IDEAS home Printed from https://ideas.repec.org/a/bjc/journl/v7y2020i9p77-86.html
   My bibliography  Save this article

Exploration of the Practice of Retention Strategies to Address Employees’ Turnover rate In County Assembly of Kilifi

Author

Listed:
  • Ngala Lilian Gabriel

    (Department of Management, University of Eastern Africa, Baraton, P.O. Box 2500 – 30100, Eldoret, Kenya)

  • Banaga Corazon Tangonan

    (Department of Management, University of Eastern Africa, Baraton, P.O. Box 2500 – 30100, Eldoret, Kenya)

  • Shimba Chris Ochieng

    (Department of Management, University of Eastern Africa, Baraton, P.O. Box 2500 – 30100, Eldoret, Kenya)

  • Omondi Richard Mc’Otieno

    (Department of Management, University of Eastern Africa, Baraton, P.O. Box 2500 – 30100, Eldoret, Kenya)

Abstract

Employee retention strategies refers to systematic programs, practices and policies created to address the diverse employee needs by an organization that are targeted at developing employee loyalty. Effective human resource management is key in securing and retaining highly qualified and competent employees. Organizations make great efforts to attract workers and sustain their workforce. This study aimed to undertake an exploration of the practice of retention strategies to address employees’ turnover rate in county assembly of Kilifi by adopting a cross –sectional study based on the following set of research objectives; to establish the trends of voluntary and involuntary turnover of employees; to discover the extent of employees satisfaction their job and the retention strategies and the discover how retention strategies are designed and implemented. The study concludes that the rate of turnover in the Kilifi County Assembly is generally low and the employees of the assembly are generally satisfied with their jobs.

Suggested Citation

  • Ngala Lilian Gabriel & Banaga Corazon Tangonan & Shimba Chris Ochieng & Omondi Richard Mc’Otieno, 2020. "Exploration of the Practice of Retention Strategies to Address Employees’ Turnover rate In County Assembly of Kilifi," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 7(9), pages 77-86, September.
  • Handle: RePEc:bjc:journl:v:7:y:2020:i:9:p:77-86
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijrsi/digital-library/volume-7-issue-9/77-86.pdf
    Download Restriction: no

    File URL: https://www.rsisinternational.org/virtual-library/papers/exploration-of-the-practice-of-retention-strategies-to-address-employees-turnover-rate-in-county-assembly-of-kilifi/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ian M. Taplin & Jonathan Winterton & Ruth Winterton, 2003. "Understanding Labour Turnover in a Labour Intensive Industry: Evidence from the British Clothing Industry," Journal of Management Studies, Wiley Blackwell, vol. 40(4), pages 1021-1046, June.
    2. Brikend AZIRI, 2011. "Job Satisfaction, A Literature Review," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 3(4), pages 77-86, December.
    3. Teixeira, Rafael & Koufteros, Xenophon & Peng, Xiaosong David, 2012. "Organizational Structure, Integration, And Manufacturing Performance: A Conceptual Model And Propositions," Journal of Operations and Supply Chain Management (JOSCM), Fundação Getulio Vargas, Escola de Administração de Empresas de São Paulo (FGV EAESP), vol. 5(1), June.
    4. Weihui Fu & Satish Deshpande, 2014. "The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company," Journal of Business Ethics, Springer, vol. 124(2), pages 339-349, October.
    5. Naeem Akhtar & Shahzad Aziz & Zahid Hussain & Saqib Ali & Muhammad Salman, 2014. "Factors Affecting Employees Motivation in Banking Sector of Pakistan," Journal of Asian Business Strategy, Asian Economic and Social Society, vol. 4(10), pages 125-133.
    6. Naeem Akhtar & Shahzad Aziz & Zahid Hussain & Saqib Ali & Muhammad Salman, 2014. "Factors Affecting Employees Motivation in Banking Sector of Pakistan," Journal of Asian Business Strategy, Asian Economic and Social Society, vol. 4(10), pages 125-133, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Muhammad Rafique Shaikh & Raza Ali Tunio & Imran Ahmed Shah, 2017. "Factors Affecting to Employee’s Performance. A Study of Islamic Banks," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 7(1), pages 312-321, January.
    2. Ngala Lilian Gabriel & Corazon Tangonan Banaga & Ochieng’ Chris Shimba & Omondi Richard Mc’Otieno, 2020. "Assessing the Effect of Demographic Variables of Age, Education and Years of Engagement on Employee Satisfaction with Retention Strategies in County Assembly of Kilifi," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 7(10), pages 256-265, October.
    3. Faisal Mohammed O. Almaslukh & Haliyana Khalid & Alaa Mahdi Sahi, 2022. "The Impact of Internal Marketing Practices on Employees’ Job Satisfaction during the COVID-19 Pandemic: The Case of the Saudi Arabian Banking Sector," Sustainability, MDPI, vol. 14(15), pages 1-15, July.
    4. Zhongmin Wang & Xinlin Jing, 2018. "Job Satisfaction Among Immigrant Workers: A Review of Determinants," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 139(1), pages 381-401, August.
    5. Tran Thi Kim Phuong & Tran Trung Vinh, 2020. "Job Satisfaction, Employee Loyalty and Job Performance in the Hospitality Industry: A Moderated Model," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 10(6), pages 698-713, June.
    6. Sovianur Kure & Muhammad Basir-Cyio & Bakri Hasanuddin, 2021. "The Effect of Organizational Commitment, Competence, and Information Technology on the Performance of Regional Apparatus Organizations (OPD) of the Tojo Una-Una Regency Government and Their Impact on ," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(10), pages 408-420, October.
    7. Ling Tan & Yongli Wang & Hailing Lu, 2022. "Leader Humor Extends beyond Work: how and when Followers Have Better Family Lives," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 17(1), pages 351-374, February.
    8. Li, Ying & Liu, Zhen & Qin, Kuiyuan & Cui, Jiayu & Zeng, Xiaoyu & Ji, Ming & Lan, Jijun & You, Xuqun & Li, Yuan, 2021. "Organizational trust and safety operation behavior in airline pilots: The mediating effects of organizational identification and organizational commitment," Journal of Air Transport Management, Elsevier, vol. 92(C).
    9. Stephan HUMPERT, 2016. "What Workers Want: Job Satisfaction In The U.S," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 8(1), pages 39-45, March.
    10. Paul Kintu & André Waal, 2021. "Impact of structure and culture on organizational performance: the case of Uganda’s High Court," SN Business & Economics, Springer, vol. 1(10), pages 1-20, October.
    11. Christian Maier & Sven Laumer & Tim Weitzel, 2022. "A Dark Side of Telework: A Social Comparison-Based Study from the Perspective of Office Workers," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(6), pages 793-811, December.
    12. Giulia Casu & Marco Giovanni Mariani & Rita Chiesa & Dina Guglielmi & Paola Gremigni, 2021. "The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance," IJERPH, MDPI, vol. 18(18), pages 1-15, September.
    13. Sheharbano Tariq & Syed Musa Kazim & Maria Idress & Dr. Ali Raza, 2022. "Impact of Harassment on Work Basic Need Satisfaction of Women Working in Media Houses," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 8(4), pages 35-39, December.
    14. Bakanauskienė Irena & Zagurskytė Gustė, 2021. "Happiness at Work: Evidence of Young People’s Expectations from Lithuania," Management of Organizations: Systematic Research, Sciendo, vol. 85(1), pages 1-12, June.
    15. , Ridwan & Gani, H. Mursalim Umar & Gani, H. Achmad & Hamid, H. Sunusi & Jamali, Hisnol, 2018. "Hrm Practices And Its Impact On Employee Performance: A Study Of The Cement Industry In Indonesia," INA-Rxiv ubtms, Center for Open Science.
    16. Asghar Ali & Iqbal Ahmad & M. Anees-ul-Husnain Shah, 2016. "Comparing Perceptions of Public versus Government School Teachers towards Job Satisfaction at District Malakand," Global Regional Review, Humanity Only, vol. 1(1), pages 285-298, June.
    17. Mohsin, Asad & Lengler, Jorge & Aguzzoli, Roberta, 2015. "Staff turnover in hotels: Exploring the quadratic and linear relationships," Tourism Management, Elsevier, vol. 51(C), pages 35-48.
    18. Shubo Liu & Qianlin ZHU & Feng Wei, 2019. "How Abusive Supervision Affects Employees’ Unethical Behaviors: A Moderated Mediation Examination of Turnover Intentions and Caring Climate," IJERPH, MDPI, vol. 16(21), pages 1-14, October.
    19. Abd Al-Aziz Al-refaei & Hairuddin Bin Mohd Ali & Ali Ahmed Ateeq & Mohammed Alzoraiki, 2023. "An Integrated Mediating and Moderating Model to Improve Service Quality through Job Involvement, Job Satisfaction, and Organizational Commitment," Sustainability, MDPI, vol. 15(10), pages 1-22, May.
    20. Nobuki Hashiguchi & Jianfei Cao & Yeongjoo Lim & Yasushi Kubota & Shigeo Kitahara & Shuichi Ishida & Kota Kodama, 2020. "The Effects of Psychological Factors on Perceptions of Productivity in Construction Sites in Japan by Worker Age," IJERPH, MDPI, vol. 17(10), pages 1-18, May.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bjc:journl:v:7:y:2020:i:9:p:77-86. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Renu Malsaria (email available below). General contact details of provider: https://rsisinternational.org/journals/ijrsi/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.