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Administering the Gig Economy: Unlocking Opportunities, Tackling Challenges

Author

Listed:
  • Nurazeera Farisya Mohammad Faris

    (Sunway Medical Centre Penang, Malaysia Faculty of Administrative Science and Policy Studies, Universiti Teknology MARA, Malaysia)

  • Siti Zubaidah Abdul Kadir

    (Pertubuhan Peladang Kawasan Merbok, Kedah, Malaysia Faculty of Administrative Science and Policy Studies, Universiti Teknology MARA, Malaysia)

  • Khairul Rahmat Ahmad

    (Pejabat Kesihatan Daerah Yan, Kedah, Malaysia Faculty of Administrative Science and Policy Studies, Universiti Teknology MARA, Malaysia)

  • Nazni Noordin

    (Faculty of Administrative Science and Policy Studies, Universiti Teknology MARA, Malaysia)

Abstract

The rise of the gig economy has changed the landscape of economic sector since Malaysia implemented the Movement Control Order (MCO) on 18 March 2020 during Covid-19, bringing new opportunities and challenges for individuals, businesses and policymakers. The dual nature of the gig economy is examined by confirming its ability to provide flexible work arrangements to foster entrepreneurial spirit and to enable businesses to access labour from the global talent market. At the same time, it also looks at some of the challenges in the opportunity, such as intermittent income and lack of social protection. The systematic article review technique was applied in this article to synthesize literature on gig economy opportunities and challenges. This paper outlines strategic approach to capitalise on the gig economy opportunities, to ensure that workers and taxpayers receive the estimated benefits of the gig economy. It also helps policymakers and organisations to strategies to ensure sustainable and equitable growth in the rapidly growing sector.

Suggested Citation

  • Nurazeera Farisya Mohammad Faris & Siti Zubaidah Abdul Kadir & Khairul Rahmat Ahmad & Nazni Noordin, 2025. "Administering the Gig Economy: Unlocking Opportunities, Tackling Challenges," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 1266-1274, January.
    • Handle: RePEc:bcp:journl:v:9:y:2025:i:1:p:1266-1274
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    References listed on IDEAS

    as
    1. M. Keith Chen & Judith A. Chevalier & Peter E. Rossi & Emily Oehlsen, 2019. "The Value of Flexible Work: Evidence from Uber Drivers," Journal of Political Economy, University of Chicago Press, vol. 127(6), pages 2735-2794.
    2. Mark Graham & Isis Hjorth & Vili Lehdonvirta, 2017. "Digital labour and development: impacts of global digital labour platforms and the gig economy on worker livelihoods," Transfer: European Review of Labour and Research, , vol. 23(2), pages 135-162, May.
    3. Siou Chew Kuek & Cecilia Paradi-Guilford & Toks Fayomi & Saori Imaizumi & Panos Ipeirotis & Patricia Pina & Manpreet Singh, 2015. "The Global Opportunity in Online Outsourcing," World Bank Publications - Reports 22284, The World Bank Group.
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