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Information Technology Governance in the Tunisian Banking Industry: An Exploratory Study

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  • Saida Harguem
  • Karim Ben Boubaker
  • Houcine Echatti

Abstract

Information Technology (IT) has become the foundation for supporting and sustaining businesses. IT strategic importance has prompted many organizations to extend Governance to IT and place it high on their agendas. Banks are among those organizations that heavily use IT to enhance their service delivery capabilities. Besides, globalization, competition, and compliance requirements pushed banks to consider IT Governance as part of their overall corporate governance strategy. Past studies have shown that IT Governance in the financial industry is more mature than in other sectors. However, there is little information about IT Governance in economically developing nations. This article conducted a Delphi study to evaluate the Perceived Efficiency and Ease of Implementation of IT Governance practices in the Tunisian banking industry. The results show that compared with Process and Relational Mechanisms, Structural Practices are perceived to be more effective and easier to implement. This research helps to understand better the current state of IT Governance Implementation in less developed countries.

Suggested Citation

  • Saida Harguem & Karim Ben Boubaker & Houcine Echatti, 2022. "Information Technology Governance in the Tunisian Banking Industry: An Exploratory Study," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 11, May.
    • Handle: RePEc:bjz:ajisjr:2233
    DOI: https://doi.org/10.36941/ajis-2022-0072
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    References listed on IDEAS

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    1. Adriano Augusto Costa Carnauba & João Maurício Gama Boaventura & Cristina Espinheira Costa Pereira & Ana Cláudia Azevedo & Emanuela Todeva, 2020. "Formal and relational mechanisms of network governance and their relationship with trust: substitutes or complementary in Brazilian real estate transactions?," International Journal of Networking and Virtual Organisations, Inderscience Enterprises Ltd, vol. 22(3), pages 246-271.
    2. Syaiful Ali & Peter Green, 2012. "Effective information technology (IT) governance mechanisms: An IT outsourcing perspective," Information Systems Frontiers, Springer, vol. 14(2), pages 179-193, April.
    3. Sylvia Veronica Siregar & Siti Nurwahyuningsih Harahap, 2021. "The effect of business uncertainty on IT governance," Journal of Financial Reporting and Accounting, Emerald Group Publishing Limited, vol. 21(2), pages 420-433, September.
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