IDEAS home Printed from https://ideas.repec.org/a/bla/canjag/v63y2015i4p621-647.html
   My bibliography  Save this article

Consumer Trust in Chicken Brands: A Structural Equation Model

Author

Listed:
  • Rim Lassoued
  • Jill E. Hobbs
  • Eric T. Micheels
  • David Di Zhang

Abstract

type="main" xml:lang="fr"> Les motifs de la confiance des consommateurs á l’égard de l'industrie alimentaire et aux marques des produits alimentaires deviennent de plus en plus un centre d'intérét pour les parties prenantes de l'industrie alimentaire et les d'cideurs politiques. Le sujet de la confiance dans les marques alimentaires, en particulier l'investigation empirique font l'objet de recherches en économie alimentaire. Bon nombre d'études réalisées dans les disciplines des sciences sociales s'intéressent á la façon dont la confiance institutionnelle explique la confiance des consommateurs á l'égard des attributs alimentaires. En revanche, on s'intéresse á étudier comment la confiance des consommateurs dans la marque se répercute sur la confiance dans la qualité et la salubrité des aliments en appliquant un modéle á équations structurelles (MES). Les données qui ont servi á l'application du MES ont été rassemblées auprés d'un échantillon national de Canadiens. La viande de poulet frais est le produit qui a été retenu pour l'étude. Les résultats montrent que la confiance dans l'industrie alimentaire (c.-á-d. les entreprises alimentaires et les détaillants de produits alimentaires) et la confiance dans la marque renforcent la confiance des consommateurs dans les attributs alimentaires. En outre, les caractéristiques personnelles telles que láaversion au risque et le comportement éthique modérent la relation entre la confiance des consommateurs dans la qualité et la confiance dans la marque.

Suggested Citation

  • Rim Lassoued & Jill E. Hobbs & Eric T. Micheels & David Di Zhang, 2015. "Consumer Trust in Chicken Brands: A Structural Equation Model," Canadian Journal of Agricultural Economics/Revue canadienne d'agroeconomie, Canadian Agricultural Economics Society/Societe canadienne d'agroeconomie, vol. 63(4), pages 621-647, December.
  • Handle: RePEc:bla:canjag:v:63:y:2015:i:4:p:621-647
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1111/cjag.12082
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Ellen W. Goddard & Jill E. Hobbs & Brian G. Innes & Patrycja E. Romanowska & Adrian D. Uzea, 2013. "Risk Perceptions And Preferences For Ethical And Safety Credence Attributes," American Journal of Agricultural Economics, Agricultural and Applied Economics Association, vol. 95(2), pages 390-396.
    2. Lassoued, R. & Hobbs, J.E., 2015. "Consumer confidence in credence attributes: The role of brand trust," Food Policy, Elsevier, vol. 52(C), pages 99-107.
    3. Goddard, Ellen W. & Shank, Benjamin & Panter, Chris & Nilsson, Tomas K.H. & Cash, Sean B., 2007. "Canadian Chicken Industry: Consumer Preferences, Industry Structure and Producer Benefits from Investment in Research and Advertising," Project Report Series 52088, University of Alberta, Department of Resource Economics and Environmental Sociology.
    4. Srinivasan, Narasimhan & Ratchford, Brian T, 1991. "An Empirical Test of a Model of External Search for Automobiles," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 18(2), pages 233-242, September.
    5. Drescher, Larissa S. & de Jonge, Janneke & Goddard, Ellen & Herzfeld, Thomas, 2012. "Consumer's stated trust in the food industry and meat purchases," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 29(4), pages 507-517.
    6. Grebitus, Carola & Steiner, Bodo & Veeman, Michele, 2015. "The roles of human values and generalized trust on stated preferences when food is labeled with environmental footprints: Insights from Germany," Food Policy, Elsevier, vol. 52(C), pages 84-91.
    7. Brian G. Innes & Jill E. Hobbs, 2011. "Does It Matter Who Verifies Production‐Derived Quality?," Canadian Journal of Agricultural Economics/Revue canadienne d'agroeconomie, Canadian Agricultural Economics Society/Societe canadienne d'agroeconomie, vol. 59(1), pages 87-107, March.
    8. David Jackson & Dan Tweed, 1980. "Note on the squared multiple correlation as a lower bound to communality," Psychometrika, Springer;The Psychometric Society, vol. 45(2), pages 281-284, June.
    9. Adrian D. Uzea & Jill E. Hobbs & Jing Zhang, 2011. "Activists and Animal Welfare: Quality Verifications in the Canadian Pork Sector," Journal of Agricultural Economics, Wiley Blackwell, vol. 62(2), pages 281-304, June.
    10. Lombart, Cindy & Louis, Didier, 2014. "A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)," Journal of Retailing and Consumer Services, Elsevier, vol. 21(4), pages 630-642.
    11. Cindy Lombart & Didier Louis, 2014. "A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)," Post-Print hal-01027577, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Rajković, Borislav & Đurić, Ivan & Zarić, Vlade & Glauben, Thomas, 2021. "Gaining trust in the digital age: The potential of social media for increasing the competitiveness of small and medium enterprises," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 13(4).
    2. Ellen Goddard & Wuyang Hu, 2015. "Introduction to the Special Issue on Food Marketing, Information, and Labeling," Canadian Journal of Agricultural Economics/Revue canadienne d'agroeconomie, Canadian Agricultural Economics Society/Societe canadienne d'agroeconomie, vol. 63(4), pages 431-433, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hobbs, Jill E. & Goddard, Ellen, 2015. "Consumers and trust," Food Policy, Elsevier, vol. 52(C), pages 71-74.
    2. Kim, Yeonshin & Hur, Won-Moo & Lee, Luri, 2023. "Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
    3. Muflih, Muhammad, 2021. "The link between corporate social responsibility and customer loyalty: Empirical evidence from the Islamic banking industry," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    4. Lin, Wen & Nayga, Rodolfo M., 2022. "Green identity labeling, environmental information, and pro-environmental food choices," Food Policy, Elsevier, vol. 106(C).
    5. Han, Heesup & Yu, Jongsik & Kim, Wansoo, 2019. "An electric airplane: Assessing the effect of travelers' perceived risk, attitude, and new product knowledge," Journal of Air Transport Management, Elsevier, vol. 78(C), pages 33-42.
    6. Cindy G Grappe & Cindy Lombart & Didier Louis & Fabien Durif, 2021. ""Not tested on animals": How consumers react to cruelty-free cosmetics proposed by manufacturers and retailers?," Post-Print hal-03379593, HAL.
    7. Anulekha Banerjee & Rajib Dasgupta, 2017. "Do You Bother with the Social Image of A Tea Brand While Loading Your Trolley?," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 8(3), pages 63-76, September.
    8. Lombart, Cindy & Louis, Didier & Labbé-Pinlon, Blandine, 2016. "Price image consequences," Journal of Retailing and Consumer Services, Elsevier, vol. 28(C), pages 107-116.
    9. Tonkin, Emma & Meyer, Samantha B. & Coveney, John & Webb, Trevor & Wilson, Annabelle M., 2016. "The process of making trust related judgements through interaction with food labelling," Food Policy, Elsevier, vol. 63(C), pages 1-11.
    10. Henri Kuokkanen & William Sun, 2020. "Companies, Meet Ethical Consumers: Strategic CSR Management to Impact Consumer Choice," Journal of Business Ethics, Springer, vol. 166(2), pages 403-423, October.
    11. Bhatt, Siddharth & Pai, Dinesh R. & DelVecchio, Devon, 2023. "The dark side of multiunit discounts: Multiunit discounts reduce rest of basket revenue," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    12. Lacœuilhe, Jérôme & Louis, Didier & Lombart, Cindy, 2017. "Impacts of product, store and retailer perceptions on consumers’ relationship to terroir store brand," Journal of Retailing and Consumer Services, Elsevier, vol. 39(C), pages 43-53.
    13. María Pilar Martínez-Ruiz & Juán José Blázquez-Resino & Giovanni Pino, 2017. "Store attributes leading customer satisfaction with unplanned purchases," The Service Industries Journal, Taylor & Francis Journals, vol. 37(5-6), pages 277-295, April.
    14. Lombart, Cindy & Louis, Didier, 2016. "Sources of retailer personality: Private brand perceptions," Journal of Retailing and Consumer Services, Elsevier, vol. 28(C), pages 117-125.
    15. Stephan Zielke & Deonir Toni & José Afonso Mazzon, 2023. "Cognitive, emotional and inferential paths from price perception to buying intention in an integrated brand price image model," SN Business & Economics, Springer, vol. 3(1), pages 1-25, January.
    16. Yáñez-Araque, Benito & Sánchez-Infante Hernández, Juan Pablo & Gutiérrez-Broncano, Santiago & Jiménez-Estévez, Pedro, 2021. "Corporate social responsibility in micro-, small- and medium-sized enterprises: Multigroup analysis of family vs. nonfamily firms," Journal of Business Research, Elsevier, vol. 124(C), pages 581-592.
    17. Efstathios Dimitriadis & Eleni Zilakaki, 2019. "The Effect of Corporate Social Responsibility on Customer Loyalty in Mobile Telephone Companies," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(4), pages 433-450.
    18. Hobbs, Jill E. & Innes, Brian G. & Uzea, Adrian D., 2010. "Food QUALITY VERIFICATION: WHO DO CONSUMERS TRUST?," 115th Joint EAAE/AAEA Seminar, September 15-17, 2010, Freising-Weihenstephan, Germany 116425, European Association of Agricultural Economists.
    19. Shilpee A. Dasgupta & Mayank Bhatia & Upasana Singh & Arghya Ray, 2022. "Impact of CSR on non-financial performance and the mediating role of trust and reputation: Indian manufacturing employees’ perspectives," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(2), pages 391-412, June.
    20. Maryam Zidehsaraei & Reza Esmaeilpour & Mohsen Akbari, 2024. "The effects of similarity of values, religious values, and empathy on bank commitment to CSR and customers’ internal and behavioral responses: evidence from Guilan Province in Iran," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(1), pages 154-170, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:canjag:v:63:y:2015:i:4:p:621-647. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://edirc.repec.org/data/caefmea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.