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How child welfare professionals search for, access, and share information: Findings from the National child welfare information study

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  • Long, Michael
  • Bhattacharya, Sharika
  • Eaton, Elizabeth
  • Ferreras, Dannele
  • Zdawczyk, Christina
  • Leicht, Christine
  • Deakins, Brian
  • McGuire, Matthew

Abstract

Child Welfare Information Gateway, with funding from the Children’s Bureau of the U.S. Department of Health and Human Services, conducted the National Child Welfare Information Study between January and May 2019 to better understand how child welfare professionals search for, access, and share information. Topics covered in the survey included the general level of access to child welfare information, proactive searches for child welfare information, receiving child welfare information, sharing child welfare information, training, using mobile technology to access child welfare information, and using social media to access and share child welfare information. The results, based on 3,313 responses, provide a valuable profile of how child welfare professionals interact with information as part of their work responsibilities. These findings will be useful to (1) technical assistance providers seeking to disseminate information to this audience, (2) people responsible for managing and directing child welfare organizations, and (3) other researchers who can use the data for additional exploration on these topics.

Suggested Citation

  • Long, Michael & Bhattacharya, Sharika & Eaton, Elizabeth & Ferreras, Dannele & Zdawczyk, Christina & Leicht, Christine & Deakins, Brian & McGuire, Matthew, 2021. "How child welfare professionals search for, access, and share information: Findings from the National child welfare information study," Children and Youth Services Review, Elsevier, vol. 130(C).
    • Handle: RePEc:eee:cysrev:v:130:y:2021:i:c:s0190740921003315
    DOI: 10.1016/j.childyouth.2021.106255
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    References listed on IDEAS

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    1. Sage, Melanie & Wells, Melissa & Sage, Todd & Devlin, Mary, 2017. "Supervisor and policy roles in social media use as a new technology in child welfare," Children and Youth Services Review, Elsevier, vol. 78(C), pages 1-8.
    2. Radey, Melissa & Stanley, Lauren, 2019. "Beginning the “never-ending” learning process: Training experiences of newly-hired child welfare workers," Children and Youth Services Review, Elsevier, vol. 104(C), pages 1-1.
    3. Horwitz, Sarah McCue & Hurlburt, Michael S. & Goldhaber-Fiebert, Jeremy D. & Palinkas, Lawrence A. & Rolls-Reutz, Jennifer & Zhang, JinJin & Fisher, Emily & Landsverk, John, 2014. "Exploration and adoption of evidence-based practice by US child welfare agencies," Children and Youth Services Review, Elsevier, vol. 39(C), pages 147-152.
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