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Content
December 2024, Volume 9, Issue 2
- 104-105 Editorial
by Beckett, Simon
- 106-118 Optimising healthcare transactions: Tactics for success in a complex deal environment
by Abraham, Feby & Clements, Ross & Shea, Chris
- 119-133 Empowering physician leaders: UPMC’s breakthrough leadership development programme
by Bison-Huckaby, Martina & Southworth, Ashley & Kortz, Alexandra & Hughes, Christine & Reading, Heather
- 134-149 Leveraging RTLS to assess clinical space utilisation
by Younan, Laura & Resnick, Adam & Schieffer, Chris
- 150-158 Using simulations to prepare healthcare leaders for an environmentally sustainable future
by Garman, Andrew N. & Calzada, Carmen Menéndez & Kirk, Aoife & Rogmans, Tim & Roschnik, Sonia
- 159-172 Development of nurses’ critical thinking skills: Implications for clinical practice
by Sternberg, Janet
- 173-181 Strategies for a successful collaboration between a rural hospital and an academic medical centre
by Thorsen, Erik & Heilman, James
- 182-194 Leading with kindness: A systems approach to subjective well-being and healthspan
by Swensen, Stephen J.
September 2024, Volume 9, Issue 1
- 4-5 Editorial
by Beckett, Simon
- 6-20 The hospital leadership model of the future: How an organisation is using the triad/dyad model to drive performance excellence and culture transformation
by Delisle, Dennis & Ali, Naeem & Sievert, Deana & Kuczynski, J. J.
- 21-32 Charting a new course for nurse education: Adapting to the evolving demands of healthcare
by Kautzer, Kitty
- 33-45 A high-performance framework to integrate primary care and behavioural health
by Moodley Naidoo, Roshini & Love, Kailey & Runger, George & Adams, Cameron & Franczak, Michael & Riley, William
- 46-56 How to build and operationalise a hospital command centre
by Crawley, Danielle & Engler, Nicole & Stellmaker, Jessica & Buechler, Tamara & Bany, Mary & Dangerfield, Benjamin & Newman, James
- 57-78 Exploring innovative revenue-enhancing and cost-saving initiatives for medical practices
by O’Connell, Michael
- 79-88 Virtually integrated nursing care: A case study in diffusion of innovations
by Huun, Kathleen & Spalding, Rachel
- 89-97 CDI 2.0: Optimising CMI and risk-adjustment value through data analytics and provider education
by Vincent, Kalee & Govender, Terrance
June 2024, Volume 8, Issue 4
- 300-301 Editorial
by Beckett, Simon
- 302-314 Harnessing authentic leadership to transform an academic health system: Tampa General Hospital case study
by Couris, John
- 315-325 Next skilling talent for the intelligent automation revolution
by Ramekar, Aniket A. & Bloomquist, Emily J. & Kamath, Janine R. (Coelho) & Larsen, Dorothy A.
- 326-336 Healthcare without borders: Creating a shared medical decision-making model to support global patients at Northwestern Memorial Hospital
by Kreutzer, Lindsey & Wirpsa, M. Jeanne & Frank, Gloria & Rodriguez, Rebecca
- 337-343 Medical group governance for better organisational integration
by Witalis, Kara & Brown, Tamara
- 344-353 Improving ambulatory patient access through strategic reorganisation and implementation of innovative ambulatory care best practices
by Stevenson, Maureen & Hazard, Jessica
- 354-366 How far is too far? Rural hospital closures and emergency room travel distances
by Dockins, James & Lingerfelt, Dave
- 367-376 Utilising the New Technology Add-on Payment (NTAP): Improving Medicare-insured patients’ access to innovative therapeutics
by Johnson, Jeffrey G.
- 377-386 Effectiveness of self-check-in kiosk use in a community-based clinic setting
by Bhandari, Pawan & Doolhoff, Abraham A. & Landwer, Laura E. & Culhane, Patrick S. & Garvin, Lindsey K. & Johnson, Ryan R.
March 2024, Volume 8, Issue 3
- 201-202 Editorial
by Beckett, Simon
- 203-211 Understanding and resolving conflict to create cultures of well-being in diverse teams
by Buzanowska, Marzena & Rensel, Mary
- 212-220 Improving patient outcomes while reducing readmissions with data analytics
by Latrella, Margie & Baldasare, Lavana
- 221-233 Operationalising personalisation in a healthcare system
by Jackiewicz, Thomas & Llopis, Glenn
- 234-246 Models of care insight study showcases need for better change management and a renewed focus on staffing and retention
by Studer, Quint & Boston-Leary, Katie & Joslin, Hunter
- 247-260 Building a unified communications centre to improve the distribution of EMS patients to a large multi-hospital health system
by Gray, Joshua & Mueller, Cassie & Hobbs, Jessica
- 261-270 Grappling with growth: A partnership journey
by Andrabi, Imran & Olson, David & Masone, Chris & Hereford, Sarah
- 271-283 Barriers to successful change management
by Bassi, Darshi & Shinde, Archana
- 284-296 Ready Reliable Care: The Defense Health Agency’s approach to high reliability
by Silverman, Shari & Meeker, Meaghan
December 2023, Volume 8, Issue 2
- 105-106 Editorial
by Beckett, Simon
- 107-116 Buying into healthcare: Why the industry must learn to appeal to consumers to survive and thrive
by Paz, Harold L. & Knecht, Daniel & Pearson, Andrea & Rubin, Amir Dan
- 117-123 Medical leadership and artificial intelligence: Hope or hype?
by Austin, Jim & Napoli, Anthony & O’Neil, Alan
- 124-132 Transforming healthcare leadership: Integrating sponsorship ideals into pipeline development
by Eatman, Faith & Battle, Brenda & Keeler, Jason
- 133-143 Developing transformative physician and executive leaders at Cleveland Clinic: A contemporary approach
by Cronin, Gina M. & Rife, G. Logan & Thoebes, Gina P.
- 144-155 Building the smart hospital of the future with technology bets
by Sukin, Debra F. & Fulin, Trent & Uralkan, Murat
- 156-164 Talent mobility for accelerating diversity at leadership levels: A pilot study
by Kamath, Janine R. & Dhanorker, Sarah R.
- 165-174 Identifying the most common and costly medication errors: Implications for healthcare managers
by Barton, Kalyn Jo & Nieves, Kourtney & Hudak, Ronald P.
- 175-181 Evaluating pandemic telehealth access: Funding and policy implications
by Martin, Thomas & Gasoyan, Hamlet
- 182-194 Managing the OR: Tools, resources and guidelines to effectively manage operative suites
by Pederson, Michael D. & Abildgaard, Andrew S. & Caplan, Sherry M. & Krings, Ginger H. & Krosch, Tara C. & Linder, Lindsay E. & Loeffler, Stephanie A. & Mueller, Jennifer L. & Paul, Travis C. & Bhandari, Pawan & Anil, Gokhan
September 2023, Volume 8, Issue 1
- 5-6 Editorial
by Beckett, Simon
- 7-15 Building strategic value with your medical group
by Goldberg, David & Miller, David W.
- 16-23 Get your diverse team to outperform: Navigating through affinity bias
by Buzanowska, Marzena & Rensel, Mary
- 24-31 Integrating innovation into occupational evaluation to adjust to the changing healthcare workforce
by Khan, Jamal & Ashbeck, Rebecca & Breeher, Laura & Swift, Melanie & Hainy, Caitlin & Shedenhelm, Heidi & Tommaso, Chris
- 32-40 Educating patients on value-based health care to improve clinical outcomes
by Hines, Lucinda A.
- 41-56 Accelerating systemness through shared vision and culture
by Tomasik, Jennifer & Hynes, Brooke Tyson & Colon-Kolacko, Rosa M.
- 57-69 Is environmental sustainability training fundamental to healthcare leadership? State of the art with health students and health leaders
by Sarfati, Marine & Lefébure, Alessia & Harpet, Cyrille & Baurès, Estelle & Marrauld, Laurie
- 70-84 Achieving health equity: A patient safety imperative
by Wyatt, Ronald
- 85-98 Community engagement for early recognition and immediate action in stroke (CEERIAS): Pre and post COVID-19
by Washington, Knitasha V. & Aggarwal, Neelum T. & Prabhakaran, Shyam & Bradley, Desiree Collins & Goodson, Kellie & Malfesi, Alexis & Schmidt, Theresa
June 2023, Volume 7, Issue 4
- 288-289 Editorial
by Beckett, Simon
- 290-300 Scaling innovative solutions during times of transformation
by Macon, Marque
- 301-318 The Bias Time Out: A practical tool for advancing DEIB in the healthcare space
by Calder, Gina & Boyd, Cynthia E. & Calhoun, Cecelia L. & Capozzalo, Gayle L. & Pollart, Susan M.
- 319-330 Establishment of an innovation centre within an Irish acute hospital
by Cole, Natalie & Keeffe, Hannah O. & Kelly, John & Nugent, Lucy
- 331-338 Importance of staff engagement in a post-COVID-19 world
by Tsang, Michael
- 339-356 Improving healthcare access and availability with matching of care
by Leifland, Catharina Wingner & Nordgren, Lars
- 357-368 Technology in leading and maintaining organisational change
by Trask, Amanda & Chaska, Benjamin & Sage, Jay
- 369-381 Creating value in patient-centred care by aligning the supply chain with service provision: Experiences with RITMOCORE
by Moreno-Pérez, Sofía & Viñolas, Xavier & Barroso, Mireia & Sampol, Caterina & Anguera, Ignasi & Maspons, Ramon & Alessandrello, Rossana & Fidalgo, Nico
March 2023, Volume 7, Issue 3
- 192-193 Editorial
by Beckett, Simon
- 194-205 Using AI to build the foundation of better capacity management
by Agrawal, Sanjeev & Turner, Jonathan
- 206-216 Development and deployment of a new operating model: A framework to engage leaders and align them with execution
by Sweeney, Brian
- 217-236 The value of perioperative surgical home: How scaling a PSH improved surgeon engagement and saved one US hospital up to US$12m in just one year
by Shakar, Rob M. & Rush, Grant
- 237-249 Medical University of South Carolina case study: A structured approach to improving quality metrics for achieving maximum pay-for-performance incentive payments
by Bowen Scheurer, Danielle & Adelman, Kimberly & Myerson, Sandra & Carley Reed, Lisa
- 250-260 The role of sponsorship in developing diverse leadership talent
by Dixon, Diane L. & Lee, Brett D.
- 261-269 Stanford Medicine Partners journey in creating an IDHE strategic plan
by Noone, Rochelle & O’Connell, Michael
- 270-283 Harnessing our greatest asset: Solving margin issues by investing in frontline leaders
by Alba, Tim & Slyter, Mark F.
December 2023, Volume 7, Issue 2
- 100-101 Editorial
by Beckett, Simon
- 102-111 Advancing change agility in healthcare
by Chen, Wei (Sophia) & Leung, Christa Y. & Kamath, Janine R. (Coelho)
- 112-120 Strategic adoption trends for automation across the revenue cycle
by Raymond, Amy
- 121-133 Adaptive strategy for high-acuity home-based healthcare delivery
by Mitchell, Phil & Mccarren, Christi
- 134-145 Look to the past to improve our future: Improving quality, safety and equity through community and patient engagement
by Washington, Knitasha V. & Goodson, Kellie & Thompson, Lee & Lord, Tanya & Bratcher-Rasmus, Brittny & Wyatt, Ronald
- 146-152 A framework for successfully navigating a series of unfortunate events
by Norton, Myra W. & Robertson, William G. ‘Bill’
- 153-166 Organising social care initiatives within an urban academic medical centre
by Rosenberg, Walter & Richman, Ruth & Berumen, Teresa & Smith, Rachel & Olison, Eugenia & Artman, Lexi & Wang, Siqi & Ewald, Bonnie
- 167-178 Patient-centred medication management: How to enhance patient safety and reduce the work burden for medical staff by digitalised closed-loop cabinets
by Von Eiff, Maximilian C. & Von Eiff, Wilfried & Ghanem, Mohamed
- 179-187 An evidence-based approach to virtual workforce programmes
by Vyas, Ekta & Higman, Adam & Gough, Dragana & Vanderhoof, Dean
September 2022, Volume 7, Issue 1
- 5-6 Editorial
by Beckett, Simon
- 7-15 Applying data, analytics and technology to improve patient outcomes in value-based care
by Roy, Ashok
- 16-22 Mitigating potential morale and revenue disruption during new provider onboarding
by Jebson, Leslie R. & Goche, Jeanne M.
- 23-32 Two years into the COVID-19 pandemic: The five lessons learned
by Henson, Lily Jung & Watkins, William & Butts, Paula & Williams, Walter & Collins, Kathy
- 33-49 Analysis of refilling late appointment cancellations in an outpatient practice at a community-based health system
by Bhandari, Pawan & (Chitra) Saravanan, Paripuranam & Kuiken, Rachael E. & Johnson, Ryan R. & Krishna, Bipinchandra Hirisave & Anil, Gokhan & Doolhoff, Abraham A.
- 50-60 Retaining patients and maintaining volumes in a consumer-driven world
by Mammen, Adrin
- 61-68 Maximising a remote Revenue Cycle Management (RCM) workforce through technology and transparency
by Zimmerman, Michele
- 69-85 Creating more value from hospital labs: Partnership models for the modern area
by Lukas, Michael & Cooper, Donna
- 86-95 Outcomes of transitioning from in-person to virtual appointments in a child psychiatry practice
by Krishna, Bipinchandra Hirisave & Johnson, Ryan & Anil, Gokhan & Bhandari, Pawan & Richards, Spencer & Johnson, Christine
June 2022, Volume 6, Issue 4
- 301-302 Editorial
by Beckett, Simon
- 303-310 The divides that health organisations experience on their journey towards high reliability: Moving from theory to practice
by Patterson, William & Isaacks, David
- 311-315 The rising cost of healthcare system complexity, and what can be done about it
by Stephan, Jean-Pierre
- 316-334 People, process and technology: A model for digital transformation of healthcare
by Wolf, Harold & Snowdon, Anne W.
- 335-350 Leading strategic change
by Austin, Jim
- 351-359 An implementation guide to improve accuracy and efficiency for outpatient referrals using EHR functionality
by Shinde, Archana S. & Nelson, Suzanne & Counselman, Shannon M. & Crum, Brian A. & Mundell, William C.
- 360-368 Pharmacy services across the continuum: Leveraging opportunities and organisational strategies to improve market competitiveness
by Johnson, Thomas J. & Chen, David
- 369-378 Impact of intensive peer coaching on physician performance
by El-Aswad, Naim & Ghossoub, Zeina & Nadler, Relly & Olsen, Kevin M. & Sigler, Sara & Simmons, Stef
- 379-387 Inspiring and leading change in turbulent times: The role of resilience in healthcare leadership
by Kaissi, Amer
March 2022, Volume 6, Issue 3
- 204-205 Editorial
by Beckett, Simon
- 206-221 More than a call centre: Creating a family-centric experience to increase access and revenue
by Lee, Connie & Lieberenz, Scott & Mouton, Brandon & Snell, Christine
- 222-234 Effective response strategy to a hospital cluster of the B.1.617.2 delta variant of concern during the COVID-19 pandemic
by Soh, Eugene Fidelis & Lee, Deborah & Wong, Chia Siong & Liew, Stephenie Grace & Chua, Pei Xuan & Phua, Edwin & Tan, Glorijoy Shi En & Lim, Wei-Yen & Ang, Brenda & Vasoo, Shawn & Rahman, Habeebul & Chow, Angela & Chan, Mark & Hoi, Shu Yin & Lim, Jamie Mervyn & Tang, Kong Choong & Chin, Jing Jih
- 235-250 Remote video auditing in healthcare: A powerful tool for patient and clinician safety culture and operational efficiencies
by Goldberg, Michael H. & Newman, Sheldon B.
- 251-261 Activating a large foreign outpatient facility using a systems-based approach to dry runs
by Pariseau, Hugo & Balalaa, Nahed & O'Brien, David M. & Ammash, Naser & Gettman, Matthew & Khan, Muna
- 262-270 Building a stronger patient safety and quality improvement system
by Pujols-Mckee, Ana & Pelletier, Mark G.
- 271-284 So, you want to form a healthcare network - now what?
by Danko-Holsomback, Melody
- 285-295 Advancing equity in US health and healthcare: Health systems’ actions in seven major domains
by Dentzer, Susan
December 2021, Volume 6, Issue 2
- 108-109 Editorial
by Beckett, Simon
- 110-120 Innovation in healthcare: How Houston Methodist focused disruption inward
by Schwartz, Roberta L. & Montgomery, Letesha & Vernon, Thomas R. & Letkeman, Ken & Uralkan, Murat
- 121-133 Staffing models for integration of virtual visits into clinical operations
by Ramjewan, Amrika & Stelpflug, Aaron & Leung, Michelle & Elsen, Sandra & Bhandari, Pawan & Coffey, Jordan
- 134-141 It’s about people: Caring agents and satisfied patients are key to a successful healthcare call centre culture
by Dyer, Erinne
- 142-154 Tackling the healthcare acquired condition (HAC) of workforce harm: Lessons learned from COVID-19
by Mcgaffigan, Patricia & Kingston, Mary Beth & Schwich, Rev. Kathie Bender
- 155-168 Safer Together: A national action plan to advance patient safety
by Brady, P. Jeffrey & Gandhi, Tejal K. & Mcgaffigan, Patricia A. & Novak, Adam & Watson, Sam R.
- 169-182 Managing the Blockchain-enabled digital transformation of the healthcare supply chain
by Woodside, Joseph M. & Amiri, Shahram
- 183-191 Exploring African Americans’ perceptions of electronic personal health records
by Sanders, Tamara D.
September 2021, Volume 6, Issue 1
- 4-5 Editorial
by Beckett, Simon
- 6-20 Incorporating health systems engineering into COVID-19 vaccine planning and administration
by Casadonte, Tarin A. & Dhanorker, Atul S. & Elsen, Sandra J. & Krishnan, Nalini P. & Lohmann, Shane A. & Lu, Luqing & Macickova, Jana & Martindale-Mathern, Sonia C. & Ring, David A. & Stearly, Joseph R.
- 21-31 sekTOR-HF: A research project for cross-sectoral needs-based care for patients with heart failure and for the development of an alternative remuneration model - Part 1
by Walter, Dominik & Simon, Ira & Zehe, Denise & Arnold, Matthias & Divchev, Dimitar & Wolter, Antke & Korfhage, Thorben & Griewing, Bernd
- 32-44 Leveraging management engineering and business consulting for rapid response, mitigation and recovery during a pandemic
by Hoover, Michele R. & Kamath, Janine R. & Dhanorker, Sarah R. & Schieffer, Chris & Macken, Carolyn M. & Donahoe-Anshus, Amerett L. & Chihak, Anthony A.
- 45-54 Humanising healthcare through COVID-19 and beyond
by Holt, Christine & Rose, Cindy & Wartell, Justin
- 55-69 Promoting culturally and linguistically appropriate services (CLAS): Core leadership competencies
by Dumont, Natalie S.
- 70-100 Benchmarking healthcare quality in the United States
by Lockamy Iii, Archie
June 2021, Volume 5, Issue 4
- 297-298 Editorial
by Beckett, Simon
- 299-316 Change management: A framework for measuring and implementing organisational change
by Leung, Christa Y. & Barclay, Jason E. & Botz, Catherine T. & Hanf, Nicole K. & Jasperson, Jan C. & Kirby, Keri N. & Mull, Christopher J. & Shinde, Archana S. & Vogl, Matthew M.
- 317-325 Strengthening community hospital/ university partnerships through establishment of a virtual library to support clinical practice, research and education
by Buzalko, Russell J.
- 326-341 Achieving speed, spread, scalability and sustainability in life plan communities: Two case studies
by Johnson, Ray & Chittenden, Bruce & Fetyko, Stephen P.
- 342-348 Disruption and opportunity: Harnessing technology to address health disparities and achieve equity
by Pilgrim, Ginger L. & Mccurtis, Kiesha
- 349-360 Organisational support of physician well-being: A survey of healthcare executives
by Hamilton, Ted & Arespacochaga, Elisa & Mccallister, Dianne & Santana-Cebollero, Deanna & Robinson, Patricia & Kralovec, Peter & Harris, Stephanie
- 361-387 Impact of chronic disease integration strategies on healthcare outcomes and costs in Canada: A scoping review
by Liu, Grace & Tsasis, Peter & Morr, Christo El
March 2021, Volume 5, Issue 3
- 200-201 Editorial
by Beckett, Simon
- 202-215 Rapid healthcare innovation during the COVID-19 pandemic
by Crowley, Steven D. & Henson, Jammie M. & Andrist, Jesse D. & Elsen, Sandra J. & Ziegler, Jeff R. & Doppler, Julie M.
- 216-222 Banner Health supply chain’s strategic pivot in 2020
by Aafedt, Darcy
- 223-232 Managing the COVID-19 pandemic: Five lessons learned from a Georgia healthcare system
by Henson, Lily Jung & Gattegno, Mariana V. & Hamby, Leigh S.
- 233-239 Battling the COVID-19 pandemic: Intermountain’s new paradigm of emergency planning
by Wigington, Brent
- 240-249 Hospital/healthcare financial recovery under COVID-19: Financial metrics that improve understanding and action
by Berger, Steven
- 250-258 Smoothing variability in patient flow to improve the value of care delivery during the COVID-19 pandemic
by Knight, Ellis
- 259-273 Redefining value in post-COVID-19 healthcare: A perspective
by Tan, Harold
- 274-288 Lessons learned from COVID-19: Best practices for building a more resilient healthcare supply chain
by Mcguinn, Jackie Nguyen
December 2021, Volume 5, Issue 2
- 100-101 Editorial
by Beckett, Simon
- 102-114 Chipping away at the granite mountain: Challenges in transitional leadership for system change
by Turner, Curtis W.
- 115-126 A customer- and business-driven healthcare access model
by Fleischer, Mark T. & Schneider, Chris & Brandt, Terry & Robinson, Jill M. & Kamath, Janine (Coelho)
- 127-140 Leading across complex healthcare systems: Learning from an action inquiry project
by Cantore, Stefan
- 141-150 Worksheet S-10 is here to stay: Programme update and a look at MAC S-10 audits
by Newell, Michael & Mason, Jonathan
- 151-162 Healthcare quality: An empirical analysis in urgent care
by Rosen, L. Drew & Scott, Rebecca A.
- 163-174 Supervisor’s effect on clinical workers’ job satisfaction and turnover intentions
by Revader, Michon R.
- 175-194 A longitudinal study of the school-to-work transition of early careerist healthcare managers
by Bonica, Mark J. & Hartman, Cindy L.
September 2020, Volume 5, Issue 1
- 4-5 Editorial
by Beckett, Simon
- 6-14 Collapsing organisational silos in health system operations
by Stewart, Rhonda
- 15-28 Blending diverse expertise to optimise and sustain project outcomes
by Kamath, Janine R. & Barclay, Jason E. & Baude, Lydia A. & Ehman, Jeffrey R. & O’Brien, David M. & Williams, Bradley E. & Khan, Munawwar A. & Hanf, Nicole K.
- 29-44 How non-value added work affects the productivity of healthcare professionals
by Domingo, Rene T.
- 45-56 First things first: Analysing predecessor programmes to glean insights about Medicare’s primary care first programme
by Staloff, Jonathan & Marcotte, Leah M. & Liao, Joshua M.
- 57-67 Medication cost sharing in low-income elders with chronic disease co-morbidities: Policy implication of PPACA provisions for dual eligibles and parallel systems at national health services
by Mantravadi, S.
- 68-76 Utilisation improvement plans for avoidable hospital delays
by Masip, Jose R.
- 77-95 Strategic leadership: A study of strategic health leadership (SHELDR) practices among former US military Surgeons General
by Anderson, Douglas E. & Vivian, Talbot N. & Masterson, Brian J. & Johnson, James A. & Bruce Green, C.
June 2020, Volume 4, Issue 4
- 292-293 Editorial
by Beckett, Simon
- 294-299 Empowering physicians with a digital workflow and AI-based clinical documentation programmes at Halifax Health
by Kwong, Ginny & Stafford, Tom
- 300-309 One health system’s bundled payment journey
by Gillespie, Kate & Gordon, Christine
- 310-316 Breaking down cultural barriers to effective change in healthcare
by Allbee, Dawn
- 317-330 Understanding risk in accountable care organisations
by Barr, Lynn & Loengard, Anna & Shell, Eric & Yinug, Louise
- 331-339 MALO (more activity, less overcrowding): A bed management model as a high-impact solution to the problem of hospital overcrowding
by Vega, Josep Lluís & Casadevall, Ricard
- 340-349 The rise of SaaS ERP solutions
by Walko, John & Olney, Mark & Hunt, Dylan
- 350-359 Using data to optimise the EHRs and performance
by Morgan, Steve & Speaker, L.
- 360-374 An empirical analysis of hospital public equity financing
by Kamiko Ho’Okano Adcock, D. & Brau, James C. & West, Jessica
- 375-386 The role of ageing in hospital utilisation
by Masip, Jose R.
March 2020, Volume 4, Issue 3
- 196-197 Editorial
by Beckett, Simon
- 198-207 A new way of matchmaking: Redefining the provider-health plan relationship in value-based programmes
by Mccall, Natalie & Phillips, Shunn P.
- 208-213 Strategies to use government-funded programme models to achieve the triple aim: A look at New York State’s DSRIP programme
by D’Angelo, Carla & Gevorgyan, Anush & Goldstein, Adam
- 214-220 Implementation of an electronic booking system for emergency surgery
by Steel, Alistair & Sinha, Shrestha
- 221-230 Medical practice office location analysis and operational metric assessment using spatial data visualisation tools
by Lingerfelt, Dave & Dockins, James
- 231-247 Enabling a high-performing and sustainable shared service: The journey of a management engineering and consulting group
by Grimm, Jodi L. & Kamath, Janine R. & Jasperson, Jan C. & Larsen, Dorothy A.
- 248-257 The journey to patient financial engagement: Lessons learned
by Dauchot, Shannon & Adams, Kevin & Taylor, Angela & Fleming, Kevin
- 258-264 Positioning infectious disease physician leaders to promote patient safety, mitigate risk: A cost avoidance revenue model
by Bleasdale, Susan C.
- 265-273 Preventing hospital readmissions: A transitions of care coordination framework
by Masip, Jose R. & Underdahl, Louise
- 274-283 Medicare reimbursement uncompensated care strategies
by Sutton, Jay & Wolf, Ron
December 2019, Volume 4, Issue 2
- 100-101 Editorial
by Beckett, Simon
- 102-122 Finance transformation for healthcare: A structured model
by Tan, Harold
- 123-129 Creating an analytics ecosystem to support risk-based contracting
by Marino, Daniel J.
- 130-144 Cost management and the renewed imperative for cost accounting
by Selivanoff, Paul & Hammer, David
- 145-155 Physician performance and productivity: The threat of physician burnout and the role of disruptive solutions in mitigating emotional and financial costs
by Kamal, Naila Siddiqui & Ayalasomayajula, Frances
- 156-165 Mitigating risk before, during and after a revenue cycle conversion
by Kay-Bonetti, Julie
- 166-174 Leveraging data with physicians to drive value-based patient care
by Allegretto, Steve & Mccloskey, Barbara & Ronen, Alon & Pont, Kim & Michelson, Dan & Churchwell, Keith B.
- 175-183 The juice is worth the squeeze: How efforts to address social determinants of health pay off
by Pilgrim, Ginger
- 184-191 Sustainability of improvements over the long term after the implementation of Lean Healthcare methodology in the Urology Department of a public hospital as a tool for improving efficiency
by Alba, Alberto Budía & Tormo, Francisco Boronat & Mateu, M. Pilar Bahílo & Arlandis, Salvador & Pontones, Jose Luis & Vivas-Consuelo, David
September 2019, Volume 4, Issue 1
- 5-6 Editorial
by Beckett, Simon
- 7-20 Electronic health record implementation: The people side of change
by Borgwardt, Heidi L. & Botz, Catherine T. & Doppler, Julie M. & Elthon, Brenda I. & Hansen, Victoria P. & Jasperson, Jan C. & Larson Keller, Jeffrey J. & Martindale-Mathern, Sonia C. & Reinschmidt, Karen J. & Shinde, Archana S.
- 21-31 Improving the communication of medical information in the skilled nursing home industry: The case for a technology partnership
by Winston, Elaine & Marquis, Randi & Pelaez, Alexander
- 32-41 An integrated approach to knowledge management for internal consulting in healthcare
by Cramer, Angela & Fjerstad, Eva & Frye, Jim & Macken, Carrie & Schilling, Keith
- 42-48 Using AI to improve physician documentation and quality
by Clark, Sr, Michael F.
- 49-56 Physician recruiting incentives: Salaries, signing bonuses, value-based pay and benefits
by Mosley, Kurt & Miller, Phillip
- 57-66 How facilities design affects patient safety, quality and productivity
by Domingo, Rene T.
- 67-77 Health-care delivery and cancer care systems: Economics and a market perspective of the cancer care spectrum
by Mantravadi, S.
- 78-89 Attractiveness of physical healthcare environments improves patient experience and delivery of care
by Tan, Seang Teak & Nguyen, Hien My
March 2019, Volume 3, Issue 4
- 300-301 Editorial
by Beckett, Simon
- 302-316 Becoming a learning health system: Designing and implementing a patient-centred clinical intervention
by Segel, Joel E. & Ortiz, Selena E. & Shaw, Bethany W. & Stephens, Mark B. & Scanlon, Dennis P.
- 317-328 Increasing hospital patient throughput: A gamification case study
by Gillam, Andrew R. & Gillam, Sally W. & Mcdaniel, Peggy H.
- 329-338 Operational readiness playbook: A go-to approach to control chaos
by Nelson, Suzanne & Barclay, Jason E. & Gray, Richard J. & Jasperson, Jan C. & Reinschmidt, Karen J.
- 339-348 Transforming hospital capacity management: Experience from two academic medical centres
by Kane, Erin & Kobayashi, Kimiyoshi & Dunn, Peter F. & Scheulen, James J.
- 349-361 ‘We can’t afford not to do it’: One health system’s early journey into addressing social determinants of health
by Scanlon, Dennis P. & Wolf, Laura J. & Shaw, Bethany W. & Vanderbrink, Jocelyn M. & Farley, Diane C.
- 362-375 Putting claims data to work: Using analytics in an evolving healthcare ecosystem
by Gelburd, Robin
- 376-387 Improving health systems profitability through senior living partnerships: A strategic approach
by Johnson, Ray & Barrett, Jason
- 388-394 Why you should fire your board (maybe): How boards underperform and what executives can do
by Wysocki, Keith & Stanosheck, Kori
December 2018, Volume 3, Issue 3