IDEAS home Printed from https://ideas.repec.org/a/spr/jknowl/v14y2023i2d10.1007_s13132-022-00938-7.html
   My bibliography  Save this article

The Assimilation of ICT Knowledge Management Practices in Organizations: an Empirical Study

Author

Listed:
  • Salam Al-Mahaseneh

    (Yarmouk University)

  • Yousra Harb

    (Yarmouk University)

Abstract

One of the biggest changes that today’s business environment faces is the shift in world’s economy from a base of financial to intangible assets. Knowledge has become a crucial asset for organizations’ competitive advantages. One of the most important pillars of an organization’s success is knowledge management (KM). KM concerns with leveraging the use of organizational knowledge through information technology practices. This study draws upon the theoretical perspectives from institutional theory, social exchange theory, motivational theory, and IT assimilation research to explore the factors that influence the assimilation of information communication technology knowledge management (ICT KM) practices in organizations. Specifically, this study aims to explore the impact of organizational culture, structure, management support, leadership, perceived benefits, and individual attitude on employees’ assimilation of ICT KM practices in organizations. The hypotheses are then tested with a structural equation model (SME) using SMART-PLS software on a survey dataset of 202 Jordanians from various industries. Except for organizational culture, the results show that the previously mentioned factors have a statistically significant effect on employees’ assimilation of ICT KM practices. The paper contributes to our understanding about employees’ assimilation of ICT KM practices in organizations and provides important insights into theory and practice.

Suggested Citation

  • Salam Al-Mahaseneh & Yousra Harb, 2023. "The Assimilation of ICT Knowledge Management Practices in Organizations: an Empirical Study," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(2), pages 752-779, June.
    • Handle: RePEc:spr:jknowl:v:14:y:2023:i:2:d:10.1007_s13132-022-00938-7
    DOI: 10.1007/s13132-022-00938-7
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13132-022-00938-7
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s13132-022-00938-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Chaubey, Akriti & Sahoo, Chandan Kumar, 2021. "Assimilation of business intelligence: The effect of external pressures and top leaders commitment during pandemic crisis," International Journal of Information Management, Elsevier, vol. 59(C).
    2. Gupta, A. & Chen, I. J. & Chiang, D., 1997. "Determining organizational structure choices in advanced manufacturing technology management," Omega, Elsevier, vol. 25(5), pages 511-521, October.
    3. Nusrat Jahan & Seung Woon Kim, 2020. "Understanding online community participation behavior and perceived benefits: a social exchange theory perspective," PSU Research Review, Emerald Group Publishing Limited, vol. 5(2), pages 85-100, May.
    4. Cerchione, Roberto & Esposito, Emilio, 2017. "Using knowledge management systems: A taxonomy of SME strategies," International Journal of Information Management, Elsevier, vol. 37(1), pages 1551-1562.
    5. Gary C. Moore & Izak Benbasat, 1991. "Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation," Information Systems Research, INFORMS, vol. 2(3), pages 192-222, September.
    6. Bo Song & Yi Li & Liangjie Zhao, 2019. "Complementary Effect of Knowledge Management Strategy on Firm Performance: Evidence from Chinese Firms," Sustainability, MDPI, vol. 11(13), pages 1-16, July.
    7. Isabel Rechberg & Jawad Syed, 2014. "Knowledge Management Practices and the Focus on the Individual," International Journal of Knowledge Management (IJKM), IGI Global, vol. 10(1), pages 26-42, January.
    8. Bojana Jokanović & Nikola Zivlak & Andrea Okanović & Jelena Ćulibrk & Ljubica Duđak, 2020. "The Model of Knowledge Management Based on Organizational Climate," Sustainability, MDPI, vol. 12(8), pages 1-22, April.
    9. Detelin S. Elenkov & William Judge & Peter Wright, 2005. "Strategic leadership and executive innovation influence: an international multi‐cluster comparative study," Strategic Management Journal, Wiley Blackwell, vol. 26(7), pages 665-682, July.
    10. Nisar Ahmad & Muhammad Saeed Lodhi & Khalid Zaman & Imran Naseem, 2017. "Knowledge Management: a Gateway for Organizational Performance," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(3), pages 859-876, September.
    11. Chen, Chung-Jen & Huang, Jing-Wen, 2007. "How organizational climate and structure affect knowledge management—The social interaction perspective," International Journal of Information Management, Elsevier, vol. 27(2), pages 104-118.
    12. Hillol Bala & Viswanath Venkatesh, 2007. "Assimilation of Interorganizational Business Process Standards," Information Systems Research, INFORMS, vol. 18(3), pages 340-362, September.
    13. Daniele Santos de Oliveira Archanjo de Souza & Andreia Maria Pedro Salgado & Fernando Augusto Silva Marins & Jorge Muniz, 2020. "The influence of leaders’ characteristics on the relationship between leadership and knowledge management," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 18(4), pages 462-473, October.
    14. Randolph B. Cooper & Robert W. Zmud, 1990. "Information Technology Implementation Research: A Technological Diffusion Approach," Management Science, INFORMS, vol. 36(2), pages 123-139, February.
    15. Shao, Zhen, 2019. "Interaction effect of strategic leadership behaviors and organizational culture on IS-Business strategic alignment and Enterprise Systems assimilation," International Journal of Information Management, Elsevier, vol. 44(C), pages 96-108.
    16. Russell L. Purvis & V. Sambamurthy & Robert W. Zmud, 2001. "The Assimilation of Knowledge Platforms in Organizations: An Empirical Investigation," Organization Science, INFORMS, vol. 12(2), pages 117-135, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wenjuan Xu & Peiyu Ou & Weiguo Fan, 2017. "Antecedents of ERP assimilation and its impact on ERP value: A TOE-based model and empirical test," Information Systems Frontiers, Springer, vol. 19(1), pages 13-30, February.
    2. Zhang, Cheng & Dhaliwal, Jasbir, 2009. "An investigation of resource-based and institutional theoretic factors in technology adoption for operations and supply chain management," International Journal of Production Economics, Elsevier, vol. 120(1), pages 252-269, July.
    3. Elbanna, Amany & Newman, Mike, 2022. "The bright side and the dark side of top management support in Digital Transformaion –A hermeneutical reading," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    4. Sanjith Gopalakrishnan & Moksh Matta & Hasan Cavusoglu, 2022. "The Dark Side of Technological Modularity: Opportunistic Information Hiding During Interorganizational System Adoption," Information Systems Research, INFORMS, vol. 33(3), pages 1072-1092, September.
    5. Siew, Eu-Gene & Rosli, Khairina & Yeow, Paul H.P., 2020. "Organizational and environmental influences in the adoption of computer-assisted audit tools and techniques (CAATTs) by audit firms in Malaysia," International Journal of Accounting Information Systems, Elsevier, vol. 36(C).
    6. Carol Hsu & Jae-Nam Lee & Detmar W. Straub, 2012. "Institutional Influences on Information Systems Security Innovations," Information Systems Research, INFORMS, vol. 23(3-part-2), pages 918-939, September.
    7. One-Ki (Daniel) Lee & Vallabh Sambamurthy & Kai H. Lim & Kwok Kee Wei, 2015. "How Does IT Ambidexterity Impact Organizational Agility?," Information Systems Research, INFORMS, vol. 26(2), pages 398-417, June.
    8. Aboelmaged, Mohamed Gamal, 2014. "Predicting e-readiness at firm-level: An analysis of technological, organizational and environmental (TOE) effects on e-maintenance readiness in manufacturing firms," International Journal of Information Management, Elsevier, vol. 34(5), pages 639-651.
    9. Abul Khayer & Mohammad Tariqul Islam & Yukun Bao, 2023. "Understanding the Effects of Alignments between the Depth and Breadth of Cloud Computing Assimilation on Firm Performance: The Role of Organizational Agility," Sustainability, MDPI, vol. 15(3), pages 1-23, January.
    10. Jane Fedorowicz & Janis L. Gogan, 2010. "Reinvention of interorganizational systems: A case analysis of the diffusion of a bio-terror surveillance system," Information Systems Frontiers, Springer, vol. 12(1), pages 81-95, March.
    11. repec:dau:papers:123456789/13000 is not listed on IDEAS
    12. Arun Rai & Xinlin Tang, 2010. "Leveraging IT Capabilities and Competitive Process Capabilities for the Management of Interorganizational Relationship Portfolios," Information Systems Research, INFORMS, vol. 21(3), pages 516-542, September.
    13. Jui-Che Tu & Chi-Ling Hu, 2018. "A Study on the Factors Affecting Consumers’ Willingness to Accept Clothing Rentals," Sustainability, MDPI, vol. 10(11), pages 1-30, November.
    14. Mahdi Omidi & Qingfei Min & Ali Omidi, 2017. "Multi-level analysis framework for reviewing IDT-based studies," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1339338-133, January.
    15. Fernandes, Cristina I. & Veiga, Pedro M. & Ferreira, João J. & Rammal, Hussain G. & Pereira, Vijay, 2022. "Assessing strategic leadership in organizations: Using bibliometric data to develop a holistic model," Journal of Business Research, Elsevier, vol. 141(C), pages 646-655.
    16. repec:dau:papers:123456789/13613 is not listed on IDEAS
    17. Shao, Zhen, 2019. "Interaction effect of strategic leadership behaviors and organizational culture on IS-Business strategic alignment and Enterprise Systems assimilation," International Journal of Information Management, Elsevier, vol. 44(C), pages 96-108.
    18. Rajiv Sabherwal & Anand Jeyaraj & Charles Chowa, 2006. "Information System Success: Individual and Organizational Determinants," Management Science, INFORMS, vol. 52(12), pages 1849-1864, December.
    19. Atchara Leerapong, 2013. "Applying Diffusion of Innovation in Online Purchase Intention through Social Network: A Focus Group Study of Facebook in Thailand," Information Management and Business Review, AMH International, vol. 5(3), pages 144-154.
    20. Mehra, Aashish & Rajput, Sneha & Paul, Justin, 2022. "Determinants of adoption of latest version smartphones: Theory and evidence," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    21. Dong, Shutao, 2012. "Decision execution mechanisms of IT governance: The CRM case," International Journal of Information Management, Elsevier, vol. 32(2), pages 147-157.
    22. Kevin Zhu & Kenneth L. Kraemer & Sean Xu, 2006. "The Process of Innovation Assimilation by Firms in Different Countries: A Technology Diffusion Perspective on E-Business," Management Science, INFORMS, vol. 52(10), pages 1557-1576, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:jknowl:v:14:y:2023:i:2:d:10.1007_s13132-022-00938-7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.