 2020. "Individual level predictors of implementation climate in child welfare services," Children and Youth Services Review, Elsevier, vol. 119(C).
    6. Dir, Allyson L. & Goodwin, Brian & Kearney, Aubrey & Sorrentino, Ciana & Stephens, Lori & Reed, David & Hollabaugh, Austin & Cuevas, Elaine M. & Luthman, Cathy A. & Cater, Vickie & Wilson, Elisabeth S, 2024. "Front line child welfare perspectives on the utility and implementation of intensive family preservation services," Children and Youth Services Review, Elsevier, vol. 164(C).
    7. valentine, kylie & Katz, Ilan, 2015. "How early is early intervention and who should get it? Contested meanings in determining thresholds for intervention," Children and Youth Services Review, Elsevier, vol. 55(C), pages 121-127.
    8. Winters, Andrew M. & Collins-Camargo, Crystal & Antle, Becky F. & Verbist, A. Nathan, 2020. "Implementation of system-wide change in child welfare and behavioral health: The role of capacity, collaboration, and readiness for change," Children and Youth Services Review, Elsevier, vol. 108(C).
    9. Venables, Jemma, 2019. "Practitioner perspectives on implementing an alternative response in statutory child protection: The role of local practice context and leadership teams in shaping practice," Children and Youth Services Review, Elsevier, vol. 107(C).
    10. Fuller, Tamara & Braun, Michael & Chiu, Yu-ling, 2018. "Increasing worker buy-in for child welfare reform: Examining the influence of individual, organizational, and implementation factors," Children and Youth Services Review, Elsevier, vol. 93(C), pages 301-306.
    11. Ahn, Haksoon & Keyser, Daniel & Hayward-Everson, R. Anna, 2016. "A multi-level analysis of individual and agency effects on implementation of family-centered practice in child welfare," Children and Youth Services Review, Elsevier, vol. 69(C), pages 11-18.
    12. Leathers, Sonya J. & Melka-Kaffer, Catherine & Spielfogel, Jill E. & Atkins, Marc S., 2016. "Use of evidence-based interventions in child welfare: Do attitudes matter?," Children and Youth Services Review, Elsevier, vol. 70(C), pages 375-382.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Fuller, Tamara & Braun, Michael & Chiu, Yu-ling, 2018. "Increasing worker buy-in for child welfare reform: Examining the influence of individual, organizational, and implementation factors," Children and Youth Services Review, Elsevier, vol. 93(C), pages 301-306.
    2. Bentivoglio, Deborah & Bucci, Giorgia & Belletti, Matteo & Finco, Adele, 2022. "A theoretical framework on network’s dynamics for precision agriculture technologies adoption," Revista de Economia e Sociologia Rural (RESR), Sociedade Brasileira de Economia e Sociologia Rural, vol. 60(4), January.
    3. Lawrence, Catherine & Claiborne, Nancy & Zeitlin, Wendy & Auerbach, Charles, 2016. "Finish what you start: A study of Design Team change initiatives' impact on agency climate," Children and Youth Services Review, Elsevier, vol. 63(C), pages 40-46.
    4. Synek, Stefan & Koenigstorfer, Joerg, 2018. "Exploring adoption determinants of tax-subsidized company-leasing bicycles from the perspective of German employers and employees," Transportation Research Part A: Policy and Practice, Elsevier, vol. 117(C), pages 238-260.
    5. Osborne, Cynthia & Huffman, Jennifer & Caldera, Selena & Lipton Galbraith, Anna, 2020. "The influence of field-based training on caseworker turnover," Children and Youth Services Review, Elsevier, vol. 108(C).
    6. Cross, Theodore P. & Chiu, Yu-Ling & Havig, Kirsten & Lee, Laura & Tran, Steve P., 2021. "Evaluation of a simulation training program for new child protection investigators: A survey of investigators in the field," Children and Youth Services Review, Elsevier, vol. 131(C).
    7. Hwang, Yujong & Al-Arabiat, Mohanned & Rouibah, Kamel & Chung, -->Jin-Young, 2016. "Toward an integrative view for the leader-member exchange of system implementation," International Journal of Information Management, Elsevier, vol. 36(6), pages 976-986.
    8. Sabi, Humphrey M. & Uzoka, Faith-Michael E. & Langmia, Kehbuma & Njeh, Felix N., 2016. "Conceptualizing a model for adoption of cloud computing in education," International Journal of Information Management, Elsevier, vol. 36(2), pages 183-191.
    9. Hao Zhang & Jie He & Xiaomeng Shi & Qiong Hong & Jie Bao & Shuqi Xue, 2020. "Technology Characteristics, Stakeholder Pressure, Social Influence, and Green Innovation: Empirical Evidence from Chinese Express Companies," Sustainability, MDPI, vol. 12(7), pages 1-19, April.
    10. Humphrey M. Sabi & Faith-Michael E. Uzoka & Kehbuma Langmia & Felix N. Njeh & Clive K. Tsuma, 0. "A cross-country model of contextual factors impacting cloud computing adoption at universities in sub-Saharan Africa," Information Systems Frontiers, Springer, vol. 0, pages 1-24.
    11. Monica Pedrazza & Elena Trifiletti & Sabrina Berlanda & Gian Antonio Di Bernardo, 2013. "Self-Efficacy in Social Work: Development and Initial Validation of the Self-Efficacy Scale for Social Workers," Social Sciences, MDPI, vol. 2(3), pages 1-17, September.
    12. Helena Bulińska-Stangrecka & Anna Bagieńska, 2019. "HR Practices for Supporting Interpersonal Trust and Its Consequences for Team Collaboration and Innovation," Sustainability, MDPI, vol. 11(16), pages 1-18, August.
    13. Rocco Agrifoglio & Concetta Metallo & Primiano Nauta, 2021. "Understanding Knowledge Management in Public Organizations through the Organizational Knowing Perspective: a Systematic Literature Review and Bibliometric Analysis," Public Organization Review, Springer, vol. 21(1), pages 137-156, March.
    14. Kruzich, Jean M. & Mienko, Joseph A. & Courtney, Mark E., 2014. "Individual and work group influences on turnover intention among public child welfare workers: The effects of work group psychological safety," Children and Youth Services Review, Elsevier, vol. 42(C), pages 20-27.
    15. Van Lancker, Jonas & Mondelaers, Koen & Wauters, Erwin & Van Huylenbroeck, Guido, 2016. "The Organizational Innovation System: A systemic framework for radical innovation at the organizational level," Technovation, Elsevier, vol. 52, pages 40-50.
    16. Salveron, Mary & Bromfield, Leah & Kirika, Clara & Simmons, Jane & Murphy, Terry & Turnell, Andrew, 2015. "‘Changing the way we do child protection’: The implementation of Signs of Safety® within the Western Australia Department for Child Protection and Family Support," Children and Youth Services Review, Elsevier, vol. 48(C), pages 126-139.
    17. Nguyen Minh Ha & Pham Anh Nguyen & Nguyen Bach Hoang Phung, 2022. "Technological factors affecting green innovation: Evidence from the manufacturing sector in Vietnam," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 12(1), pages 3-19.
    18. Claiborne, Nancy & Auerbach, Charles & Zeitlin, Wendy & Lawrence, Catherine K., 2015. "Climate factors related to intention to leave in administrators and clinical professionals," Children and Youth Services Review, Elsevier, vol. 51(C), pages 18-25.
    19. Li, Yong & Huang, Hui & Chen, Yi-Yi, 2020. "Organizational climate, job satisfaction, and turnover in voluntary child welfare workers," Children and Youth Services Review, Elsevier, vol. 119(C).
    20. Hutto, Brent & Saunders, Ruth P. & Wilcox, Sara & Jake-Schoffman, Danielle E. & Bernhart, John A. & Dunn, Caroline G. & Kaczynski, Andrew T. & James, Katherine L., 2021. "Pathways of influences leading to adoption of the Faith, Activity and Nutrition (FAN) program in a statewide initiative," Evaluation and Program Planning, Elsevier, vol. 87(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:cysrev:v:37:y:2014:i:c:p:28-35. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/childyouth .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.