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The Effect of the Degree of Job Satisfaction on Organizational Loyalty: Empirical Study in Mascara Employment Agency

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  • Fettouh Khaled

    (University of Mascara, Mascara, Algeria)

Abstract

Research purpose. This study aimed to identify the effect of the degree of job satisfaction on organizational loyalty through the dimensions of salaries, incentives, and bonuses; conditions and nature of work; relationship with colleagues; and relationship with superiors. Design / Methodology / Approach. We conducted an empirical study in the employment agency of Mascara for a sample of 53 questionnaires, where the SPSS program was used for statistical processing and data analysis, and to test the hypotheses, simple and multiple linear regression was used. Findings. Based on the results of the SPSS adopted in testing the research hypotheses, the study concluded that there was no statistically significant effect of salaries, incentives, and bonuses; conditions and nature of work; and relationship with colleagues on organizational loyalty. In contrast, there is a positive effect of the relationship with superiors on the organizational loyalty of the employees of the employment agency. Originality / Value / Practical implications. This study developed a model to investigate the relationship between job satisfaction and organizational loyalty. This study presents important implications for staffing agency managers wishing to improve job satisfaction in order to achieve organizational loyalty. At the practical level, these results can be used by managers in order to achieve organizational loyalty and identify problems.

Suggested Citation

  • Fettouh Khaled, 2022. "The Effect of the Degree of Job Satisfaction on Organizational Loyalty: Empirical Study in Mascara Employment Agency," Economics and Culture, Sciendo, vol. 19(2), pages 17-27, December.
    • Handle: RePEc:vrs:ecocul:v:19:y:2022:i:2:p:17-27:n:6
    DOI: 10.2478/jec-2022-0012
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    References listed on IDEAS

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    1. Brikend AZIRI, 2011. "Job Satisfaction, A Literature Review," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 3(4), pages 77-86, December.
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    More about this item

    Keywords

    job satisfaction; organizational loyalty; employment agency; Mascara;
    All these keywords.

    JEL classification:

    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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