IDEAS home Printed from https://ideas.repec.org/a/eee/iburev/v33y2024i1s0969593123000896.html
   My bibliography  Save this article

Perfection, hybridity or shutting up? A cross-country study of how language ideologies shape participation in international business

Author

Listed:
  • Barner-Rasmussen, Wilhelm
  • Gaibrois, Claudine
  • Wilmot, Natalie Victoria

Abstract

Employees’ participation in professional international business (IB) communication has important consequences for knowledge transfer and processing, a crucial function for multinational enterprises (MNEs). Research suggests that participation is shaped by language, but prior research has focused on firm-internal language dynamics, meaning that less is known about the influence of external context. We help redress this balance by drawing on the sociolinguistic concept of “language ideologies”. Language ideologies, or shared sets of beliefs about language(s) amongst social groups, are societal-level phenomena that employees bring with them to work. As such, they are part of the external social, political and historical context of IB activities. Our analysis of 82 interviews in three countries indicates that some language ideologies block participation and create friction, while others support participation. Implications for the conceptual understanding of language in IB and the management of internationally active firms are discussed.

Suggested Citation

  • Barner-Rasmussen, Wilhelm & Gaibrois, Claudine & Wilmot, Natalie Victoria, 2024. "Perfection, hybridity or shutting up? A cross-country study of how language ideologies shape participation in international business," International Business Review, Elsevier, vol. 33(1).
  • Handle: RePEc:eee:iburev:v:33:y:2024:i:1:s0969593123000896
    DOI: 10.1016/j.ibusrev.2023.102189
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969593123000896
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.ibusrev.2023.102189?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Michalski, Marina P. & Śliwa, Martyna, 2021. "‘If you use the right Arabic…’: Responses to special language standardization within the BBC Arabic Service’s linguascape," Journal of World Business, Elsevier, vol. 56(5).
    2. Peltokorpi, Vesa, 2007. "Intercultural communication patterns and tactics: Nordic expatriates in Japan," International Business Review, Elsevier, vol. 16(1), pages 68-82, February.
    3. Aichhorn, Nathalie & Puck, Jonas, 2017. "Bridging the language gap in multinational companies: Language strategies and the notion of company-speak," Journal of World Business, Elsevier, vol. 52(3), pages 386-403.
    4. Pamela J Hinds & Tsedal B Neeley & Catherine Durnell Cramton, 2014. "Language as a lightning rod: Power contests, emotion regulation, and subgroup dynamics in global teams," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(5), pages 536-561, June.
    5. Saku Mantere & Eero Vaara, 2008. "On the Problem of Participation in Strategy: A Critical Discursive Perspective," Organization Science, INFORMS, vol. 19(2), pages 341-358, April.
    6. Welch, Catherine & Piekkari, Rebecca, 2017. "How should we (not) judge the ‘quality’ of qualitative research? A re-assessment of current evaluative criteria in International Business," Journal of World Business, Elsevier, vol. 52(5), pages 714-725.
    7. Barner-Rasmussen, Wilhelm & Björkman, Ingmar, 2007. "Language Fluency, Socialization and Inter-Unit Relationships in Chinese and Finnish Subsidiaries," Management and Organization Review, Cambridge University Press, vol. 3(1), pages 105-128, March.
    8. Tenzer, Helene & Pudelko, Markus, 2017. "The influence of language differences on power dynamics in multinational teams," Journal of World Business, Elsevier, vol. 52(1), pages 45-61.
    9. Chris Doucouliagos, 1995. "Worker Participation and Productivity in Labor-Managed and Participatory Capitalist Firms: A Meta-Analysis," ILR Review, Cornell University, ILR School, vol. 49(1), pages 58-77, October.
    10. Klitmøller, Anders & Lauring, Jakob, 2016. "When distance is good: A construal level perspective on perceptions of inclusive international language use," International Business Review, Elsevier, vol. 25(1), pages 276-285.
    11. Maddy Janssens & Chris Steyaert, 2014. "Re-considering language within a cosmopolitan understanding: Toward a multilingual franca approach in international business studies," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(5), pages 623-639, June.
    12. Helene Tenzer & Siri Terjesen & Anne-Wil Harzing, 2017. "Language in International Business: A Review and Agenda for Future Research," Management International Review, Springer, vol. 57(6), pages 815-854, December.
    13. Westney, D. Eleanor & Piekkari, Rebecca & Koskinen, Kaisa & Tietze, Susanne, 2022. "Crossing borders and boundaries: Translation ecosystems in international business," International Business Review, Elsevier, vol. 31(5).
    14. Harzing, Anne-Wil & Pudelko, Markus, 2013. "Language competencies, policies and practices in multinational corporations: A comprehensive review and comparison of Anglophone, Asian, Continental European and Nordic MNCs," Journal of World Business, Elsevier, vol. 48(1), pages 87-97.
    15. Denice E. Welch & Lawrence S. Welch, 2008. "The importance of language in international knowledge transfer," Management International Review, Springer, vol. 48(3), pages 339-360, May.
    16. Marschan-Piekkari, Rebecca & Welch, Denice & Welch, Lawrence, 1999. "In the shadow: the impact of language on structure, power and communication in the multinational," International Business Review, Elsevier, vol. 8(4), pages 421-440, August.
    17. Sarbari Bordia & Prashant Bordia, 2015. "Employees’ willingness to adopt a foreign functional language in multilingual organizations: The role of linguistic identity," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 46(4), pages 415-428, May.
    18. Gabriela Gutierrez-Huerter O & Jeremy Moon & Stefan Gold & Wendy Chapple, 2020. "Micro-processes of translation in the transfer of practices from MNE headquarters to foreign subsidiaries: The role of subsidiary translators," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(3), pages 389-413, April.
    19. Makela, Kristiina & Kalla, Hanna K. & Piekkari, Rebecca, 2007. "Interpersonal similarity as a driver of knowledge sharing within multinational corporations," International Business Review, Elsevier, vol. 16(1), pages 1-22, February.
    20. Klaus E. Meyer & Ram Mudambi & Rajneesh Narula, 2011. "Multinational Enterprises and Local Contexts: The Opportunities and Challenges of Multiple Embeddedness," Journal of Management Studies, Wiley Blackwell, vol. 48(2), pages 235-252, March.
    21. Martyna Śliwa & Marjana Johansson, 2014. "How non-native English-speaking staff are evaluated in linguistically diverse organizations: A sociolinguistic perspective," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(9), pages 1133-1151, December.
    22. Tenzer, Helene & Pudelko, Markus & Zellmer-Bruhn, Mary, 2021. "The impact of language barriers on knowledge processing in multinational teams," Journal of World Business, Elsevier, vol. 56(2).
    23. Mehdi Boussebaa & Shuchi Sinha & Yiannis Gabriel, 2014. "Englishization in offshore call centers: A postcolonial perspective," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(9), pages 1152-1169, December.
    24. Mary Yoko Brannen & Rebecca Piekkari & Susanne Tietze, 2014. "The multifaceted role of language in international business: Unpacking the forms, functions and features of a critical challenge to MNC theory and performance," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 45(5), pages 495-507, June.
    25. Piekkari, Rebecca & Tietze, Susanne, 2011. "A world of languages: Implications for international management research and practice," Journal of World Business, Elsevier, vol. 46(3), pages 267-269, July.
    26. Itani, Sami & Järlström, Maria & Piekkari, Rebecca, 2015. "The meaning of language skills for career mobility in the new career landscape," Journal of World Business, Elsevier, vol. 50(2), pages 368-378.
    27. Tsedal B. Neeley, 2013. "Language Matters: Status Loss and Achieved Status Distinctions in Global Organizations," Organization Science, INFORMS, vol. 24(2), pages 476-497, April.
    28. Eero Vaara & Janne Tienari & Rebecca Piekkari & Risto Säntti, 2005. "Language and the Circuits of Power in a Merging Multinational Corporation," Journal of Management Studies, Wiley Blackwell, vol. 42(3), pages 595-623, May.
    29. Vesa Peltokorpi & Markus Pudelko, 2021. "When more is not better: A curvilinear relationship between foreign language proficiency and social categorization," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(1), pages 78-104, February.
    30. Li, Jie & Zhao, Yue & Han, Xue, 2020. "Would you work abroad? The effect of English proficiency on Chinese employees’ willingness to accept international assignments," International Business Review, Elsevier, vol. 29(2).
    31. Shenkar, Oded, 2021. "Using interdisciplinary lenses to enrich the treatment of culture in international business," International Business Review, Elsevier, vol. 30(2).
    32. Wilhelm Barner-Rasmussen & Ingmar Björkman, 2007. "Language Fluency, Socialization and Inter-Unit Relationships in Chinese and Finnish Subsidiaries," Management and Organization Review, The International Association for Chinese Management Research, vol. 3(1), pages 105-128, March.
    33. Chidlow, Agnieszka & Ghauri, Pervez N. & Yeniyurt, Sengun & Cavusgil, S. Tamer, 2015. "Establishing rigor in mail-survey procedures in international business research," Journal of World Business, Elsevier, vol. 50(1), pages 26-35.
    34. Lauring, Jakob & Selmer, Jan, 2012. "International language management and diversity climate in multicultural organizations," International Business Review, Elsevier, vol. 21(2), pages 156-166.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Helene Tenzer & Siri Terjesen & Anne-Wil Harzing, 2017. "Language in International Business: A Review and Agenda for Future Research," Management International Review, Springer, vol. 57(6), pages 815-854, December.
    2. Ahmad, Farhan & Barner-Rasmussen, Wilhelm, 2019. "False foe? When and how code switching practices can support knowledge sharing in multinational corporations," Journal of International Management, Elsevier, vol. 25(3), pages 1-1.
    3. Aichhorn, Nathalie & Puck, Jonas, 2017. "Bridging the language gap in multinational companies: Language strategies and the notion of company-speak," Journal of World Business, Elsevier, vol. 52(3), pages 386-403.
    4. Vesa Peltokorpi, 2023. "The “language” of career success: The effects of English language competence on local employees’ career outcomes in foreign subsidiaries," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 54(2), pages 258-284, March.
    5. Tenzer, Helene & Pudelko, Markus, 2017. "The influence of language differences on power dynamics in multinational teams," Journal of World Business, Elsevier, vol. 52(1), pages 45-61.
    6. Vesa Peltokorpi & Markus Pudelko, 2021. "When more is not better: A curvilinear relationship between foreign language proficiency and social categorization," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(1), pages 78-104, February.
    7. Antioco, Michael & Coussement, Kristof & Fletcher-Chen, Chavi Chi-Yun & Prange, Christiane, 2023. "What's in a word? Adopting a linguistic-style analysis of western MNCs’ global press releases," Journal of World Business, Elsevier, vol. 58(2).
    8. Michalski, Marina P. & Śliwa, Martyna, 2021. "‘If you use the right Arabic…’: Responses to special language standardization within the BBC Arabic Service’s linguascape," Journal of World Business, Elsevier, vol. 56(5).
    9. David P. Kroon & Joep P. Cornelissen & Eero Vaara, 2015. "Explaining Employees’ Reactions towards a Cross-Border Merger: The Role of English Language Fluency," Management International Review, Springer, vol. 55(6), pages 775-800, December.
    10. Päivi Karhunen & Anne Kankaanranta & Tiina Räisänen, 2023. "Towards a Richer Understanding of Language and Identity in the MNC: Constructing Cosmopolitan Identities Through “English”," Management International Review, Springer, vol. 63(3), pages 507-530, June.
    11. Piekkari, Rebecca & Welch, Denice Ellen & Welch, Lawrence Stephenson & Peltonen, Jukka-Pekka & Vesa, Tiina, 2013. "Translation behaviour: An exploratory study within a service multinational," International Business Review, Elsevier, vol. 22(5), pages 771-783.
    12. Peltokorpi, Vesa, 2017. "Absorptive capacity in foreign subsidiaries: The effects of language-sensitive recruitment, language training, and interunit knowledge transfer," International Business Review, Elsevier, vol. 26(1), pages 119-129.
    13. Ting Liu, 2018. "The Review of Language Studies in International Business: Suggestions and Future Directions for Japan," Discussion Papers in Economics and Business 18-30, Osaka University, Graduate School of Economics.
    14. Amy Church-Morel & Anne Bartel-Radic, 2016. "Skills, Identity, and Power: The Multifaceted Concept of Language Diversity [Competencias, identidad y poder: las múltiples facetas del concepto de diversidad lingüística]," Post-Print halshs-01996048, HAL.
    15. Lauring, Jakob & Klitmøller, Anders, 2015. "Corporate language-based communication avoidance in MNCs: A multi-sited ethnography approach," Journal of World Business, Elsevier, vol. 50(1), pages 46-55.
    16. Peltokorpi, Vesa, 2015. "Corporate Language Proficiency and Reverse Knowledge Transfer in Multinational Corporations: Interactive Effects of Communication Media Richness and Commitment to Headquarters," Journal of International Management, Elsevier, vol. 21(1), pages 49-62.
    17. Nurmi, Niina & Koroma, Johanna, 2020. "The emotional benefits and performance costs of building a psychologically safe language climate in MNCs," Journal of World Business, Elsevier, vol. 55(4).
    18. Peltokorpi, Vesa & Yamao, Sachiko, 2017. "Corporate language proficiency in reverse knowledge transfer: A moderated mediation model of shared vision and communication frequency," Journal of World Business, Elsevier, vol. 52(3), pages 404-416.
    19. Diemo Urbig & Katrin Muehlfeld & Vivien Procher & Arjen Witteloostuijn, 2020. "Strategic Decision-Making in a Global Context: The Comprehension Effect of Foreign Language Use on Cooperation," Management International Review, Springer, vol. 60(3), pages 351-385, June.
    20. B. Sebastian Reiche & Tsedal B. Neeley, 2019. "Head, Heart, or Hands: How Do Employees Respond to a Radical Global Language Change over Time?," Organization Science, INFORMS, vol. 30(6), pages 1252-1269, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:iburev:v:33:y:2024:i:1:s0969593123000896. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/133/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.