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Constructing electronic government: the case of the UK inland revenue

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  • Beynon-Davies, Paul

Abstract

The term electronic government (e-Government) generally refers to the use of information and communications technology (ICT) to change the structures and processes of government organisations. Many governments worldwide have invested heavily in this agenda but there is a lack of clear case material, which describes the potentialities and pitfalls experienced by organisations grappling with this change.

Suggested Citation

  • Beynon-Davies, Paul, 2005. "Constructing electronic government: the case of the UK inland revenue," International Journal of Information Management, Elsevier, vol. 25(1), pages 3-20.
    • Handle: RePEc:eee:ininma:v:25:y:2005:i:1:p:3-20
    DOI: 10.1016/j.ijinfomgt.2004.08.002
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    Cited by:

    1. Fakhoury, Rania & Aubert, Benoit, 2017. "The impact of initial learning experience on digital services usage diffusion: A field study of e-services in Lebanon," International Journal of Information Management, Elsevier, vol. 37(4), pages 284-296.
    2. Kamal, Muhammad Mustafa & Hackney, Ray & Ali, Maged, 2013. "Facilitating enterprise application integration adoption: An empirical analysis of UK local government authorities," International Journal of Information Management, Elsevier, vol. 33(1), pages 61-75.
    3. Ranerup, Agneta & Norén, Lars, 2015. "How are citizens’ public service choices supported in quasi-markets?," International Journal of Information Management, Elsevier, vol. 35(5), pages 527-537.
    4. Weerakkody, Vishanth & El-Haddadeh, Ramzi & Sabol, Tomas & Ghoneim, Ahmad & Dzupka, Peter, 2012. "E-government implementation strategies in developed and transition economies: A comparative study," International Journal of Information Management, Elsevier, vol. 32(1), pages 66-74.
    5. Rowley, Jennifer, 2011. "e-Government stakeholders—Who are they and what do they want?," International Journal of Information Management, Elsevier, vol. 31(1), pages 53-62.

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