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Content
March 2019, Volume 3, Issue 4
- 302-316 Becoming a learning health system: Designing and implementing a patient-centred clinical intervention
by Segel, Joel E. & Ortiz, Selena E. & Shaw, Bethany W. & Stephens, Mark B. & Scanlon, Dennis P.
- 317-328 Increasing hospital patient throughput: A gamification case study
by Gillam, Andrew R. & Gillam, Sally W. & Mcdaniel, Peggy H.
- 329-338 Operational readiness playbook: A go-to approach to control chaos
by Nelson, Suzanne & Barclay, Jason E. & Gray, Richard J. & Jasperson, Jan C. & Reinschmidt, Karen J.
- 339-348 Transforming hospital capacity management: Experience from two academic medical centres
by Kane, Erin & Kobayashi, Kimiyoshi & Dunn, Peter F. & Scheulen, James J.
- 349-361 ‘We can’t afford not to do it’: One health system’s early journey into addressing social determinants of health
by Scanlon, Dennis P. & Wolf, Laura J. & Shaw, Bethany W. & Vanderbrink, Jocelyn M. & Farley, Diane C.
- 362-375 Putting claims data to work: Using analytics in an evolving healthcare ecosystem
by Gelburd, Robin
- 376-387 Improving health systems profitability through senior living partnerships: A strategic approach
by Johnson, Ray & Barrett, Jason
- 388-394 Why you should fire your board (maybe): How boards underperform and what executives can do
by Wysocki, Keith & Stanosheck, Kori
December 2018, Volume 3, Issue 3
- 204-205 Editorial: Call for papers
by Beckett, Simon
- 206-215 Using a real-time location system to improve clinical efficiency in an academic ambulatory practice
by Haas, Rodney & Melton-Meaux, Genevieve & Blade, Jeffrey & Fiscus, Lynne & Pukszta, Michael
- 216-223 Enterprising digital transformation across the healthcare ecosystem
by Hendricks, Melissa & Chou, David
- 224-228 Leadership and developing a patient experience programme
by Green, Melissa
- 229-243 Telemedicine: The cure for rural outmigration?
by Bossard, Brian & Friesen, Carol
- 244-249 Hospitals narrowing post-acute networks in greater numbers and partnering with post-acute providers to improve outcomes, lower readmissions
by Luke, Josh
- 250-261 Improving medical device safety and performance: From passive reporting to active surveillance and beyond
by Underdahl, Louise & Nelson, Francine
- 262-267 Direct-to-consumer advertising (DTCA) of pharmaceutical and health-care services: From hemp oil to hair transplants
by Kalina, Peter
- 268-278 Performance appraisal and workplace culture: A qualitative study investigating differences in job roles and outcomes
by Oliver, Elizabeth Goad & Cravens, Karen S. & Stewart, Jeanine S.
- 279-289 Recommended guidelines for the implementation of evidence-based design in healthcare construction
by Christensen, Scott
November 2018, Volume 3, Issue 2
- 100-101 Editorial
by Beckett, Simon
- 102-112 Funding the unfunded: Engaging healthcare organisations, governmental agencies and legislative processes
by French, Lesley & Turicchi, Paula & Yoder, Katherine
- 113-131 Success in the new value-based healthcare world: Integration of important clinical and financial models
by Schweitzer, Mike & Doane, Richard & Champlin, Glen & Damore, Joseph F.
- 132-143 Practical applications of performance improvement techniques to streamline health-care delivery
by Desai, Sapan & Cosentino, John
- 144-152 Using severity-adjusted control charts to eliminate clinical variation, drive lower costs and improve care
by Dulac, Jennie
- 153-165 Focus on compliance: Using data to enhance the physical environment of care
by Flannery, Jonathan
- 166-173 Leadership’s role in accountable care success
by Menacker, Morey
- 174-186 Delivering on the promise of your brand
by Poore, Jake
- 187-198 Map-enabled experiential review: A novel approach to engaging healthcare staff in quality improvement
by Cohen, Donna R. & Cohen, Philip J. & Anderson, Vitas
September 2018, Volume 3, Issue 1
- 4-5 Editorial
by Beckett, Simon
- 6-13 Lead. Change. Invest. Repeat
by Torossian, Lynn M.
- 14-23 Aligning single billing office technology with exemplary patient billing outcomes at Stanford Health Care
by Radtke, Gil & Honeyman, Michael
- 24-40 Implementation of the Best Practice Clinical Learning Environment Framework: A case study for improving learning in the clinical setting using a novel quality improvement approach
by Cohen, Donna R. & Cohen, Philip J. & Anderson, Vitas & Goodarz, Mahyar & Dillon, Kade & Weidemann, Kate E
- 41-52 The shifting landscape of the Medicare administrative appeals process: New opportunities for healthcare providers and suppliers
by Wachler, Andrew B. & Roumayah, Erin Diesel
- 53-62 A proposed data-driven health-care monitoring system using near field communication
by Catanio, Joseph T. & Neil, Nathan
- 63-67 Transitioning physician leaders
by Henson, Lily J.
- 68-76 Managerial dichotomies in the NHS: Considering the dangers, reducing the risks
by Pascoe, Polly
- 77-81 Patient bias and discrimination towards providers
by Kalina, Peter
- 82-91 Strategies for managing workforce generations that work
by Bahnemann, Steven & Bryant-Mandler, Joan & Knutson, Aric & Yost, Julie
May 2018, Volume 2, Issue 4
- 288-289 Editorial
by Beckett, Simon
- 290-300 Emerging virtual care methods to improve access to behavioural health services within the ambulatory care setting
by Whitecotton, Martha & Castro, Manuel & Rising, Kate & Todd, Erica
- 301-309 Wellness Care Plans: An innovative approach for high-needs healthcare users
by Kyle, April & Merrick, Melissa K. & Tierne, Steve
- 310-321 RHÖN-KLINIKUM’s campus-concept approach to dealing with an age-dominated healthcare system without economising
by Griewing, Bernd & Mueller, Lisa & Walter, Dominik & Auner, Harald & Griewing, Sebastian & Marte, Johannes
- 322-335 The Organisational Performance Tracker: A framework for system-wide improvement
by Jacobs, Paula & Ugwueke, Michael
- 336-345 Physician compensation in a confusing and disordered reimbursement environment (volume to value)
by Chamblee, Justin
- 346-357 Impacting population health through innovative marketing
by Dyer, Erinne Kovi & Nagel, Kate Fox & Kaplan, Andy
- 358-372 MACRA: Charting your course using CMS data
by Hancock, Melinda & Davis-Jacobsen, Doral
- 373-387 Hardwiring hospital-wide flow to drive sustainable competitive performance
by Mayer, Thom & Jensen, Kirk
February 2018, Volume 2, Issue 3
- 196-197 Editorial
by Alves, Laura
- 198-206 Turning artificial intelligence into impact: An action plan for providers
by Showalter, John W. & Charité, Trey La
- 207-217 Utilising advanced event metrics to create more efficient and effective philanthropic events at Mayo Clinic
by Downer, John
- 218-229 Co-management agreements: An approach to physician–hospital alignment and integration
by Harding, John & Kelly Jr., Robert E. & Becker, John & Priore, Richard
- 230-235 Communicating outside the inbox
by Price, Stephanie
- 236-244 Evolution of ‘radical convenience’ delivered in an integrated healthcare model
by Szilagyi, Paul & Telbelian, Ara
- 245-253 Integrating Twitter into your physician communication strategy
by Dunlop, Dan
- 254-263 Strategies for reversing and eliminating physician burnout
by Frisina, Michael E.
- 264-277 Efficient care delivery of effective hepatitis C virus treatments in Medicaid beneficiaries without cirrhosis
by Mantravadi, S.
October 2017, Volume 2, Issue 2
- 105-106 Editorial
by Dickens, Stephen
- 107-114 Shared Leadership for Nursing
by Neubert, Todd & Williamson, Judy & Brace, Heather
- 115-124 Creating and leading a quality improvement culture at scale
by Mead, Elaine & Stark, Cameron & Thompson, Maimie
- 125-135 ‘This is our day’: How Tufts Medical Center does the Boston Marathon
by Robshaw, Ashley E. & Carideo, Laura J. & Mostofi, Matthew B. & Barnewolt, Brien A. & Osgood, Robert A.
- 136-143 Why repeal and replacement of the Affordable Care Act would have minimal impact, if it occurs at all
by Stearnes, Bob
- 144-152 Building a grateful patient donor pipeline through strategic events
by Garber, Alessandra & Merle, Robin
- 153-164 Patient access metrics in the ambulatory enterprise
by Woodcock, Elizabeth & Kier, Sarah & Zhao, Vivian
- 165-178 Addressing burnout by enhancing resilience in a professional workforce: A qualitative study
by Kamath, Janine & Hoover, Michele R. & Shanafelt, Tait & Sood, Amit & Mckee, Patrick B. & Dhanorker, Sarah R.
- 179-188 A roadmap for using SharePoint to enhance organisation and management functions: Case study of a healthcare organisation
by Thagafi, Hanan Al & Daghistani, Tahani
June 2017, Volume 2, Issue 1
- 4-5 Editorial
by Beckett, Simon
- 6-18 Curating health system integration through value-driven change: Adaptive leadership in a complex environment
by Choong, Richard & Durrington, Learne & Kane, Chris
- 19-28 Case studies in rehabilitating dysfunctional but highly influential hospital employees: Diagnostics and tools for leaders
by Baldi, Cindi & Tumlin, Geoffrey
- 29-36 Effective rostering and staffing levels
by Nicholson, Maria & Jarvis, Jill
- 37-42 Now is the time for ambulatory centralised scheduling: How to assess your organisation's readiness
by Hughes, Kathy & Ormand, Kevin
- 43-52 Health Care Systems' relationships with the public are an essential factor if they are to survive financial pressures on the NHS in England
by Baylis, Alex & Powell, Marcus
- 53-66 Delivering continued improvements and positive outcomes for patients
by Okocha, Chike
- 67-85 Scoping review of inter-professional teamwork theories in health care: Implications for policy, practice and research
by Liu, Grace & Tsasis, Peter
- 86-96 Leading transformational culture change through conversations
by Cantore, Stefan P.
March 2017, Volume 1, Issue 4
- 292-293 Editorial
by Wahlstedt, Anders
- 294-300 Identifying aggregated purchasing opportunities
by Darrah, Ross & Orange, Matthew
- 301-311 An examination of BJC HealthCare's deployment of an innovative virtual centralised self-pay business office
by Berry, Tracy B. & Levin, Steven
- 312-323 Bringing healthshare NSW procurement into the 21st century
by Treadwell, Rod
- 324-330 Making a case for standardisation and utilisation to clinical teams
by Strain, Barbara
- 331-345 Transforming the role of the orthopaedic sales rep in the hospital supply chain
by Benedict, Tony
- 346-362 Converting digital ambition into a reality: Delivering a modern health experience to de-stress the patient, improve the experience and enhance outcomes
by Rich, Tony
- 363-372 Hospitals that heal: Why evidence-based design matters
by Atkinson, Victoria
- 373-378 Health education models for paediatric inpatients: The roadmap for success
by Leiner, Marie & Granados, Hector & Hernandez, Paulina & Pathak, Indu
- 379-388 Understanding orthopaedic surgery industry alignment and financial relationships through the Sunshine Act
by Minhas, Shobhit V & Williams, Jarrett & Kester, Benjamin S & Behery, Omar & Bosco, Joseph A
September 2016, Volume 1, Issue 3
- 188-189 Editorial
by Beckett, Simon
- 190-203 The future supply chain: Creating a supply chain culture
by Aafedt, Darcy
- 204-216 The difference a day makes: Working day one reporting
by Roberts, Ben
- 217-223 Interdependence in the healthcare industry: How a provider and a supplier collaborated to achieve mutual success
by Lemaster, Nancy & Reed, David
- 224-242 Best practice project delivery of world-class health infrastructure
by Hawkins, Jackie & Sutherland, Kaylene & Peggrem, Toni & Allsopp, Mike & Snape, Chris
- 243-253 Training practitioners in activity-based funding best practice
by Mccrow, Colin
- 254-260 Facing management's supply dilemma with healthcare value analysis
by Graham, Gloria & Cusick, Colleen
- 261-266 340B: A program worth fighting for
by Slafsky, Ted & Ramsey, David L.
- 267-275 Making informed decisions: Taking a retail approach to data in a changing healthcare marketplace
by Stinneford, Bill
- 276-285 Compliance is supply chain's business too: Building a more secure supply chain
by Mcguinn, Jackie
June 2016, Volume 1, Issue 2
- 100-101 Editorial
by Beckett, Simon
- 102-107 Saving money and eliminating waste through total cost of ownership
by Wigington, Brent
- 108-115 Activity-based funding: Clinical costing — The efficiency nexus
by Lawrence, Mark
- 116-125 Physician-led clinical value analysis: Starting point for transition to value-based care
by Schlosser, Michael & Swenson, Darren & Jones, Doug
- 126-136 Managing cybersecurity risks in medical devices
by Smithson, Peter
- 137-147 Documentation of physician compensation: A major determinant to maintaining compliance
by Bernstein, Curtis & Carty, Allison
- 148-156 Reinvent your supply chain through a pre-eligibility screening approach
by Pruyn, Scott E.
- 157-162 The price–cost disconnect in healthcare: Negative consequences and recommended remedies
by Knight, Ellis Mac
- 163-171 Designing and operationalising a meaningful healthcare analytics strategy
by Belliveau, Lauren & Hallsey, Brian
- 172-183 Spiral thinking: A catalyst for innovative customer experiences
by Holt, Christine & Goodman, Ed & Whitman, F. Brian
May 2016, Volume 1, Issue 1
- 4-5 Editorial
by Beckett, Simon
- 6-20 Thomas Jefferson University Hospital's ongoing initiative to reduce non-labour expenses
by Mcrory-Thomas, Kelli & Fontana, Christopher & Burkholder, Bob
- 21-32 Improving organisational culture through quality improvement, values-based leadership and staff engagement: An NHS trust case study
by Foster, Andrew
- 33-41 Creating a culture of accountability in patient access
by Consolver, Patti & Phillips, Scott
- 42-50 The accountable healthcare leader: Can a supply chain mindset lead the way to value-based healthcare?
by Conway, Karen
- 51-58 Black Friday sale at your local hospital: Why health systems must accelerate the development of consumer strategies
by Kirby, Thornton & Cameron, Neill
- 59-68 Achieving hospital/physician alignment and standardised care for emergency surgery: The new model for acute care surgery
by Owens, Leon J.
- 69-82 Jumping into the accountable care organisation model
by Sweeney, Dennis
- 83-96 Transparency in healthcare: Where does it stand?
by Bosko, Tawnya & Briskin, Matthew C.
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