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Unintentional coopetition in the service industries: The case of Pyhä-Luosto tourism destination in the Finnish Lapland

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  • Kylänen, Mika
  • Rusko, Rauno

Abstract

Summary The rise of the service industries has changed operational business environments and mixed the roles and blurred the boundaries of private and public sectors. While cooperation has become more evident and more diverse, also simultaneous cooperation and competition between different firms and the firm and the public sector, namely coopetition, is gaining an increasing importance. We consider intentional and unintentional coopetition between firms and the public sector within the service industries by using Pyhä-Luosto tourism destination in Lapland, Finland, as a context of analysis. The analysis stresses, first, the challenging tension between cooperation, competition and coopetition in a tourism destination, and secondly, both strategically planned and unintended, more instinctive coopetition. In particular, the case illustrates interplay between public and private sectors, the relationship between strategic and operational levels of development work, and emphasises the role of the surrounding region in development.

Suggested Citation

  • Kylänen, Mika & Rusko, Rauno, 2011. "Unintentional coopetition in the service industries: The case of Pyhä-Luosto tourism destination in the Finnish Lapland," European Management Journal, Elsevier, vol. 29(3), pages 193-205, June.
    • Handle: RePEc:eee:eurman:v:29:y:2011:i:3:p:193-205
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    Cited by:

    1. Chiambaretto, Paul & Massé, David & Mirc, Nicola, 2019. "“All for One and One for All?” - Knowledge broker roles in managing tensions of internal coopetition: The Ubisoft case," Research Policy, Elsevier, vol. 48(3), pages 584-600.
    2. Della Corte, Valentina & Aria, Massimo, 2016. "Coopetition and sustainable competitive advantage. The case of tourist destinations," Tourism Management, Elsevier, vol. 54(C), pages 524-540.
    3. Czernek, Katarzyna & Czakon, Wojciech, 2016. "Trust-building processes in tourist coopetition: The case of a Polish region," Tourism Management, Elsevier, vol. 52(C), pages 380-394.
    4. Marco Remondino, 2021. "Destination Strategies to Enhance Secondary and Niche Tourism Products: Literature Review and Case Study," International Journal of Business and Management, Canadian Center of Science and Education, vol. 14(5), pages 1-52, July.
    5. Anne Albert-Cromarias & Catherine dos Santos, 2020. "Coopetition between French healthcare providers: an analysis in terms of proximity," Post-Print hal-02513403, HAL.
    6. Youngwook Ko & Yanghon Chung & Hangyeol Seo, 2020. "Coopetition for Sustainable Competitiveness: R&D Collaboration in Perspective of Productivity," Sustainability, MDPI, vol. 12(19), pages 1-18, September.
    7. Dorn, Stefanie & Schweiger, Bastian & Albers, Sascha, 2016. "Levels, phases and themes of coopetition: A systematic literature review and research agenda," European Management Journal, Elsevier, vol. 34(5), pages 484-500.
    8. Almeida-Santana, Arminda & Moreno-Gil, Sergio, 2018. "Understanding tourism loyalty: Horizontal vs. destination loyalty," Tourism Management, Elsevier, vol. 65(C), pages 245-255.
    9. Muhammad Umar & Mark Wilson, 2021. "Supply Chain Resilience: Unleashing the Power of Collaboration in Disaster Management," Sustainability, MDPI, vol. 13(19), pages 1-20, September.
    10. Chim-Miki, Adriana F. & Batista-Canino, Rosa M., 2017. "Tourism coopetition: An introduction to the subject and a research agenda," International Business Review, Elsevier, vol. 26(6), pages 1208-1217.
    11. Magali Malherbe, 2016. "The evolution of coopetitive architecture in the emergence of an ecosystem," Post-Print halshs-01580088, HAL.
    12. Falk, Martin, 2017. "Gains from horizontal collaboration among ski areas," Tourism Management, Elsevier, vol. 60(C), pages 92-104.
    13. Börjeson, Love, 2015. "Interorganizational situations – An explorative typology," European Management Journal, Elsevier, vol. 33(3), pages 191-200.
    14. Anne Albert Cromarias & Alexandre Asselineau, 2024. "One for all or everyone for themselves: why is coopetition so difficult? The case of four small vineyards in central France," Post-Print hal-03631930, HAL.
    15. Martin Schnitzer & Maximilian Seidl & Philipp Schlemmer & Mike Peters, 2018. "Analyzing the Coopetition between Tourism and Leisure Suppliers—A Case Study of the Leisure Card Tirol," Sustainability, MDPI, vol. 10(5), pages 1-20, May.
    16. Holešinská Andrea & Bobková Markéta, 2015. "Destination Networks as a Tool for Minimizing the Risk and Improving the Performance of a Destination," Czech Journal of Tourism, Sciendo, vol. 4(2), pages 91-102, December.
    17. Arakpogun, Emmanuel Ogiemwonyi & Elsahn, Ziad & Nyuur, Richard B. & Olan, Femi, 2020. "Threading the needle of the digital divide in Africa: The barriers and mitigations of infrastructure sharing," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    18. van den Broek, Judith & Boselie, Paul & Paauwe, Jaap, 2018. "Cooperative innovation through a talent management pool: A qualitative study on coopetition in healthcare," European Management Journal, Elsevier, vol. 36(1), pages 135-144.
    19. Adedeji Saidi Adelekan & James Olanipekun Ojo & Powel Maxwell Worimegbe, 2021. "Coopetition and Small Firms Value Creation," European Journal of Business Science and Technology, Mendel University in Brno, Faculty of Business and Economics, vol. 7(2), pages 133-151.
    20. Isidoro Romero & Igone Porto Gómez & Jon Mikel Zabala-Iturriagagoitia, 2019. "‘Cookpetition’: Do restaurants coopete to innovate?," Tourism Economics, , vol. 25(6), pages 904-922, September.

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