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Information systems contracts and relationships: A Spanish perspective

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  • Gonzalez, Reyes
  • Gasco, Jose
  • Llopis, Juan

Abstract

Despite the proliferation of academic research on information systems outsourcing, not many studies analyze the characteristics of outsourcing contracts. This research aims to provide an in-depth description of information systems outsourcing. An additional objective is to examine how these characteristics evolve over time. Finally, this study reports on the usefulness of measuring such characteristics over time to assess the maturity level of the information systems outsourcing. This study gathers the data from the responses of the information systems managers of the largest Spanish firms to a questionnaire. This longitudinal study covers 12years of research and compares authors' previous research results with the results of this study.

Suggested Citation

  • Gonzalez, Reyes & Gasco, Jose & Llopis, Juan, 2016. "Information systems contracts and relationships: A Spanish perspective," Journal of Business Research, Elsevier, vol. 69(5), pages 1696-1700.
    • Handle: RePEc:eee:jbrese:v:69:y:2016:i:5:p:1696-1700
    DOI: 10.1016/j.jbusres.2015.10.040
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    References listed on IDEAS

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    1. Julie Fisher & Rudy Hirschheim & Robert Jacobs, 2008. "Understanding the outsourcing learning curve: A longitudinal analysis of a large Australian company," Information Systems Frontiers, Springer, vol. 10(2), pages 165-178, April.
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    3. Varadarajan, Rajan, 2009. "Outsourcing: Think more expansively," Journal of Business Research, Elsevier, vol. 62(11), pages 1165-1172, November.
    4. Jae-Nam Lee & Shaila M. Miranda & Yong-Mi Kim, 2004. "IT Outsourcing Strategies: Universalistic, Contingency, and Configurational Explanations of Success," Information Systems Research, INFORMS, vol. 15(2), pages 110-131, June.
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