IDEAS home Printed from https://ideas.repec.org/a/aii/ijcmss/v08y2017i3p07-15.html
   My bibliography  Save this article

Workforce Diversity and Individual Differences: Implications for Employee Engagement

Author

Listed:
  • Anshu Yadav

    (Associate Professor, Institute of Business Management, C.S.J.M.University, Kanpur, India.)

  • Deepika Katiyar

    (Research Scholar, Institute of Business Management, C.S.J.M.University, Kanpur, India.)

Abstract

Individual differences and diversity at the workplace do not allow HR practitioners to work on the principal of “one strategy fits all”. The rise in importance of human capital has evoked the need of designing HR strategies and practices to match the requirements of a diverse workforce in current times. Personality of employees is an important variable that will affect their approach and level of participation. Therefore, research is also needed to understand which personality traits are more relevant to the active work participation of employees. The study is designed to investigate the employee engagement practices in the banking sector and to examine the impact of personality differences on the level of participation of employees. It is based on primary data gathered with the help of a questionnaire to study the impact of personality traits on the level of employee engagement in the banking sector. The responses were recorded and systematically analysed using MS-Excel and SPSS version 20.0 to draw a final conclusion. The results of the study suggested that the public sector banks are showing a strong desire to improve their capacity to learn in recent times. Conscientiousness and extraversion are the most significant predictors of employee engagement in the context of these organisations. The study hopes to help HR practitioners in coping with psychological diversities.

Suggested Citation

  • Anshu Yadav & Deepika Katiyar, 2017. "Workforce Diversity and Individual Differences: Implications for Employee Engagement," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 8(3), pages 07-15, September.
    • Handle: RePEc:aii:ijcmss:v:08:y:2017:i:3:p:07-15
    DOI: 10.18843/ijcms/v8i3/02
    as

    Download full text from publisher

    File URL: http://scholarshub.net/index.php/ijcms/article/view/29/23
    Download Restriction: no
    File URL: http://scholarshub.net/index.php/ijcms/article/view/29
    Download Restriction: no
    File URL: https://libkey.io/10.18843/ijcms/v8i3/02?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Macey, William H. & Schneider, Benjamin, 2008. "The Meaning of Employee Engagement," Industrial and Organizational Psychology, Cambridge University Press, vol. 1(1), pages 3-30, March.
    2. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Syeda Nazneen Waseem; Kashif Mehmood, 2019. "A Study on the Drivers of Employee Engagement and its Relationship with Employee Performance," South Asian Journal of Management Sciences (SAJMS), Iqra University, Iqra University, vol. 13(2), pages 172-190, Fall.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Adnan Ahmed Sheikh & Aneeq Inam & Anila Rubab & Usama Najam & Naeem Ahmad Rana & Hayat Muhammad Awan, 2019. "The Spiritual Role of a Leader in Sustaining Work Engagement: A Teacher-Perceived Paradigm," SAGE Open, , vol. 9(3), pages 21582440198, July.
    2. Frank Nana Kweku Otoo, 2022. "Human resource development and employee turnover intentions: The mediating role of employee engagement," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 4(4), pages 01-12, October.
    3. Tilahun Kidane Diko & Shabnam Saxena, 2023. "Antecedents and outcome of employee engagement: Empirical study of Ethiopian public higher education institutions," SN Business & Economics, Springer, vol. 3(8), pages 1-30, August.
    4. M. J. Maleka & C. M. Schultz & L. Hoek & L. Paul-Dachapalli & S. C. Ragadu, 2021. "Union Membership as a Moderator in the Relationship Between Living Wage, Job Satisfaction and Employee Engagement," The Indian Journal of Labour Economics, Springer;The Indian Society of Labour Economics (ISLE), vol. 64(3), pages 621-640, September.
    5. Batia Ben-Hador & Eyal Eckhaus & Galit Klein, 2021. "Personal Social Capital in Organizations: A New Scale to Assess Internal and External Personal Social Capital in Organizations," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 157(3), pages 1155-1177, October.
    6. Nasser Saad Al Kahtani & Sulphey M. M., 2022. "A Study on How Psychological Capital, Social Capital, Workplace Wellbeing, and Employee Engagement Relate to Task Performance," SAGE Open, , vol. 12(2), pages 21582440221, May.
    7. Woocheol Kim & Gohar Feroz Khan & Jacob Wood & Muhammad Tariq Mahmood, 2016. "Employee Engagement for Sustainable Organizations: Keyword Analysis Using Social Network Analysis and Burst Detection Approach," Sustainability, MDPI, vol. 8(7), pages 1-11, July.
    8. Ayman Alshaabani & Farheen Naz & Róbert Magda & Ildikó Rudnák, 2021. "Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators," Sustainability, MDPI, vol. 13(14), pages 1-21, July.
    9. Francoise Contreras & Juan C. Espinosa & Gustavo A. Esguerra, 2020. "Could Personal Resources Influence Work Engagement and Burnout? A Study in a Group of Nursing Staff," SAGE Open, , vol. 10(1), pages 21582440199, January.
    10. Geetha Jose, 2012. "Satisfaction with HR Practices and Employee Engagement: A Social Exchange Perspective," Journal of Economics and Behavioral Studies, AMH International, vol. 4(7), pages 423-430.
    11. Nina Pološki Vokić & Tomislav Hernaus, 2015. "The triad of job satisfaction, work engagement and employee loyalty – The interplay among the concepts," EFZG Working Papers Series 1507, Faculty of Economics and Business, University of Zagreb.
    12. OSAYANDE, Festus & OKOLIE, Ugo Chuks, 2019. "Person-Job Fit And Employee Engagement In Edo State Secretariat, Benin City," Annals of Spiru Haret University, Economic Series, Universitatea Spiru Haret, vol. 19(4), pages 43-56.
    13. José M. Peiró & David Montesa & Aida Soriano & Malgorzata W. Kozusznik & Esther Villajos & Jorge Magdaleno & Nia Plamenova Djourova & Yarid Ayala, 2021. "Revisiting the Happy-Productive Worker Thesis from a Eudaimonic Perspective: A Systematic Review," Sustainability, MDPI, vol. 13(6), pages 1-27, March.
    14. Nikita Bosa & Trevor Ncamiso Mtetwa, 2023. "An investigation into the job Design of construction managers and its impact on employee engagement," Technium Social Sciences Journal, Technium Science, vol. 40(1), pages 288-298, February.
    15. Maria Luisa Giancaspro & Antonino Callea & Amelia Manuti, 2022. "“I Like It like That”: A Study on the Relationship between Psychological Capital, Work Engagement and Extra-Role Behavior," Sustainability, MDPI, vol. 14(4), pages 1-17, February.
    16. Urmila Rani Srivastava & Vandana Maurya, 2017. "Organizational and Individual Level Antecedents of Psychological Capital and its Associated Outcomes: Development of a Conceptual Framework," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 42(3), pages 205-236, August.
    17. Sabina Baniya Chhetri, 2017. "Antecedents and Consequences of Job Engagement: Empirical Study of Bank Employees," Business Perspectives and Research, , vol. 5(2), pages 167-179, July.
    18. Monje Amor, Ariadna & Abeal Vázquez, José Pablo & Faíña, José Andrés, 2020. "Transformational leadership and work engagement: Exploring the mediating role of structural empowerment," European Management Journal, Elsevier, vol. 38(1), pages 169-178.
    19. Zhou, Xing & Ma, Jianfeng & Dong, Xia, 2018. "Empowering supervision and service sabotage: A moderated mediation model based on conservation of resources theory," Tourism Management, Elsevier, vol. 64(C), pages 170-187.
    20. Sung-Hoon Ko & Yongjun Choi & Seung-Yoon Rhee & Tae Won Moon, 2018. "Social Capital and Organizational Citizenship Behavior: Double-Mediation of Emotional Regulation and Job Engagement," Sustainability, MDPI, vol. 10(10), pages 1-15, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aii:ijcmss:v:08:y:2017:i:3:p:07-15. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Mr. Asif Anjum (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.