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Content
December 2025, Volume 18, Issue 2
- 104-105 Editorial
by Bird, Lydon
- 106-125 A song of water and fire: Key lessons from Hurricane Fiona and Nova Scotia wildfires
by Aziz, Emad
- 126-155 Knowledge production as an enabler to effective organisational resilience
by Blyth, Mike & Sluka, Kevin & Bassett, Andy & Daniel, Ian & Lowe, Matt & Frey, Kelly
- 156-166 Rapid disposition, emergency department flow and best practices in hospital mass casualty incident response
by Jackson, Laura Harwood & Masters, M. Meredith
- 167-179 The role of artificial intelligence in disaster recovery
by Hanwacker, Linda S.
- 180-198 Manitoba’s provincial diagnostic and surgical recovery task force: Structure, processes and outcomes
by Matear, David W.
- 199-213 The barriers to establishing animal disaster response policies in communities and the effects of not having response networks in place
by Rogers, Cheryl & Laviolette, Theresa
September 2024, Volume 18, Issue 1
- 4-5 Editorial
by Bird, Lyndon
- 6-38 An apolitical risk assessment of the 2024 US elections: The threat of widespread riots and significant business disruption
by Blyth, Mike & Sherlock, Antony & Mpande, Sula & Beale, Daniel
- 39-48 Electronic health record downtime responses : One health system’s process for ongoing readiness
by Bulson, Julie & Brower, Sean
- 49-58 Building capability and community through cyber-incident response exercises
by Ricks, Matthew
- 59-74 Water, water, everywhere and not a drop to drink: Responding to water disruptions in two coastal healthcare facilities
by Alexander, Kelsey & Laberge, Maddy & Kotze, Norman
- 75-83 Redefining cyber resilience : Through the risk register lens
by Thomas, Ria
- 84-96 Continuity of an essential service during the COVID-19 pandemic: A systematic review and meta-analysis of vaccine perceptions and hesitancy in the emergency medical services profession
by Kearns, Randy D. & Kaplan, Ginny R. & Hubble, Michael W.
June 2024, Volume 17, Issue 4
- 304-305 Editorial
by Bird, Lyndon
- 306-322 Operational resilience towards a global alignment
by Bida, Alda & Nathoo, Rupesh
- 323-335 Strategic dilemmas when managing cyber attacks
by Kaschner, Holger
- 336-350 The need for a whole-of-community, victim-centred approach to mass victimisation incident planning and response
by Collins, Karen
- 351-362 Mine the past: How to make better risk-based decisions and improve outcomes with historical threat data
by Pickren, Ann
- 363-374 Building resilience: The role of enterprise security risk management in developing a resilient organisation
by Mccreight, Tim
- 375-382 Engagement to collaboration ensures success
by Francis, Kathy L. & Carter, Stephen S. & Hubbard, Mark F.
- 383-394 Planning for grey rhino risks : How to prepare for the ‘unforeseeable’
by Robertson, Jo
March 2024, Volume 17, Issue 3
- 204-205 Editorial
by Bird, Lyndon
- 206-219 Aligning disaster recovery to company technical direction and objectives
by Houtkin, Andrea
- 220-234 The City of Penticton’s comprehensive approach to wildfire risk reduction
by Mckeown, Miyoko & Seibert, Brittany
- 235-247 Get it together, together: Creating whole community continuity through cross-sector collaboration in Texas
by Hernandez, Heather & Hyman, Shelby & Vollbrecht, Stephen
- 248-260 RARET’s coalition-based model: Addressing complex life-sustaining transportation during emergencies
by Sydnor, Dean
- 261-283 Did my app just crash? A case study of the Kakao superapp disruption event
by Hefley, Bill & Haynes, Steven & Green, Travis
- 284-297 Addressing challenges to recovery and building future resilience in the wake of COVID-19
by Regehr, Cheryl & Rule, Nicholas O.
December 2023, Volume 17, Issue 2
- 100-101 Editorial
by Bird, Lyndon
- 102-115 Leveraging business continuity management for climate-related financial reporting
by Doering, Diane
- 116-129 Building community resilience: The City of Victoria’s approach to climate change adaptation and extreme heat response
by Signer, Kristie & Formosa, Summer & Seal-Jones, Tanya
- 130-139 Legal considerations when advising on business continuity
by Andresen, Erika
- 140-156 Strengthening tsunami maritime response and mitigation through inclusive stakeholder engagement: Lessons learned in Washington State
by Tappero, Elyssa & Disabatino, Danté
- 157-169 Assessing and complying with regulatory oversight on utility performance
by Eddy, Gregory & Pease, Jonathan & Johnston, Cassandra
- 170-186 Catalysts for change: How partnerships and transparency created the Maryland Department of Emergency Management
by Sierra, Anna
- 187-198 The use of shared digital platform solutions to address challenges to multi-agency preparedness, response and recovery work within the UK
by Drew, Laura
September 2023, Volume 17, Issue 1
- 4-5 Editorial
by Bird, Lyndon
- 6-15 Best practices in supplier relationship management and response when supply is disrupted by cyber attack : An incident response framework
by Green, Cyrus
- 16-30 How exercises help US communities meet the challenge of climate change: The FEMA National Exercise Division’s innovative exercise tools and resources
by Nation, Nicole & Welker, Catherine & Stolz, Jessica & French, Melissa
- 31-38 Assessing disaster recovery programme maturity : A practical approach
by Finch, Kevin
- 39-51 Active shooters: History, planning and action to ensure a proper fire and emergency medical service response
by Hanifen, Randall W.
- 52-60 Lessons from Hurricane Ida: Addressing gaps in emergency preparedness planning to protect residents in independent living facilities
by Donovan, Jeanie & Mcinturff, Meredith
- 61-73 Using enterprise risk management to strengthen organisational resiliency : One institution’s story
by Lucht, Melanie J.
- 74-84 Building community resiliency and trust: A framework
by Brand, Dave
- 85-95 Fuel planning for beginners
by King, Elizabeth ‘Eli’ & Hanson, Johanna
June 2023, Volume 16, Issue 4
- 292-293 Editorial
by Bird, Lyndon
- 294-303 The business case for ransomware exercises for business and technology teams
by Weber, Jaeson A. & Mathews, Vanessa V.
- 304-312 Expanding and enhancing incident command system communications support
by Lombard, Chris
- 313-319 Cracking the code: The keys to a successful business impact analysis
by Williams, Teresa & Resto-Leon, Maria
- 320-334 Adapting preparedness outreach to a virtual world
by Plumer, Ilyssa & Robinson, Samantha & Toribio, Tanya
- 335-345 Conducting a full-scale emergency management exercise during COVID-19: A case study of Puyallup Chill Out 2021
by Hofmann, Kirstin & Massey, Greg
- 346-358 Tips for managing a remote workforce
by Jasgur, Cary
- 359-365 When what can go wrong, does go wrong: Fire department operations during cascading events
by Norris, Bryan
- 366-378 Community Emergency Response Teams and disaster volunteerism in Latin America
by Lyttle, Matt & Poblete, Patricio & Encinas, Liliana
February 2023, Volume 16, Issue 3
- 196-197 Editorial
by Bird, Lyndon
- 198-209 The King County Regional Trusted Partner Network: A case study of programme development, implementation and lessons learned from the first two years
by Badger, Sheri & Trimarco, Susanna
- 210-217 What COVID-19 has taught us about effective employee communication
by Schmidt, Oliver S.
- 218-228 Provincial incident command system: Manitoba’s response to the COVID-19 Omicron wave
by Matear, David
- 229-247 Failsafe points in data centre disaster recovery response
by Neal, Russell
- 248-265 Turning islands into bridges: Communitybased response after a catastrophic earthquake
by Crow, Consuelo & Schmit, Lucia
- 266-285 Nanomanagement networking: Organisational resilience to COVID-19 surge capacity in Egypt
by Omran Aly, Wael
December 2022, Volume 16, Issue 2
- 101-102 Editorial
by Bird, Lyndon
- 103-120 Preparing for compounding crises: Staff shortages and cyber-attack vulnerability in the era of COVID-19
by Klindienst, Joshua & Ayanian, Shant & Schlegelmilch, Jeff & Akselrod, Hana
- 121-133 Using a risk-based approach to protect high-risk chemical infrastructure
by Klessman, Todd & Azar, Zeina & Bell, Gina
- 134-149 The Kaiser Permanente Northern California COVID-19 physician redeployment experience: Redeploying physicians to meet the demands of the pandemic
by Meyer, Mary C. & Elliott, Martin & Fitzgerald, Suzy & Dlott, Richard & Reyes, Vivian
- 150-162 Anticipating ‘The Big One’: Developing decision support with emergency managers to mitigate flood impacts
by Asherman, Jacob & Bates, Brad & Flynn, Whitney & Erickson, Michael & Lamers, Alex
- 163-169 Crisis decision making: Lessons from a SWAT team
by Cyr, Kevin
- 170-177 COVID-19 and continuity planning: One university’s perspective
by Mclaughlin, Anne-Marie & Palley, Caleb
- 178-184 Effective coordination of cyber incidents: The role of emergency management
by Ramsey, Casey
- 185-192 Why and how to shift from passive planning to active risk management
by Witts, Andy
September 2022, Volume 16, Issue 1
- 5-6 Editorial
by Bird, Lyndon
- 7-16 Resilience risk controls and the Netflix Unified Resilience Framework
by Baldwin, Scott & Anders, Gayle & Mead, T.J.
- 17-22 How to leverage business leadership’s newfound interest in business continuity
by Burley, Grace
- 23-36 Public–private intelligence coordination
by Trzeciak, Chris & Hink, Michael
- 37-44 The pros and cons of having a third-party vendor manage your business continuity programme
by Sohn, Kurt
- 45-52 Business continuity beyond COVID-19: Lessons learned and the ‘illusion of preparedness’
by Hall, Tracy
- 53-61 Remote work and climate change: Considerations for grid resilience in the 21st century
by Ratner, Jackie & Westfallen, Vincent & Aguilar, Susanna & Schlegelmilch, Jeff
- 62-72 Returning to the workplace during the COVID-19 pandemic: A framework to inform business decision-making
by Koonin, Lisa M.
- 73-85 Society matters: What steps can be taken to minimise elite panic?
by Fitzpatrick, Deborah
- 86-92 Lessons learned from the California fire season: Behind the lens
by Carey, Dana & Garcia, Isamar
June 2022, Volume 15, Issue 4
- 300-301 Editorial
by Bird, Lyndon
- 302-311 What makes for effective business continuity implementation?
by Capparelli, Jacopo & Chionna, Godwin & Riglietti, Gianluca
- 312-318 Career resilience tips for business continuity practitioners
by Marling, Cheyene
- 319-329 Validating business continuity programmes in the ‘new normal’
by Vogel, Gary
- 330-341 How to build more resilient businesses and communities: A proposal
by Gierczak, Martin & Blake Messmer, J.
- 342-359 Building an effective business continuity framework: Case study of a critical national infrastructure organisation’s approach
by Gracey, Aaron & Yearwood, Konrad
- 360-380 Business continuity management lessons learned from COVID-19
by Goldstein, Monica & Flynn, Sherri
- 381-388 Reflections on the 2020 Nashville Christmas Day bombing
by Holloman, Ray & Holloman, Alicia
March 2022, Volume 15, Issue 3
- 212-213 Editorial
by Bird, Lyndon
- 214-224 The impact of remote workers on crisis, risk and business continuity management
by Rodman, Andreas
- 225-236 Soft skills in a hard world: Why emergency management and business continuity leaders must update their professional toolbox
by Gladstone, Michael & Brown, Shaun
- 237-244 Evolving corporate crisis response coordination for maximum resilience
by Goosman, Ashley
- 245-254 Factors that affect mass fatality management and crisis standards of care: Lessons from the El Paso COVID-19 surge
by Grimm, Dee
- 255-269 Anticipatory foresight and adaptive decision-making as a crucial characteristic for business continuity, crisis and emergency leadership
by Chandler, Robert
- 270-276 Maturity modelling: A qualitative approach
by Keeley, Roderic
- 277-283 Exercising cyber resilience: The Finnish experience
by Nyqvist, Antti & Oittinen, Tero
- 284-292 Enabling the decision-making process: Applying experience from Afghanistan to civilian crisis and incident management
by Quam, Michael
September 2021, Volume 15, Issue 1
- 4-5 Editorial
by Bird, Lyndon
- 6-16 Business resilience best practices that do not work: Cautions and guidance
by Thomas, Cliff
- 17-29 Practical insights for regional multi-sectoral exercise planning: The Greater Toronto experience
by Cocco, Claudia & Hennebury, Moira
- 30-43 Incident command system: Situation unit leader and county public health liaison roles during the federal medical station, Santa Clara, during the COVID-19 response
by Matear, David
- 44-52 Building adaptive business continuity plans: Practical tips on how to inject adaptiveness into continuity planning processes
by Hatton, Tracy & Brown, Charlotte
- 53-64 A dynamic risk-based approach to managing a pandemic
by Siegel, Marc
- 65-77 Supply chain resilience
by Elwood, Alan
- 78-86 Spinning straw into gold: The fairy tale of disaster cost recovery
by Martinet, Michael
- 87-104 Integrating local personnel response and recovery capacity: A conceptual model for small to medium enterprise hazard risk analysis
by Haynes, Steven & Mcaleavy, Tony
June 2021, Volume 14, Issue 4
- 308-309 Editorial
by Bird, Lyndon
- 310-332 Hostile environment awareness training: Building individual awareness while addressing organisational resilience
by Blyth, Michael & Bosch, Donald S. & Williams, Chris & Dreyer, Andries & Hales, Aidan & Mallett, Simon
- 333-353 The digital response to COVID-19 : Exploring the use of digital technology for information collection, dissemination and social control in a global pandemic
by Phillips, Jennie & Babcock, Rebecca A. & Orbinski, James
- 354-368 Emergency management as a complex adaptive system
by Hodges, Lori R. & Larrañaga, Michael D.
- 369-377 Communicating for business resilience
by Nowak, Ronda Oberlin
- 378-388 Weak and fragile state-related terrorism and entrepreneurialism
by Meyerhoff, Donald
- 389-401 Pandemic planning: Historical and practical perspectives
by Simeone, Cynthia L.
March 2021, Volume 14, Issue 3
- 196-197 Editorial
by Bird, Lyndon
- 198-204 What has worked in your COVID-19 response and how will the pandemic affect the profession overall?
by Phelps, Regina
- 205-225 COVID-19: Transitioning to the new normal
by Jasgur, Cary
- 226-238 Using analytics to support a utility’s initial response to the COVID-19 pandemic amid an uncertain evidence base
by Schlegelmilch, Jeff & Paaso, Aleksi & Ratner, Jackie & Saxena, Gunjan & White, Zackery & Aguilar, Susanna & Kushner, Daniel & Matevosyan, Norayr & Ortega, Jaime & Bahramirad, Shay
- 239-250 How the Alpha Bank Group stayed resilient against COVID-19
by Aronis, Stelios
- 251-261 Building on lessons learned: A US Midwest healthcare system’s COVID-19 response
by Bulson, Julie
- 262-274 COVID-19: Lessons learned and next steps for internal audit
by Beale, Ian
- 275-287 Communicating through a pandemic: What one police agency has learned so far
by Severson, Katherine & Poole, Emma
- 288-304 Hospital Incident Command System: Preparedness and application for COVID-19 response in California’s Central Valley
by Matear, David & Hunter, Rejeanna
December 2020, Volume 15, Issue 2
- 112-113 Editorial
by Bird, Lyndon
- 114-126 Cyber-compromised data recovery : The more likely disaster recovery use case
by Beattie, John & Shandrowski, Michael
- 127-139 Achieving business resiliency to natural disasters through the lens of risk management and insurance
by Russo, Frank & Saxe, Tracy Alan & Poliafico, Joe
- 140-150 The benefits of lessons learned: The COVID-19 experience in the Canadian province of Alberta
by Bone, Eric A. & Tochkin, Jeffrey
- 151-157 Organisational resilience in action: A four-month denial of access to the workplace
by Richan, Linda-Jane
- 158-170 Key lessons from Hurricane Dorian: The benefits of a flexible top-down storm response
by Aziz, Emad
- 171-181 Automating an operational resilience programme: An approach to readiness
by Haenen, Marzia
- 182-195 The impact of business continuity management on the components of supply chain resilience: A quantitative analysis
by Riglietti, Gianluca & Avatefipour, Amir & Trucco, Paolo
- 196-204 Rhinos and risk assessments: Adjusting risk assessment methodologies to account for ‘unforeseeable’ events
by Robertson, Jo
December 2020, Volume 14, Issue 2
- 100-101 Editorial
by Bird, Lyndon
- 102-109 Organisational resilience: Shifting from planning-driven business continuity management to anticipated improvisation
by Groenendaal, Jelle & Helsloot, Ira
- 110-121 Maintaining academic continuity in the midst of COVID-19
by Regehr, Cheryl & Mccahan, Susan
- 122-135 A whole city approach to mass casualty planning
by Beaton, Tabitha & Severson, Katherine
- 136-141 Utilising social media within incident response programmes
by Anderson, Kerry A.
- 142-152 Using unmanned aircraft systems for live event monitoring: The benefits of aerial observation
by Bogan, Sam
- 153-177 Estimated value realisation: A comparison between standard and adaptive business continuity approaches
by Lindstedt, David
- 178-188 Meeting compliance under Medicare and Medicaid emergency preparedness Final Rule requirements
by Walsh, John J.
September 2020, Volume 14, Issue 1
- 4-5 Editorial
by Bird, Lyndon
- 6-16 Epidemics and pandemics as high consequence events: Expanding leadership challenges and responsibilities in business continuity during the COVID-19 pandemic and beyond
by Biddle, Christopher J.
- 17-36 Epidemics and pandemics: Effects on societal and organisational resilience
by Blyth, Michael & Mallett, Simon
- 37-45 Practising with the public: Special events training exercises for the 21st century
by Becking, Ian & Kirby-Mcgregor, Lindsey
- 46-54 Transitioning from incident to crisis management to continuity of operations
by Cook, Robert S. & Anderson, Raelene
- 55-64 Rising oceans, flooded towns: How Georgia coastline communities are readying to recover despite a changing climate
by Kline, Jennifer & Geruso, April & Preziotti, Emily
- 65-74 As the field of emergency management evolves, is it time to enhance its training methods?
by Crue, Christina & Francis, Kathy L.
- 75-81 What University of Alaska Anchorage learned from a M7.1 earthquake
by Swartz, Ron
- 82-94 Decision-making during VUCA crises: Insights from the 2017 Northern California firestorm
by Thomas, Cliff
June 2020, Volume 13, Issue 4
- 296-297 Editorial
by Bird, Lyndon
- 298-312 Novel coronavirus disease (COVID-19) outbreak: Now is the time to refresh pandemic plans
by Koonin, Lisa M.
- 313-327 Building an organisational resilience maturity framework
by Gracey, Aaron
- 328-339 What lessons learned can we use from Ebola outbreaks in Western Africa 2014 and Democratic Republic of Congo 2018–19 to improve international response?
by Owens, Michael
- 340-351 Prepare for recovery: Approaches for psychosocial response and recovery
by Hoffer, Ken & Martin, Tobi
- 352-361 Tooling for optimal resilience
by Kogenhop, Gert
- 362-370 Understanding the roles and responsibilities of the US Coast Guard during a federally declared disaster
by Moberley, Carolyn & Thorkilson, Kelly & Clark, Charles & Mcclellan, Aaron
- 371-382 Disaster housing: Lessons learned from Hurricane Harvey
by López, Christa & Nickells, Colin L.
- 383-389 Ready, set, bake: Using the ‘Great British Bake Off’ to learn important lessons in incidence response
by Anderson, Kerry A.
March 2020, Volume 13, Issue 3
- 200-201 Editorial
by Bird, Lyndon
- 202-210 Full speed ahead: Navigating the complexities of corporate emergency management
by Davis, Vincent B.
- 211-219 Framing business continuity to achieve lasting focus
by Zawada, Brian & Perry, Morgan
- 220-229 A mindfulness toolkit to optimise incident management and business continuity exercises
by De Allicon, Karina
- 230-239 Airport emergency management: The art of strict rules and flexible minds
by Tidhar, Roni
- 240-249 Corporate self-sufficiency during disasters
by Cook, Bobby
- 250-264 Why and how to implement an incident command system in business continuity management
by Powell, Jeanne D.
- 265-277 The competing pressures paradigm: A tool for improving emergency and continuity planning efficacy?
by Mcaleavy, Tony
- 278-288 Disaster recovery after Hurricane Maria in Puerto Rico: Assessment using Endsley’s three-level model of situational awareness
by Naor, Michael & Laor, Efraim
December 2019, Volume 13, Issue 2
- 100-101 Editorial
by Bird, Lyndon
- 102-110 Business continuity management as an operational risk service provider: An approach to organisational resilience
by Baldwin, Scott
- 111-119 Improving the resilience of drinking water and wastewater utilities and emergency management agencies through collaboration
by Anderson, Kim Parsons & Wisniewski, Lauren
- 120-135 Cloud, co-location, on-premises and hybrid disaster recovery solutions: Pros, cons, and a cost comparison
by Trovato, Frank & Sharp, Andrew & Siman, Teodora
- 136-149 Nothing about us, without us: An inclusive preparedness programme for the whole community from inception to sustainment
by Black, Karla & Draper, Patricia
- 150-159 Leveraging disaster recovery in the cloud as a cloud migration path: A case study
by Jasgur, Cary
- 160-173 Rethinking bomb threat response
by Hesterman, Jennifer
- 174-185 Assessing the KING IV Corporate Governance Report in relation to business continuity and resilience
by Ferguson, Clifford S.
- 186-192 Hurricane preparedness, response and recovery: Is everybody ready?
by Hurley, Anthony
September 2019, Volume 13, Issue 1
- 4-5 Editorial
by Bird, Lyndon
- 6-21 Preparedness planning and response to a mass-casualty incident: A case study of Sunnybrook Health Sciences Centre
by Cocco, Claudia & Thomas-Boaz, Will
- 22-31 Assessing the resilience of an IT portfolio
by Ricks, Matthew & Boswell, Lucrecia
- 32-39 The New Zealand Parliamentary Counsel Office’s response to the 2016 Kaikōura earthquakes: A case study
by Richan, Linda-Jane
- 40-51 Choosing a designated survivor
by Halsne, Julia
- 52-66 Accessibility of Metro Vancouver fire-fighters following a damaging earthquake: A case study
by Traviss, Stephen
- 67-80 Protection of office buildings and spaces: A balanced approach to perception of terrorism risk in the common workspace
by Meyerhoff, Donald
- 81-90 Leadership of first-responders following trauma
by Kowalski, Cameron
June 2019, Volume 12, Issue 4
- 292-293 Editorial
by Bird, Lyndon
- 294-300 Uniting business continuity management and operational risk management
by Farr, Marce & Bailey, Dan
- 301-308 Improving the practice of continuity through interdisciplinary understanding
by Andrews, Ron
- 309-315 How to implement effective mass notification systems
by Pickren, Ann & Harper, Troy
- 316-330 The evacuation of two rural hospitals following a tsunami warning: What happened next
by Laberge, Maddy & Spence, Nicole
- 331-341 The disaster after the disaster: The quicksand of post-disaster recovery funding
by Martinet, Michael E.
- 342-353 Interoperability in incident command
by Severson, Katherine
- 354-367 Using social marketing to increase community resilience
by Drew, Laura
- 368-380 Factors influencing community recovery decision making: A case study of the 2016 Fort McMurray wildfires
by Woolf, Erica T.
March 2019, Volume 12, Issue 3
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