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How organizational climate and structure affect knowledge management—The social interaction perspective

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  • Chen, Chung-Jen
  • Huang, Jing-Wen

Abstract

The main purpose of this study is to examine the effects of organizational climate and structure on knowledge management from the social interaction perspective. Regression analysis was used to test the hypotheses in a sample of 146 cases. The findings suggest that innovative and cooperative climate is positively related to social interaction; that when the organizational structure is less formalized, more decentralized and integrated, social interaction is more favorable; and that social interaction is positively related to knowledge management. These empirical evidences support the process-oriented view and indicate that social interaction plays the mediating role between organizational climate, organizational structure, and knowledge management.

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  • Chen, Chung-Jen & Huang, Jing-Wen, 2007. "How organizational climate and structure affect knowledge management—The social interaction perspective," International Journal of Information Management, Elsevier, vol. 27(2), pages 104-118.
    • Handle: RePEc:eee:ininma:v:27:y:2007:i:2:p:104-118
    DOI: 10.1016/j.ijinfomgt.2006.11.001
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    3. Duffy, Rachel & Fearne, Andrew & Hornibrook, Sue & Hutchinson, Karise & Reid, Andrea, 2013. "Engaging suppliers in CRM: The role of justice in buyer–supplier relationships," International Journal of Information Management, Elsevier, vol. 33(1), pages 20-27.
    4. Nguyen, Tuyet-Mai & Viet Ngo, Liem & Paramita, Widya, 2022. "Turning lurkers into innovation agents: An interactionist perspective of self-determinant theory," Journal of Business Research, Elsevier, vol. 141(C), pages 822-835.
    5. Kimble, Chris & Grenier, Corinne & Goglio-Primard, Karine, 2010. "Innovation and knowledge sharing across professional boundaries: Political interplay between boundary objects and brokers," International Journal of Information Management, Elsevier, vol. 30(5), pages 437-444.
    6. Meng-Jun Hsu & Ming-Chia Hsieh & Emmanuel Kwame Opoku, 2022. "Knowledge Co-Creation during the COVID-19 Pandemic: A Dual-Regulated Learning Model in Virtual Hospitality Communities," Sustainability, MDPI, vol. 14(8), pages 1-18, April.
    7. Hammami, Hajer & Amara, Nabil & Landry, Réjean, 2013. "Organizational climate and its influence on brokers’ knowledge transfer activities: A structural equation modeling," International Journal of Information Management, Elsevier, vol. 33(1), pages 105-118.
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    11. Liu, Yuwen & Phillips, James S., 2011. "Examining the antecedents of knowledge sharing in facilitating team innovativeness from a multilevel perspective," International Journal of Information Management, Elsevier, vol. 31(1), pages 44-52.
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    13. Jinyoung Min & Junyeong Lee & Sunghan Ryu & Heeseok Lee, 2022. "The effects of interaction between team climates and KMS value perception on knowledge activities: a multilevel socio-technical systems approach," Information Technology and Management, Springer, vol. 23(1), pages 1-21, March.
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