IDEAS home Printed from https://ideas.repec.org/a/taf/mimoxx/v47y2017i3p276-292.html
   My bibliography  Save this article

An Evaluation of the Effects of Corporate Reputation on Employee Engagement: The Case of a Major Bank in South Africa

Author

Listed:
  • Artyom Shirin
  • Nicola Kleyn

Abstract

Employee engagement and corporate reputation are both scarce organizational resources that have been shown to influence competitive performance and profitability. This study explores the impact of employee perceptions of corporate reputation on employee engagement. The study was designed to measure the impact of employees’ perceptions of corporate reputation on their engagement with the corporation, while controlling for the state of their psychological contract with the organization. Following the development of a theoretical model, data gathered via a survey of 509 employees of a large South African Bank was analyzed using Structural Equation Modelling. The results of the model confirmed that corporate reputation perceptions are an important predictor of employee engagement. It was also found that psychological contract breach is negatively related to employee perceptions of reputation and to their engagement. The results of the study demonstrate the importance of managing employee perceptions of corporate reputation both directly and indirectly through the management of the psychological contract.

Suggested Citation

  • Artyom Shirin & Nicola Kleyn, 2017. "An Evaluation of the Effects of Corporate Reputation on Employee Engagement: The Case of a Major Bank in South Africa," International Studies of Management & Organization, Taylor & Francis Journals, vol. 47(3), pages 276-292, July.
    • Handle: RePEc:taf:mimoxx:v:47:y:2017:i:3:p:276-292
    DOI: 10.1080/00208825.2017.1318023
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/00208825.2017.1318023
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/00208825.2017.1318023?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Orlando E. Contreras-Pacheco, 2021. "Reputación, satisfacción y vínculo afectivo en el marco de la tercerización laboral en Colombia," Revista CEA, Instituto Tecnológico Metropolitano, vol. 7(15), pages 1-26, September.
    2. Haryanto Haryanto & Harry Suharman & Poppy Sofia Koeswayo & Haryono Umar, 2022. "Enhancing Employee Engagement in Indonesian Logistics and Forwarders Industry: The Moderating Role of a Democratic Leadership Style," Economies, MDPI, vol. 10(11), pages 1-23, November.
    3. Svobodova, Kamila & Vojar, Jiri & Yellishetty, Mohan & Janeckova Molnarova, Kristina, 2020. "A multi-component approach to conceptualizing the reputation of the mining industry from a stakeholder perspective," Resources Policy, Elsevier, vol. 68(C).
    4. Schaarschmidt, Mario & Walsh, Gianfranco, 2020. "Social media-driven antecedents and consequences of employees' awareness of their impact on corporate reputation," Journal of Business Research, Elsevier, vol. 117(C), pages 718-726.
    5. Ali, Imran & Ali, Murad & Grigore, Georgiana & Molesworth, Mike & Jin, Zhongqi, 2020. "The moderating role of corporate reputation and employee-company identification on the work-related outcomes of job insecurity resulting from workforce localization policies," Journal of Business Research, Elsevier, vol. 117(C), pages 825-838.
    6. Habiba Akter & Ilham Sentosa & Sheikh Muhamad Hizam & Waqas Ahmed & Arifa Akter, 2021. "Finding the Contextual Gap Towards Employee Engagement in Financial Sector: A Review Study," Papers 2106.06436, arXiv.org.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:mimoxx:v:47:y:2017:i:3:p:276-292. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/mimo .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.