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Reputación, satisfacción y vínculo afectivo en el marco de la tercerización laboral en Colombia

Author

Listed:
  • Orlando E. Contreras-Pacheco

Abstract

El presente estudio se propuso indagar por la forma en que los trabajadores en condición de tercerización laboral conciben su nivel de satisfacción en su trabajo, y el grado en que dicha valoración puede ser afectada en función de su propia percepción de reputación sobre la empresa subcontratista (su empleador) y la empresa usuaria (su cliente), así como de su nivel de vinculación afectiva con respecto a cada una de ellas. Para ello se planteó un modelamiento de ecuaciones estructurales mediante mínimos cuadrados parciales, empleándose cuatro hipótesis correlacionales y dos hipótesis de mediación. De esta manera, se aplicó un instrumento transversal sobre una muestra de 138 trabajadores tercerizados, vinculados a una misma empresa subcontratista en Colombia. Los resultados obtenidos indican que la reputación de esta empresa parecería incidir ligeramente sobre la vinculación afectiva de los trabajadores con respecto a ella misma, más no sobre su propia satisfacción en el trabajo. Finalmente, se observa una fuerte incidencia de la reputación de la empresa usuaria sobre la vinculación afectiva de sus trabajadores, variable que a su vez ejerce un rol de mediación parcial dentro del vínculo existente entre la misma reputación (de la empresa usuaria) y la satisfacción de los trabajadores.

Suggested Citation

  • Orlando E. Contreras-Pacheco, 2021. "Reputación, satisfacción y vínculo afectivo en el marco de la tercerización laboral en Colombia," Revista CEA, Instituto Tecnológico Metropolitano, vol. 7(15), pages 1-26, September.
    • Handle: RePEc:col:000549:019730
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    References listed on IDEAS

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    1. Artyom Shirin & Nicola Kleyn, 2017. "An Evaluation of the Effects of Corporate Reputation on Employee Engagement: The Case of a Major Bank in South Africa," International Studies of Management & Organization, Taylor & Francis Journals, vol. 47(3), pages 276-292, July.
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    More about this item

    Keywords

    reputación corporativa; satisfacción laboral; vínculo afectivo; contrato de tercerización;
    All these keywords.

    JEL classification:

    • J81 - Labor and Demographic Economics - - Labor Standards - - - Working Conditions
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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